Podcast
Questions and Answers
Which glass is the Cheetah Rita served in?
Which glass is the Cheetah Rita served in?
- Highball Glass
- Pilsner Glass
- Martini Glass
- Celebration or Lightning Glass (correct)
What kind of tequila is used in the Mongoose recipe?
What kind of tequila is used in the Mongoose recipe?
- Don Julio Blanco Tequila
- Sauza Blue Silver Tequila (correct)
- Patron Silver Tequila
- Jose Cuervo Gold Tequila
Which of these drinks does NOT have the ingredients listed in the provided Beverage Training Packet?
Which of these drinks does NOT have the ingredients listed in the provided Beverage Training Packet?
- Mongoose
- Cheetah Rita
- Green Python (correct)
- Mai Tai
What color straw is used for all the drinks in the provided Beverage Training Packet?
What color straw is used for all the drinks in the provided Beverage Training Packet?
Which ingredient is specifically listed in the Cheetah Rita recipe?
Which ingredient is specifically listed in the Cheetah Rita recipe?
What garnish is used in the Blue N\LE Colada?
What garnish is used in the Blue N\LE Colada?
Which of the following drinks includes Cazadores Blanco Tequila as an ingredient?
Which of the following drinks includes Cazadores Blanco Tequila as an ingredient?
What is the base ingredient present in all listed cocktails?
What is the base ingredient present in all listed cocktails?
Which glass is suggested for the Coronarita?
Which glass is suggested for the Coronarita?
Which of these cocktails is garnished with a full orange wedge?
Which of these cocktails is garnished with a full orange wedge?
What kind of rum is used in the Blue N\LE Colada?
What kind of rum is used in the Blue N\LE Colada?
Which ingredient is unique to the Fusion Margarita compared to the other drinks?
Which ingredient is unique to the Fusion Margarita compared to the other drinks?
Which of these drinks includes 'Beso Del Sol' in its name?
Which of these drinks includes 'Beso Del Sol' in its name?
Which glass is typically used for the Tropical Getaway cocktail?
Which glass is typically used for the Tropical Getaway cocktail?
What garnish is used for the Island Daiquiri?
What garnish is used for the Island Daiquiri?
What kind of straw should be used for all three cocktails mentioned?
What kind of straw should be used for all three cocktails mentioned?
Which of these is a component of the Tropical Getaway cocktail?
Which of these is a component of the Tropical Getaway cocktail?
Which of the following ingredients is unique to the Strawberry Mojito?
Which of the following ingredients is unique to the Strawberry Mojito?
What type of rum is used in the Strawberry Mojito?
What type of rum is used in the Strawberry Mojito?
Which garnish is used for the Tropical Getaway cocktail?
Which garnish is used for the Tropical Getaway cocktail?
What type of mix is included in the Island Daiquiri?
What type of mix is included in the Island Daiquiri?
What type of glass is the Raspberry Lemonade Freeze typically served in?
What type of glass is the Raspberry Lemonade Freeze typically served in?
What kind of straw is used for the Sweet & Sour drink?
What kind of straw is used for the Sweet & Sour drink?
Which of the following is NOT an ingredient in the Raspberry Lemonade Freeze?
Which of the following is NOT an ingredient in the Raspberry Lemonade Freeze?
What garnish is used for the Pineapple Juice?
What garnish is used for the Pineapple Juice?
Which spirit is used in the Raspberry Lemonade Freeze?
Which spirit is used in the Raspberry Lemonade Freeze?
Which of the following ingredients are used in the Sweet & Sour drink?
Which of the following ingredients are used in the Sweet & Sour drink?
What kind of straw is used for the Raspberry Lemonade Freeze?
What kind of straw is used for the Raspberry Lemonade Freeze?
Which drink uses Monin Blue Curacao?
Which drink uses Monin Blue Curacao?
Which juice is NOT part of the Rainforest Ricky recipe?
Which juice is NOT part of the Rainforest Ricky recipe?
What kind of straw is used for all of the drinks listed?
What kind of straw is used for all of the drinks listed?
Which of these toppings is used for the Mocha Java Freeze?
Which of these toppings is used for the Mocha Java Freeze?
