CMMS Certification Review Material
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Questions and Answers

What is the first step in the segmentation, targeting, and positioning (STP) process in marketing?

  • Segmentation (correct)
  • Targeting
  • Market Research
  • Positioning
  • Which of the following is NOT one of the 4Ps of the marketing mix?

  • Price
  • Partnership (correct)
  • Promotion
  • Place
  • Which of the following is a factor that influences consumer behavior in the field of marketing?

  • Political climate
  • Socio-cultural factors (correct)
  • Weather conditions
  • Internet speed
  • What is the marketing concept that focuses on achieving organizational goals by satisfying customer needs and wants?

    <p>Marketing Concept</p> Signup and view all the answers

    Which marketing philosophy emphasizes making continuous product improvements rather than relying on aggressive advertising?

    <p>Product Concept</p> Signup and view all the answers

    Which of the following is not a part of the marketing mix?

    <p>Profit</p> Signup and view all the answers

    What is the process of dividing a market into distinct groups of buyers who have different needs, characteristics or behaviors called?

    <p>Segmentation</p> Signup and view all the answers

    Which of the following factors is likely to have the least impact on consumer behavior?

    <p>Color of packaging</p> Signup and view all the answers

    Which marketing management philosophy emphasizes meeting the needs of both the customer and society?

    <p>Social Marketing Orientation</p> Signup and view all the answers

    What is the primary focus of the Boston Consulting Group Model in strategic planning?

    <p>Resource Allocation</p> Signup and view all the answers

    In the context of marketing, what does the term 'competitive advantage' refer to?

    <p>A unique edge over rivals that allows for better sales performance</p> Signup and view all the answers

    Which of the following is NOT typically considered in a marketing plan?

    <p>Production Methods</p> Signup and view all the answers

    What are the two dimensions of Ansoff’s Strategic Opportunity Market?

    <p>Market Development and Product Development</p> Signup and view all the answers

    Which concept refers to the company's ability to offer a product or service that meets or surpasses customer expectations?

    <p>Value Proposition</p> Signup and view all the answers

    Which approach focuses on capturing market share by delivering products more efficiently than competitors?

    <p>Cost Leadership</p> Signup and view all the answers

    What does 'market orientation' indicate about a company's focus?

    <p>Customer needs dictate business decisions</p> Signup and view all the answers

    What does the societal marketing concept emphasize?

    <p>Balancing customer satisfaction with society's best interests</p> Signup and view all the answers

    Which marketing management philosophy believes that customers will not buy enough of the organization's products unless it undertakes a large-scale selling and promotion effort?

    <p>Selling concept</p> Signup and view all the answers

    The primary focus of the marketing concept is on what?

    <p>Understanding customer needs and wants</p> Signup and view all the answers

    How does sales orientation primarily view customer relationships?

    <p>Focusing on immediate transactions</p> Signup and view all the answers

    Which statement is true regarding sales orientation?

    <p>It involves high pressure sales tactics</p> Signup and view all the answers

    What is a key characteristic of sales orientation?

    <p>Products are pushed onto customers</p> Signup and view all the answers

    In the context of societal marketing orientation, what is the primary focus of marketing activities?

    <p>Integrating societal interests with customer satisfaction</p> Signup and view all the answers

    Which of the following statements best describes the nature of sales orientation in terms of customer communication?

    <p>It views customers primarily as sales targets</p> Signup and view all the answers

    What does SWOT analysis stand for?

    <p>Strengths, Weaknesses, Opportunities, Threats</p> Signup and view all the answers

    What is a common purpose of establishing Strategic Business Units (SBUs) within a corporation?

    <p>To allow for a focus on specific markets or products within the larger organization</p> Signup and view all the answers

    Which of the following statements about marketing management is true?

    <p>Customer relationship management is crucial in marketing management.</p> Signup and view all the answers

    Which marketing management philosophy focuses on maximizing profits through sales volume?

    <p>Selling concept</p> Signup and view all the answers

    Which statement best describes the relationship between a Strategic Business Unit (SBU) and the parent corporation?

    <p>SBUs should support the overall objectives of the parent company</p> Signup and view all the answers

    The marketing mix consists of which of the following elements?

