12 Questions
What distinguishes a Code of Ethics from a Code of Conduct?
A Code of Ethics applies to professionals in a broader context, while a Code of Conduct is specific to an organization.
Which group is considered a primary constituency according to the text?
Employees
What does a Code of Conduct primarily focus on?
Internal culture and values
Why is meeting customer needs and expectations emphasized in the text?
To increase revenue and reputation
How does a Code of Ethics contribute to the professional field?
By guiding decision-making and behavior
Which document provides a framework for ethical conduct?
Code of Ethics
What is the primary goal of shareholders in relation to the company?
Maximizing dividends, stock value, and strategic direction
How do communities in which the organization operates impact the company as stakeholders?
They are affected by the company's activities, such as employment opportunities, environmental impact, and corporate social responsibility initiatives.
Which of the following best describes the role of media as a secondary constituency?
The media plays a critical role in shaping public perception and managing the organization's reputation.
What is the primary role of creditors as a secondary constituency?
Creditors provide financial resources and funding to the organization, and maintaining trust and fulfilling financial obligations is crucial for maintaining access to credit and financial stability.
What is the significance of employees as brand ambassadors for the organization?
Employees' actions, behaviors, and interactions with customers and stakeholders can shape perceptions of the brand, and engaged and motivated employees who align with the organization's values can serve as powerful brand ambassadors.
How do hidden constituencies differ from obvious constituencies in their impact on the organization?
Hidden constituencies may include groups or individuals whose influence may not be immediately apparent but can still impact the organization, such as grassroots organizations, advocacy groups, or online communities.
Explore the differences between a Code of Ethics and a Code of Conduct. Learn how a Code of Conduct is specific to an organization, while a Code of Ethics sets out broader values and standards for a profession.
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