What is the primary ingredient in the Mocha Java Freeze drink?
What is the primary ingredient in the Mocha Java Freeze drink?
Which drink contains Monin Mango Syrup?
Which drink contains Monin Mango Syrup?
Which of the following is a garnish for the Lighting Glass drink?
Which of the following is a garnish for the Lighting Glass drink?
Which drink includes Cappuccino Mix in it's ingredients
Which drink includes Cappuccino Mix in it's ingredients
Which of these are listed as ingredients for the Key Wester Freeze?
Which of these are listed as ingredients for the Key Wester Freeze?
What type of glass is suggested for the Brazilian Freeze?
What type of glass is suggested for the Brazilian Freeze?
What is the straw color specified for all three drinks (Brazilian Freeze, Key Wester, and Strawberry Lemonade)?
What is the straw color specified for all three drinks (Brazilian Freeze, Key Wester, and Strawberry Lemonade)?
What ingredients are listed for the Strawberry Lemonade?
What ingredients are listed for the Strawberry Lemonade?
Which of the following drinks includes Lime Peel?
Which of the following drinks includes Lime Peel?
Flashcards
Cheetah Rita
Cheetah Rita
A cocktail made with Patron Citronge Orange Liqueur and Sauza Blue Silver Tequila.
Mongoose
Mongoose
A cocktail typically served in a Celebration or Lightning Glass.
Mai Tai
Mai Tai
A cocktail often prepared with sweet and sour mix, served in a Celebration or Lightning Glass.
Celebration or Lightning Glass
Celebration or Lightning Glass
Signup and view all the flashcards
21 oz. Black Glass
21 oz. Black Glass
Signup and view all the flashcards
Panama Punch Ingredient
Panama Punch Ingredient
Signup and view all the flashcards
Orange Wedge
Orange Wedge
Signup and view all the flashcards
Beso Del Sol
Beso Del Sol
Signup and view all the flashcards
Coronarita
Coronarita
Signup and view all the flashcards
Cruzan Mango Rum
Cruzan Mango Rum
Signup and view all the flashcards
Whipped Cream
Whipped Cream
Signup and view all the flashcards
Fusion Margarita
Fusion Margarita
Signup and view all the flashcards
Cazadores tequila
Cazadores tequila
Signup and view all the flashcards
Island Daiquiri
Island Daiquiri
Signup and view all the flashcards
Tropical Getaway
Tropical Getaway
Signup and view all the flashcards
Strawberry Mojito
Strawberry Mojito
Signup and view all the flashcards
Island Daiquiri Garnish
Island Daiquiri Garnish
Signup and view all the flashcards
Tropical Getaway Garnish
Tropical Getaway Garnish
Signup and view all the flashcards
Strawberry Mojito Garnish
Strawberry Mojito Garnish
Signup and view all the flashcards
Salt Rim
Salt Rim
Signup and view all the flashcards
21 oz. Black Straw
21 oz. Black Straw
Signup and view all the flashcards
Brazilian Freeze Ingredient
Brazilian Freeze Ingredient
Signup and view all the flashcards
Key Wester Ingredient
Key Wester Ingredient
Signup and view all the flashcards
Strawberry Lemonade Ingredients
Strawberry Lemonade Ingredients
Signup and view all the flashcards
Lime Wedge
Lime Wedge
Signup and view all the flashcards
Sweet & Sour Pineapple Juice
Sweet & Sour Pineapple Juice
Signup and view all the flashcards
Raspberry Lemonade Freeze Ingredients
Raspberry Lemonade Freeze Ingredients
Signup and view all the flashcards
Moscow Mule Components
Moscow Mule Components
Signup and view all the flashcards
Raspberry Mix and Sour
Raspberry Mix and Sour
Signup and view all the flashcards
Bacardi Dragonberry Rum
Bacardi Dragonberry Rum
Signup and view all the flashcards
St. Germain Elderflower
St. Germain Elderflower
Signup and view all the flashcards
Sweet & Sour Mix
Sweet & Sour Mix
Signup and view all the flashcards
Ginger Beer
Ginger Beer
Signup and view all the flashcards
Rainforest Swimming Hole
Rainforest Swimming Hole
Signup and view all the flashcards
Mocha Java Freeze
Mocha Java Freeze
Signup and view all the flashcards
Rainforest Ricky/Up
Rainforest Ricky/Up
Signup and view all the flashcards
Monin Blue Curacao
Monin Blue Curacao
Signup and view all the flashcards
Monin Mango Syrup
Monin Mango Syrup
Signup and view all the flashcards
Cappucino Mix
Cappucino Mix
Signup and view all the flashcards
No Garnish
No Garnish
Signup and view all the flashcards
Study Notes
- These notes detail the Rainforest Cafe's beverage training, encompassing alcoholic and non-alcoholic drinks.
