Coaching Engagement Publication Overview

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Questions and Answers

What is the publication's distribution restriction?

  • Confidential
  • Available only to authorized personnel
  • Secret
  • Approved for public release; distribution is unlimited (correct)

What is the name of the publication's website?

  • https://atiam.train.army.mil/catalog/dashboard
  • https://armypubs.army.mil (correct)
  • https://dod.mil
  • https://army.mil

What is the publication's date of publication?

  • 1 July 2014
  • 13 February 2024 (correct)
  • February 2024
  • 1 February 2024

What is the main topic of the publication?

<p>Providing feedback (D)</p> Signup and view all the answers

What is the name of the governing body for this publication?

<p>Department of the Army (A)</p> Signup and view all the answers

What are the criteria used for distinguishing effective questions in a coaching engagement?

<p>Alignment with professional standards (C)</p> Signup and view all the answers

Which table provides indicators and questions for planning development?

<p>Table 3-9 (D)</p> Signup and view all the answers

What is the focus of Table 3-18?

<p>Asking powerful questions (A)</p> Signup and view all the answers

Table 3-21 emphasizes which aspect in relation to developmental actions?

<p>Tailoring actions to the leader's role (D)</p> Signup and view all the answers

In which table can you find indicators and questions aimed at promoting action?

<p>Table 3-8 (C)</p> Signup and view all the answers

Which table addresses the concept of checking in throughout the coaching engagement?

<p>Table 3-14 (A)</p> Signup and view all the answers

What does Table 3-20 help to identify in feedback?

<p>Patterns for deeper understanding (C)</p> Signup and view all the answers

Which aspect is highlighted in Table 3-17?

<p>Multiple levels of listening (C)</p> Signup and view all the answers

What role does feedback play in an educational or training environment?

<p>It helps enhance the transfer of learning and performance improvement. (B)</p> Signup and view all the answers

Which of the following describes effective feedback?

<p>Feedback must be timely and consider individual motivation. (A)</p> Signup and view all the answers

In what way does feedback contribute to professional development?

<p>It identifies actions to improve performance and raises awareness of strengths. (C)</p> Signup and view all the answers

What is a key component of effective leadership as related to feedback?

<p>Eliciting specific outcomes through intentional feedback. (D)</p> Signup and view all the answers

Which of the following best describes the timing of feedback?

<p>Feedback should be provided in a timely manner to be effective. (D)</p> Signup and view all the answers

How can feedback aid in building working relationships within an organization?

<p>By fostering transparency and constructive dialogue. (B)</p> Signup and view all the answers

Why are assessments and feedback considered integral to accomplishing a mission?

<p>They provide necessary insights for performance improvement. (A)</p> Signup and view all the answers

What is one common misconception about the nature of feedback?

<p>Feedback can be both positive and negative in nature. (D)</p> Signup and view all the answers

What are mental models primarily composed of?

<p>Beliefs, assumptions, and values (A)</p> Signup and view all the answers

At which stage of change might someone feel coerced into making changes?

<p>Precontemplation (D)</p> Signup and view all the answers

Which type of speech act is focused on measurable and future-oriented statements?

<p>Declarations (C)</p> Signup and view all the answers

What type of speech act involves making self-generating proposals?

<p>Offers (C)</p> Signup and view all the answers

Which stage of change involves someone actively making changes to their behavior?

<p>Action (C)</p> Signup and view all the answers

What is a primary factor that influences a person's progression through the stages of change?

<p>Experiential factors (A)</p> Signup and view all the answers

How can exploring personal assessments impact a leader?

<p>It may result in a shift in leader's attitude. (A)</p> Signup and view all the answers

How might the readiness for change be assessed in subordinates?

<p>By listening to their verbal expressions (B)</p> Signup and view all the answers

Which listening mode is characterized by the leader experiencing feedback as supportive?

<p>Appreciative listening (D)</p> Signup and view all the answers

What is the purpose of transitioning from habitual to thoughtful listening?

<p>To enhance engagement and understanding (D)</p> Signup and view all the answers

During which stage of change might someone acknowledge that they have issues but feel ambivalent about them?

<p>Contemplation (B)</p> Signup and view all the answers

What is essential for a leader to effectively respond to a subordinate’s communication?

<p>A clear vision of the end state (C)</p> Signup and view all the answers

What statement reflects the action stage of change?

<p>I have started eating much healthier. (C)</p> Signup and view all the answers

Which statement best describes the primary focus of requests in speech acts?

<p>Asking for action and providing clarity (B)</p> Signup and view all the answers

Which of the following is not one of the three factors that move people through the stages of change?

<p>Social support systems (C)</p> Signup and view all the answers

What might a person in the maintenance stage say?

<p>I have adjusted to eating much healthier now. (C)</p> Signup and view all the answers

What is the purpose of using open and closed questions in a counseling session?

<p>To gather information about the subordinate's current situation and goals. (D)</p> Signup and view all the answers

How does reflective listening contribute to effective counseling?

<p>All of the above. (D)</p> Signup and view all the answers

Which of the following is NOT an element of the OARS approach to encouraging change talk?

<p>Directives (B)</p> Signup and view all the answers

What is the main advantage of using SMART goals in counseling?

<p>They provide a clear and measurable framework for planning and tracking progress. (C)</p> Signup and view all the answers

What is the primary difference between counseling, coaching, and mentoring?