    <p>Product, Price, Place, Promotion</p> Signup and view all the answers

    In Ansoff’s Strategic Opportunity Matrix, what option involves selling existing products to new markets?

    <p>Market Development</p> Signup and view all the answers

    Which option in Ansoff’s Strategic Opportunity Matrix involves introducing new products to existing markets?

    <p>Product Development</p> Signup and view all the answers

    Which of the following describes brand equity?

    <p>The financial value of a brand separate from tangible company assets</p> Signup and view all the answers

    What is true about market segmentation?

    <p>It divides markets into segments based on distinct characteristics.</p> Signup and view all the answers

    Are strategic alternatives fixed and unchangeable once they are determined?

    <p>False</p> Signup and view all the answers

    In a customer-focused marketing approach, what is the primary focus?

    <p>Understanding and meeting customer needs and preferences</p> Signup and view all the answers

    Can strategic alternatives only involve one option for the company to pursue?

    <p>False</p> Signup and view all the answers

    Which philosophy believes in creating value for customers and building profitable relationships?

    <p>Marketing concept</p> Signup and view all the answers

    Are strategic alternatives typically developed during the planning process of a company?

    <p>True</p> Signup and view all the answers

    Can strategic alternatives help a company adapt to changes in the external environment?

    <p>True</p> Signup and view all the answers

    What is the primary goal of affiliate marketing?

    <p>To earn commissions by referring customers to products or services</p> Signup and view all the answers

    What does a high churn rate indicate about a business?

    <p>It is losing customers over a specific period</p> Signup and view all the answers

    Which of the following best describes content marketing?

    <p>Creating and distributing valuable content to attract and engage an audience</p> Signup and view all the answers

    Which term is used to describe a digital marketing strategy focused on attracting customers through valuable experiences and content?

    <p>Inbound Marketing</p> Signup and view all the answers

    What is the purpose of a Buyer Persona in marketing?

    <p>To represent the brand’s target audience based on research</p> Signup and view all the answers

    Which of the following metrics is commonly used to measure the effectiveness of online marketing campaigns?

    <p>Bounce Rate</p> Signup and view all the answers

    What is the function of a CTA (Call to Action) in marketing?

    <p>To encourage users to take specific actions</p> Signup and view all the answers

    Which of the following does NOT belong to the Marketing Mix (4Ps)?

    <p>Partnerships</p> Signup and view all the answers

    Study Notes

    Certified Marketing Management Specialist (CMMS) Review Material

    • The document provides review material for the Certified Marketing Management Specialist (CMMS) certification
    • It is intended for educational purposes only, and does not guarantee accuracy, completeness or correctness
    • The document covers a range of topics including marketing principles, management philosophies, strategic planning, the Innovation Matrix, Boston Consulting Group Model, General Electric Model, marketing plan, competitive advantage, target market, and digital marketing
    • References are directed towards online and printed marketing related books
    • The material is not for sale

    Table of Contents

    • Principles of Marketing (page 4)
    • Marketing Management (page 5)
    • Marketing Management Philosophies (page 8)
    • Market Orientation (page 10)
    • Strategic Planning in Marketing (page 13)
    • Ansoff's Strategic Opportunity Market (page 15)
    • Innovation Matrix (page 16)
    • Boston Consulting Group Model (page 17)
    • General Electric Model (page 18)
    • Marketing Plan (page 19)
    • Competitive Advantage (page 21)
    • Target Market (page 22)
    • Digital Marketing (page 23)
    • Marketing Management: Key Terms and Definitions (page 24)
    • Other References (page 26)

    Principles of Marketing Questions

    • What is the first step in the Segmentation, Targeting, and Positioning (STP) process?

      • Market Research
    • Which of the following is NOT one of the 4Ps of the marketing mix?

      • Partnership
    • Which factor influences consumer behavior in marketing?

      • Socio-cultural factors
    • What is the marketing concept focused on achieving organizational goals by satisfying customer needs and wants?

      • Marketing Concept

    Marketing Management Questions

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    Description

    This review material is designed to prepare candidates for the Certified Marketing Management Specialist (CMMS) certification. It covers essential topics such as marketing principles, management philosophies, strategic planning, and various marketing models. The content is intended for educational purposes and includes references to relevant marketing literature.

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