- The training emphasizes upselling specialty drinks in souvenir glasses, refills, and offering a variety of choices.
Green Python
- Served in a Celebration or Lightning Glass.
- Contains Midori Melon Liqueur, Don Q Coconut Rum, Skyy Infusions Citrus Vodka, 99 Bananas Liqueur, Sweet & Sour, and Pineapple Juice.
- Garnished with a Lemon Wedge and Cherry.
- Served with a 21 oz. Black straw.
Mongoose Mai Tai
- Served in a Celebration or Lightning Glass.
- Contains Don Q Coconut Rum, Crème De Almond Liqueur, Sweet & Sour, Orange Juice, Pineapple Juice, and Myers's Dark Rum (Float).
- Garnished with a 1/4 Orange Wedge and Cherry.
- Served with a 21 oz. Black straw.
Cheetah Rita
- Served in a Celebration or Lightning Glass and a salt rim.
- Contains Patron Citronge Orange Liqueur, Sauza Blue Silver Tequila, and Sweet & Sour.
- Garnished with a Lime wedge.
- Served with a 21 oz. Black straw.
Island Daiquiri
- Served in a Celebration or Lightning Glass.
- Contains Bacardi Superior Rum and the Guest's Choice Of Strawberry Mix, Pina Colada Mix (with Pineapple Juice), or Raspberry Mix.
- Garnished with a Cherry.
- Served with a 21 oz. Black straw.
Tropical Getaway
- Served in a Celebration or Lightning Glass.
- Contains Pinnacle Tropical Punch Vodka, Pineapple Juice, Sweet & Sour, Orange Juice, and Grenadine.
- Garnished with a Full Orange Wedge and Cherry.
- Served with a 21 oz. Black straw.
Strawberry Mojito
- Served in a Celebration or Lightning Glass.
- Contains Cruzan Strawberry Rum, Strawberry Puree, Sweet & Sour, Sprite (on top), Simple syrup, Lime Wedges, and Mint Leaves.
- Garnished with a Lime Wheel
- Served with a 21 oz. Black straw.
Panama Punch
- Served in a Celebration or Lightning Glass.
- Contains Don Q 151 Rum, Crème de Cassis Liqueur, Myers' Dark Rum, Peach Schnapps, 99 Bananas Liqueur, Pineapple Juice, and Orange Juice.
- Garnished with a 1/4 Orange Wedge and Cherry.
- Served with a 21 oz. Black straw.
Rainbow Colada
- Served in a Celebration or Lightning Glass.
- Contains Captain Morgan Spiced Rum, Pina Colada Mix, Strawberry Mix, and Fresh Banana.
- Garnished with Whipped Cream and a Cherry.
- Served with a 21 oz. Black straw.
Blue Nile
- Served in a Celebration or Lightning Glass.
- Contains Cruzan Mango Rum, Blue Curacao, Blood Orange Mix, and Sweet & Sour.
- Garnished with a Full Orange Wedge and a Cherry.
- Served with a 21 oz. Black straw.
Beso Del Sol Sangria
- Served in a Celebration or Lightning Glass.
- Contains Beso Del Sol Sangria (from box); red or white sangria is the Guest's choice at OPY.
- Garnished with 3 Orange Quarters and Cherry.
- Served with a 21 oz. Black straw.
Coronarita
- Served in a Schooner.
- Contains Frozen Margarita and Coronita (*At SAN, Guest's choice of Coronita or Dos Equis Lager).