<p>The focus of the relationship and the level of expertise of the facilitator. (A)</p> Signup and view all the answers

What is the role of active listening in coaching?

<p>To understand the coachee's perspective and needs. (D)</p> Signup and view all the answers

Which of the following is NOT a key coaching competency for building rapport?

<p>Providing constructive feedback and advice. (A)</p> Signup and view all the answers

How can a coach use powerful questions to encourage self-discovery in the coachee?

<p>All of the above. (D)</p> Signup and view all the answers

Flashcards

ATP 6-22.1

Army Techniques Publication on feedback methods.

Providing Feedback

The process of giving constructive guidance to individuals.

Counseling

A method of providing feedback to address performance issues.

Coaching

A more hands-on approach to skill development through feedback.

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Mentoring

A long-term relationship that involves sharing knowledge and experiences.

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Feedback

Information that aids performance improvement and goal accomplishment.

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Sources of Feedback

Feedback can come from informal dialogues and formal processes.

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Intentional Feedback

Feedback delivered with purpose to achieve specific outcomes.

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Motivation in Feedback

Effective feedback aligns with the individual's motivation to maximize improvement.

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Feedback in Leadership

Leaders use feedback to enhance team performance and mission success.

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Feedback Timing

Choosing the right moment for feedback can enhance its impact.

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Feedback and Learning Transfer

Feedback enhances the transfer of learning in educational or training settings.

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Assessment and Feedback

Assessments are not separate but integral to the feedback process and mission success.

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Indicators for Development

Metrics or signs used to identify gaps in skills or performance.

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Powerful Questions

Questions designed to provoke deeper thinking and insight.

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Ethics in Coaching

Standards that guide the conduct of coaching professionals.

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High-Quality Relationship

A supportive connection between coach and coachee fostering trust.

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Listening Levels

Different depths of listening: factual, inferential, and empathetic.

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Using Metaphors

Employing figurative language to clarify concepts and enhance understanding.

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Feedback Patterns

Recurrent themes in feedback that indicate areas for deeper exploration.

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Logic Tree for Goals

A visual tool used to break down goals into manageable steps.

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Stages of Change

A model outlining the process individuals go through to change behavior.

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OARS

A technique used in motivational interviewing: Open questions, Affirmations, Reflective listening, Summarization.

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SMART Goals

Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound.

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Change Talk

The client's statements that indicate a desire, ability, reason, or need for change.

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Open Questions

Questions that allow for elaborated responses rather than just 'yes' or 'no'.

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Feedback Techniques

Strategies used to give constructive responses to enhance learning and performance.

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Counseling vs. Coaching

Counseling helps resolve past issues, while coaching focuses on present and future goals.

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Building Rapport

Establishing a trusting relationship to enhance communication and effectiveness.

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Mental Model

A set of beliefs, assumptions, and values shaping thinking.

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Types of Speech Acts

Various statements made during conversations, including assessments, assertions, requests, offers, and promises.

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Assessment

A personal judgment or subjective opinion on a situation.

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Assertion

A statement based on facts or confirming evidence.

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Declaration

A statement of intent that is measurable and future-oriented.

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Request

An ask for action providing clarity on expectations.

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Feedback Process

The experience leaders undergo as they listen and respond to communications.

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Intentional Responding

Responding effectively with a clear vision of the end state when communicating.

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Precontemplation

The stage where individuals are unaware of the need for change.

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Contemplation

The stage where individuals have mixed feelings and awareness about change.

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Preparation

The stage where individuals are getting ready to make changes.

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Action

The stage where individuals actively implement changes in their behavior.

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Maintenance

The stage where individuals work to sustain the changes made over time.

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Compliance vs Commitment

Compliance is following orders, while commitment is intrinsic motivation for change.

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Factors Influencing Change

Three factors: developmental, experiential, and system-level efforts help move people through stages.

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Study Notes

Army Techniques Publication 6-22.1

  • Providing Feedback: Counseling-Coaching-Mentoring
  • Published February 2024
  • Supersedes ATP 6-22.1, dated 1 July 2014
  • Approved for public release; distribution is unlimited
  • Available at the Army Publishing Directorate site (https://armypubs.army.mil) and the Central Army Registry site (https://atiam.train.army.mil/catalog/dashboard)
  • Includes table and figure references throughout
  • Discusses the process of giving feedback through counseling, coaching, or mentoring to develop Army leaders
  • Focuses on leadership, attributes, and competencies in Army Doctrine Publication (ADP) 6-22, Army Leadership and the Profession
  • Addresses the process of providing feedback from precontemplation to maintenance, explaining how leaders can address change resistance

Contents

  • Preface
  • Acknowledgements
  • Introduction
  • Chapter 1: Engaging in Effective Feedback (Stages of Change, Communication Skills, Feedback Methods)
  • Chapter 2: Counseling (Developmental Counseling, Fundamentals of Counseling, Four-Stage Counseling Process, Counseling Programs, Documentation)
  • Chapter 3: Coaching (Fundamentals, Setting the Foundation, Facilitating Learning and Results, Planning Development, Conducting a Coaching Session)
  • Chapter 4: Mentoring (Mentoring Relationships, Mentoring Stages, Roles and Responsibilities, Benefits, Mentoring Agreements)
  • Roles and Responsibilities
  • Benefits
  • Mentoring Agreements
  • Source Notes
  • Glossary
  • References
  • Index

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