Questions and Answers
Which word best describes a medical assistant who works effectively as a team member in the medical office?
Accountable
Accreditation may be defined as?
A process in which recognition is granted to an education program.
Which organization declared medical assisting an allied health profession?
U.S. Department of Health, Education, and Welfare
Which organization offers the Registered Medical Assistant credential?
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The CMA and RMA examinations cover all of the following distinct areas of knowledge except:
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Which organization publishes a journal called 'CMA Today'?
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Which professional attribute indicates the ability to identify with someone else's situation?
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The goal of the 1996 AAMA Role Delineation Study was to?
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The initials 'RMA' listed after a medical assistant's name indicate?
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After you become a certified clinical medical assistant, how often is recertification required?
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Which term refers to legal, mental, or moral responsibility?
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When should an initial performance evaluation be given for a new employee?
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Which behavior might be displayed by a medical assistant who is behaving unprofessionally?
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Which term describes behaving courteously, conscientiously, and in a generally business-like manner?
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The most important elements in providing superior customer service to patients are?
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Which constitutes unprofessional behavior when interacting with an externship preceptor?
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What are the greatest benefits of an AAMA membership?
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What is the correct website address for the National Board of Medical Examiners?
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What is not an example of a medical assistant's clinical duties?
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Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?
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Specific laboratory duties for medical assistants include all of the following, except:
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What is the most appropriate information to include on a resume?
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A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?
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Which act includes regulations regarding the testing of patient specimens that have a low risk of an erroneous result?
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The abbreviation 'CMA', when listed after a medical assistant's name, is his or her?
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Study Notes
Medical Assisting Key Concepts
- Accountability: Essential trait for a medical assistant to effectively work within a team in a medical office.
- Accreditation: Refers to the recognition granted to an educational program by relevant authorities, confirming its quality and standards.
- Allied Health Profession Designation: The U.S. Department of Health, Education, and Welfare classified medical assisting as an allied health profession.
- Registered Medical Assistant (RMA): Credential offered by the American Medical Technologists (AMT).
- CMA and RMA Examinations: Assess knowledge in various areas; do not cover criminal justice.
- CMA Today Journal: Published by the American Association of Medical Assistants (AAMA).
- Empathy: A fundamental professional attribute enabling individuals to understand and relate to patients' situations.
- AAMA Role Delineation Study (1996): Aimed to revise and update the standards for medical assisting program accreditation.
- RMA Initials: Indicate that a medical assistant has received the Registered Medical Assistant credential.
- Recertification Requirement: Certified clinical medical assistants must renew their certification every 5 years.
- Accountability Term: Represents legal, mental, or moral responsibility in the professional context.
- Initial Employee Evaluation: Should be conducted within 90 days of hiring a new employee.
- Unprofessional Behavior: Using terms of endearment with patients is considered unprofessional conduct.
- Professionalism: Defined by courteous, conscientious, and business-like behavior in the workplace.
- Customer Service Foundation: Integrity and honesty are the most critical elements in delivering excellent service to patients.
- Unprofessional Conduct: Arguing with an externship preceptor constitutes inappropriate behavior.
- AAMA Membership Benefits: Includes access to legal counsel, group insurance, and diverse educational opportunities.
- National Board of Medical Examiners Website: Correct web address is www.nbme.org.
- Clinical Duties Limitation: Diagnosing communicable diseases is outside the scope of a medical assistant's clinical responsibilities.
- Credential Requirements: Current laws do not mandate that medical assistants be credentialed under the Occupational Safety and Health Act or the Clinical Laboratory Improvements Act.
- Laboratory Responsibilities: Medical assistants do not perform arterial blood collections for blood oxygen level measurements.
- Resume Information: It is best to include certifications relevant to the position when crafting a resume.
- Supporting Patients with Disabilities: The appropriate response for a medical assistant is to ask patients with physical disabilities whether they need assistance.
- Clinical Laboratory Improvements Act: Enforces regulations concerning the testing of patient specimens at minimal risk of erroneous results.
- CMA Abbreviation: Represents the Certified Medical Assistant credential held by an individual.
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Test your knowledge with these flashcards from CMA Chapter 1. Each card features key terms and their definitions essential for medical assistants. Perfect for quick review and exam preparation.