- Garnished with a Salt Rim and Lime Wedge.
- Served with a Clear straw.
Fusion Margarita
- Served in a Celebration or Lightning Glass.
- Contains Cazadores Blanco Tequila, Bacardi Pineapple Fusion Rum, Midori Melon Liqueur, Sweet & Sour, and Pineapple Juice.
- Garnished with a Pineapple Wedge.
- Served with a 21 oz. Black straw.
Dragonberry Mule
- Served in a 12 oz. Rocks Glass.
- Contains Bacardi Dragonberry Rum, St. Germain Elderflower, Strawberry Mix, Fresh Lime Juice, and Ginger Beer.
- Garnished with Strawberry and Lime Peel.
Moscow Mule
- Served in a Copper Mug.
- Contains New Amsterdam Vodka, Fresh Lime Juice, and Fever-Tree Ginger Beer.
- Garnished with a Lime Wedge
Raspberry Lemonade Freeze
- Served in a Celebration or Lightning Glass and sugar rim.
- Contains Raspberry Mix and Sweet & Sour.
- Served with a 21 oz. Black straw.
Brazilian Freeze
- Served in a Celebration or Lightning Glass.
- Contains Pina Colada Mix, Raspberry Mix, Pineapple Juice, and Fresh Banana.
- Garnished with a Cherry.
- Served with a 21 oz. Black straw.
Key Wester
- Served in a Celebration or Lightning Glass.
- Contains Strawberry Mix, Fresh Banana, and Frozen Yogurt.
- Garnished with a Cherry.
- Served with a 21 oz. Black straw.
Strawberry Lemonade
- Served in a Celebration or Lightning Glass.
- Contains Frozen Strawberries and Lemonade.
- No Garnish.
- Served with a 21 oz. Black straw.
Swimming Hole
- Served in a Celebration or Lightning Glass.
- Contains Monin Blue Curacao, Monin Mango Syrup, and Lemonade.
- No Garnish.
- Served with a 21 oz. Black straw.
Rainforest Ricky/Up
- Served in a Celebration or Lightning Glass.
- Contains Rainforest Ricky Juice, Grapefruit Juice, Orange Juice, Strawberry Juice, Apple Juice, and Pineapple Juice.
- No Garnish.
- Served with a 21 oz. Black straw.
Caramel Java Freeze
- Served in a Celebration or Lightning Glass.
- Contains Cappucino Mix and Caramel Syrup.
- Garnished with Whipped Cream and Caramel Syrup.
- Served with a 21 oz. Black straw.
Mocha Java Freeze
- Served in a Souvenir or Lightning Glass.
- Contains Cappucino Mix and Chocolate Syrup.
- Garnished with Whipped Cream and Chocolate Syrup.
- Served with a 21 oz. Black straw.
Rainforest Character Cup
- Served in a Rainforest Character Cup(RFC PVC Character).
- Contains Cherry ICEE, Blue Raspberry ICEE, and Coca-Cola ICEE.
- Served with ICEE Straw.
Soft Drinks
- Served in a 22oz. Plastic Cambro.
- The glass is packed FULL with ice and filled with soft drink (choices vary by unit).
- Soft drink refills are not automatic and are only offered when the glass is half empty upon guest request.
- Straws or other items are only brought upon Guest request.
Tap Water
- Served in a 22oz. Plastic Cambro.
- The glass is packed FULL with ice and then tap water.
- Water refills are only from a pitcher.
- Lemons, straws or other items are only brought upon Guest request.
- If requested, lemon will be placed in the glass using tongs
Iced Tea
- Served in a 22oz. Plastic Cambro.
- The glass is packed FULL with with ice and iced tea.
- Straws, lemons, or other items are only brought upon Guest request.
- If requested, lemon will be placed in the glass using tongs
- Iced tea is only refilled from a pitcher
- Served with a parfait spoon on the side.
Juices
- Served in a 14 oz. Highball.
- Juices served on the rocks: V8, Apple, Cranberry, Pineapple, and Tomato.
- Juices served straight up: Orange and Grapefruit.
- Straws or other items are only brought upon Guest request.
Bottled Root Beer:
- Served in a 14 oz. Highball.
