Podcast
Questions and Answers
The internet is a good place to find potential employers.
The internet is a good place to find potential employers.
True (A)
If a potential employer asks a person for proof of his legal status in this country, it is because the employer doesn't trust the person.
If a potential employer asks a person for proof of his legal status in this country, it is because the employer doesn't trust the person.
False (B)
Friends and family are the best references to use for a potential job.
Friends and family are the best references to use for a potential job.
False (B)
A resume should fit on one page.
A resume should fit on one page.
A resume should include a list of educational experience.
A resume should include a list of educational experience.
A resume should include a list of a person's religious and political beliefs.
A resume should include a list of a person's religious and political beliefs.
A person's salary information from former jobs may need to be included in a job application.
A person's salary information from former jobs may need to be included in a job application.
Identification required by a potential employer may include a social security card.
Identification required by a potential employer may include a social security card.
The abbreviation N/A stands for not answering. A person uses this abbreviation when they don't want to answer something on a job application.
The abbreviation N/A stands for not answering. A person uses this abbreviation when they don't want to answer something on a job application.
What is appropriate behavior for job interviews?
What is appropriate behavior for job interviews?
What is inappropriate behavior for job interviews?
What is inappropriate behavior for job interviews?
What is a job description?
What is a job description?
How does a job description protect employers?
How does a job description protect employers?
How does a job description protect employees?
How does a job description protect employees?
What are five guidelines for managing time?
What are five guidelines for managing time?
When is it appropriate to discuss an issue that is causing conflict in the workplace?
When is it appropriate to discuss an issue that is causing conflict in the workplace?
When trying to resolve a conflict, what should the NA do?
When trying to resolve a conflict, what should the NA do?
When discussing conflict, what should the NA do?
When discussing conflict, what should the NA do?
To resolve a conflict, what should an NA be prepared to do?
To resolve a conflict, what should an NA be prepared to do?
What is constructive feedback?
What is constructive feedback?
What is hostile feedback?
What is hostile feedback?
The Omnibus Budget Reconciliation Act requires that NA complete at least __ hours of initial training before being employed.
The Omnibus Budget Reconciliation Act requires that NA complete at least __ hours of initial training before being employed.
OBRA requires that NA complete __ hours of annual continuing education.
OBRA requires that NA complete __ hours of annual continuing education.
After completing the training course, NA are given ___ in order to be certified to work in a particular state.
After completing the training course, NA are given ___ in order to be certified to work in a particular state.
Information in each state's registry of NA includes __.
Information in each state's registry of NA includes __.
The federal government requires 20 hours of continuing education each year.
The federal government requires 20 hours of continuing education each year.
Treatments or regulations can change.
Treatments or regulations can change.
States require less continuing education than the federal government.
States require less continuing education than the federal government.
In-service continuing education courses help keep NAs' knowledge fresh.
In-service continuing education courses help keep NAs' knowledge fresh.
Stress is a ___ response.
Stress is a ___ response.
When the heart beats fast in a stressful situation, it can result from an increase in the hormone ___.
When the heart beats fast in a stressful situation, it can result from an increase in the hormone ___.
What does a healthy lifestyle include?
What does a healthy lifestyle include?
What is a sign that a person is not managing stress?
What is a sign that a person is not managing stress?
Who are appropriate people for an NA to turn to for help in managing stress?
Who are appropriate people for an NA to turn to for help in managing stress?
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Study Notes
Job Search and Application Process
- The internet serves as a valuable resource for finding potential employers.
- Employers may request proof of legal status as a standard verification process, not due to distrust.
- Utilizing friends and family as job references is generally not advisable.
Resume Essentials
- A resume should ideally fit on a single page for clarity and conciseness.
- It is important to include educational experience on a resume.
- Personal beliefs regarding religion and politics should not be included in resumes.
Job Application Requirements
- Salary history from previous jobs may need to be disclosed in applications.
- Employers may require identification such as a Social Security card for verification.
Job Interview Behavior
- Appropriate interview behavior includes being positive, sitting up straight, and inquiring about job benefits.
- Inappropriate actions during an interview include wearing casual attire, eating, or asking if you've secured the job prematurely.
Job Descriptions
- A job description outlines the tasks, responsibilities, and skills required for a position.
- It serves as a formal agreement to protect both the employer and employee, detailing job expectations and accountability.
Conflict Resolution
- Conflicts should be addressed when a supervisor designates an appropriate time and venue for discussion.
- In conflict resolution, it is crucial to listen actively and take turns speaking to ensure mutual understanding.
- The nursing assistant (NA) should express feelings related to specific behaviors during discussions of conflict.
Feedback Types
- Constructive feedback is specific and aims to improve performance, whereas hostile feedback is harsh and often personal.
Training and Educational Requirements
- The Omnibus Budget Reconciliation Act requires NAs to complete at least 75 hours of initial training.
- NAs must complete 12 hours of continuing education annually.
- After finishing training, NAs must pass a competency exam to certify in their state.
- State registries must document any instances of abuse or neglect concerning NAs.
Continuing Education
- Federal mandates do not require 20 hours of continuing education yearly, and states do not necessarily have stricter requirements.
- In-service training aids NAs in maintaining current knowledge and skills in their field.
Stress Management
- Stress is categorized as a physical response.
- An increase in heart rate during stress can be attributed to the release of adrenaline.
- Regular exercise is vital for a healthy lifestyle and effective stress management.
- Signs of poor stress management include difficulty concentrating on tasks.
- Supervisors are appropriate resources for NAs seeking assistance with stress management.
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