CMA Chapter 1 Flashcards
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Questions and Answers

Which word best describes a medical assistant who works effectively as a team member in the medical office?

Accountable

Accreditation may be defined as?

A process in which recognition is granted to an education program.

Which organization declared medical assisting an allied health profession?

U.S. Department of Health, Education, and Welfare

Which organization offers the Registered Medical Assistant credential?

<p>AMT</p> Signup and view all the answers

The CMA and RMA examinations cover all of the following distinct areas of knowledge except:

<p>Criminal justice</p> Signup and view all the answers

Which organization publishes a journal called 'CMA Today'?

<p>AAMA</p> Signup and view all the answers

Which professional attribute indicates the ability to identify with someone else's situation?

<p>Empathy</p> Signup and view all the answers

The goal of the 1996 AAMA Role Delineation Study was to?

<p>Revise and update the standards used for the accreditation of medical assisting programs.</p> Signup and view all the answers

The initials 'RMA' listed after a medical assistant's name indicate?

<p>Credentials</p> Signup and view all the answers

After you become a certified clinical medical assistant, how often is recertification required?

<p>Every 5 years</p> Signup and view all the answers

Which term refers to legal, mental, or moral responsibility?

<p>Accountability</p> Signup and view all the answers

When should an initial performance evaluation be given for a new employee?

<p>Within 90 days</p> Signup and view all the answers

Which behavior might be displayed by a medical assistant who is behaving unprofessionally?

<p>Using a term of endearment when talking to a patient</p> Signup and view all the answers

Which term describes behaving courteously, conscientiously, and in a generally business-like manner?

<p>Professionalism</p> Signup and view all the answers

The most important elements in providing superior customer service to patients are?

<p>Integrity and honesty</p> Signup and view all the answers

Which constitutes unprofessional behavior when interacting with an externship preceptor?

<p>Arguing</p> Signup and view all the answers

What are the greatest benefits of an AAMA membership?

<ol> <li>Legal counsel. 2) Group insurance. 3) A large variety of educational opportunities.</li> </ol> Signup and view all the answers

What is the correct website address for the National Board of Medical Examiners?

<p><a href="http://www.nbme.org">www.nbme.org</a></p> Signup and view all the answers

What is not an example of a medical assistant's clinical duties?

<p>Diagnosing communicable diseases</p> Signup and view all the answers

Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?

<p>Credentialed</p> Signup and view all the answers

Specific laboratory duties for medical assistants include all of the following, except:

<p>Collecting arterial blood for measuring blood oxygen levels</p> Signup and view all the answers

What is the most appropriate information to include on a resume?

<p>Certifications awarded relating to a position</p> Signup and view all the answers

A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?

<p>Ask the patient whether assistance is needed.</p> Signup and view all the answers

Which act includes regulations regarding the testing of patient specimens that have a low risk of an erroneous result?

<p>Clinical Laboratory Improvements Act</p> Signup and view all the answers

The abbreviation 'CMA', when listed after a medical assistant's name, is his or her?

<p>Credential</p> Signup and view all the answers

Study Notes

Medical Assisting Key Concepts

  • Accountability: Essential trait for a medical assistant to effectively work within a team in a medical office.
  • Accreditation: Refers to the recognition granted to an educational program by relevant authorities, confirming its quality and standards.
  • Allied Health Profession Designation: The U.S. Department of Health, Education, and Welfare classified medical assisting as an allied health profession.
  • Registered Medical Assistant (RMA): Credential offered by the American Medical Technologists (AMT).
  • CMA and RMA Examinations: Assess knowledge in various areas; do not cover criminal justice.
  • CMA Today Journal: Published by the American Association of Medical Assistants (AAMA).
  • Empathy: A fundamental professional attribute enabling individuals to understand and relate to patients' situations.
  • AAMA Role Delineation Study (1996): Aimed to revise and update the standards for medical assisting program accreditation.
  • RMA Initials: Indicate that a medical assistant has received the Registered Medical Assistant credential.
  • Recertification Requirement: Certified clinical medical assistants must renew their certification every 5 years.
  • Accountability Term: Represents legal, mental, or moral responsibility in the professional context.
  • Initial Employee Evaluation: Should be conducted within 90 days of hiring a new employee.
  • Unprofessional Behavior: Using terms of endearment with patients is considered unprofessional conduct.
  • Professionalism: Defined by courteous, conscientious, and business-like behavior in the workplace.
  • Customer Service Foundation: Integrity and honesty are the most critical elements in delivering excellent service to patients.
  • Unprofessional Conduct: Arguing with an externship preceptor constitutes inappropriate behavior.
  • AAMA Membership Benefits: Includes access to legal counsel, group insurance, and diverse educational opportunities.
  • National Board of Medical Examiners Website: Correct web address is www.nbme.org.
  • Clinical Duties Limitation: Diagnosing communicable diseases is outside the scope of a medical assistant's clinical responsibilities.
  • Credential Requirements: Current laws do not mandate that medical assistants be credentialed under the Occupational Safety and Health Act or the Clinical Laboratory Improvements Act.
  • Laboratory Responsibilities: Medical assistants do not perform arterial blood collections for blood oxygen level measurements.
  • Resume Information: It is best to include certifications relevant to the position when crafting a resume.
  • Supporting Patients with Disabilities: The appropriate response for a medical assistant is to ask patients with physical disabilities whether they need assistance.
  • Clinical Laboratory Improvements Act: Enforces regulations concerning the testing of patient specimens at minimal risk of erroneous results.
  • CMA Abbreviation: Represents the Certified Medical Assistant credential held by an individual.

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Test your knowledge with these flashcards from CMA Chapter 1. Each card features key terms and their definitions essential for medical assistants. Perfect for quick review and exam preparation.

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