- No Ice.
- Served opened Root Beer on the side of a 14 oz. Highball.
Kids Beverage
- Served in a Rainforest Cafe Kid's Cup, with the Guest's choice of drink.
- Straw is Clear.
Bottled Sparkling Water
- Served in a 12 oz. Wine Glass.
- The opened water bottle is served on the side of an empty wine glass.
- Lemon is brought only upon Guest request.
- Available in Large and Small sizes.
Bottled Still Water
- Served in a 12 oz. Wine Glass.
- The opened water bottle is served on the side of an empty wine glass.
- Lemon is brought only upon Guest request.
- Available in Large and Small sizes.
Wine by the Glass
- Served in a 12 oz. Wine Glass.
- Wine pour is always 6 oz.
- Always serve wine in clean glasses.
Wine by the Bottle
- Served in a 12 oz. Wine Glass.
- Wine pour is always 6 oz.
- Always offer clean glasses for each Guest enjoying the wine.
- Follow proper wine service (layed out in the Server/ Bartender manual).
Bottled Beer
- Served in a 16 oz. Pint Glass.
- Offer every Guest a chilled pint glass with their bottled beer.
- Regular draft beers are served in a 20 oz. Pilsner, or Small sizes come in a 16 oz. Pint glass
Draft Beer
- All draft beers served in a frozen souvenir Pilsner unless Customer request the smaller size.
- Smaller size is a 16oz pint glass and regular in 20oz.
Coffee
- Served with coffee mug 1 Teaspoon and 1 Beverage napkin.
- Two creamers (upon Guest request only).
- When a Guest aks for coffee, ask if they would like regular or decaf.
- Then ask the Guest if they would like cream.
- If YES, bring a mug full of coffee and a beverage napkin with a teaspoon and 2 creamers placed on it (see picture).
- If NO, bring a mug full of coffee and a beverage napkin with a teaspoon placed on it.
- Note: Beverage napkin is for teaspoon and creamers only, not the coffee mug
Hot Tea
- Served with mug, Plate, Teapot with hot tea.
- When a Guest aks for hot tea, ask if they would like Earl Grey, Chamomile, or Green Tea.
- Ask if they'd like lemon or cream.
- On an appetizer plate, place a beverage napkin, hot tea bag, teaspoon, teapot full of hot water, and 1 lemon wedge and/or 2 creamers.
- Also bring a coffee mug full of hot water and place it next to the appetizer plate.
Hot Chocolate
- Served with Coffee mug, 1 Teaspoon,1 Beverage napkin and 2 stir straws.
- 1 Hot chocolate packet.
- Fill coffee mug with hot water. Stir hot chocolate mix from packet into the hot water until completely dissolved.
- Place stir straws in a cris-cross formation across the lip of the coffee mug.
- Add whipped cream in a spiral design to the top of the hot chocolate. (Stir straws will help to support the whipped cream).
- Serve with a teaspoon on a beverage napkin placed to the right side of the coffee mug.
Steps to success, "Buy the Drink, Keep the Glass"
- Safari Guides pick up the extra Drink Menu on table after the tour guide leaves and uses it as a prop.
- Safari Guides welcome Guests, introduce themselves, and introduces the drink menu.
- Safari Guides use the Drink Menu to sell the specialty drinks to Guests
- Pointing out alcoholic drinks/souvenir glasses, which include refills at a lower price.
- Pointing out draft beers are served in 20 oz souvenir pilsners
- Emphasize the customer what a terrific value drinks are.
- Point out non-alcoholic drinks and ICEEs in the Character Cups
- Recommend a specialty alcoholic and non-alcoholic drink, by name, that is featured on the drink menu.
- Safari Guides ask the Guests which specialty drink they'd like to order and assumes the sale if any specialty drinks are ordered and brings the souvenir glass.
- Since the Drink Menu is in front of them, there's no need to ask if they want the regular souvenir size or the smaller size.
- Safari Guides then take the drink order remove the extra drink menu from the table.
- Navigators follow the same drink menu selling process as the safari guides to self seating guest at the bar seating area.
- After the guest leaves both teams reset areas and return the drink menu.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.