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Questions and Answers
What are the two types of membership offered by country clubs?
What are the two types of membership offered by country clubs?
Social memberships and full memberships
Why do people join private clubs?
Why do people join private clubs?
People join private clubs for several reasons including social, business, and for use of the recreational facilities.
What type of clientele are city clubs oriented toward?
What type of clientele are city clubs oriented toward?
Business professionals
At a private club, such as Augusta National, prospective members are subject to _________________________.
At a private club, such as Augusta National, prospective members are subject to _________________________.
Why was allowing women to become members at the Augusta National Club a big deal?
Why was allowing women to become members at the Augusta National Club a big deal?
The _______________ charged by many country clubs can range from several thousand dollars to $250,000, and may be refundable if a member resigns.
The _______________ charged by many country clubs can range from several thousand dollars to $250,000, and may be refundable if a member resigns.
A (n) _________________ club is generally located in large office buildings in the city and members can enjoy lunch and the occasional dinner here.
A (n) _________________ club is generally located in large office buildings in the city and members can enjoy lunch and the occasional dinner here.
Which company is the world leader in premier golf, private club, and resort experiences?
Which company is the world leader in premier golf, private club, and resort experiences?
What is WCI Communities' focus?
What is WCI Communities' focus?
Describe American Golf.
Describe American Golf.
The three key players in the club industry are ClubCorp, WCI Communities, and ___________.
The three key players in the club industry are ClubCorp, WCI Communities, and ___________.
_____________, in Hot Springs, Virginia, is the oldest resort in the United States and is managed by ClubCorp.
_____________, in Hot Springs, Virginia, is the oldest resort in the United States and is managed by ClubCorp.
What is the Club Managers Association of America?
What is the Club Managers Association of America?
What role do officers and committees play in club management structure?
What role do officers and committees play in club management structure?
What are a golf course manager's responsibilities?
What are a golf course manager's responsibilities?
How do clubs and club management differ from hotels and hotel management?
How do clubs and club management differ from hotels and hotel management?
The general manager of a club today assumes the role of __________.
The general manager of a club today assumes the role of __________.
Professional clubs are for ____________.
Professional clubs are for ____________.
Golf courses, lounges, restaurants, and banquet rooms are all normally part of which type of club?
Golf courses, lounges, restaurants, and banquet rooms are all normally part of which type of club?
The Shriners, Elks, and Veterans of Foreign Wars are examples of this type of club, which allows members to build camaraderie and often assist charitable causes.
The Shriners, Elks, and Veterans of Foreign Wars are examples of this type of club, which allows members to build camaraderie and often assist charitable causes.
These clubs became popular in the 1970s and 1980s, operate on a for-profit basis, and charge a monthly membership fee.
These clubs became popular in the 1970s and 1980s, operate on a for-profit basis, and charge a monthly membership fee.
The ____________ club is located in the heart of Big Sky Country, and has only 250 members and a $250,000 membership fee.
The ____________ club is located in the heart of Big Sky Country, and has only 250 members and a $250,000 membership fee.
The largest membership club in the United States has over 6,000 members, 54 holes of golf, and a range of other facilities.
The largest membership club in the United States has over 6,000 members, 54 holes of golf, and a range of other facilities.
This type of club is predominantly business oriented, although some may have rules discouraging the discussion of business while in the dining room.
This type of club is predominantly business oriented, although some may have rules discouraging the discussion of business while in the dining room.
This Dallas-based company is a world leader in providing premier golf, private clubs, and resort experiences.
This Dallas-based company is a world leader in providing premier golf, private clubs, and resort experiences.
This industry leader is known for building lifestyles and currently has over 50 master-planned communities along with 60-plus luxury high rises in several states.
This industry leader is known for building lifestyles and currently has over 50 master-planned communities along with 60-plus luxury high rises in several states.
This organization hosts over 35,000 events per year and manages more than 80 premier private, resort, and daily-fee golf courses.
This organization hosts over 35,000 events per year and manages more than 80 premier private, resort, and daily-fee golf courses.
ClubCorp is in the business of ____________.
ClubCorp is in the business of ____________.
In 2004, the National Association of Homebuilders named this company America's Best Builder.
In 2004, the National Association of Homebuilders named this company America's Best Builder.
American Golf brings more than ________ years of experience in operating and managing golf courses around the nation.
American Golf brings more than ________ years of experience in operating and managing golf courses around the nation.
Club managers today are responsible for the management of all aspects of the club with the exception of _________.
Club managers today are responsible for the management of all aspects of the club with the exception of _________.
This professional organization, with more than 6,000 private clubs, has a goal of advancing the profession of club management.
This professional organization, with more than 6,000 private clubs, has a goal of advancing the profession of club management.
History, tradition, and governance are a part of which tier of the core competencies?
History, tradition, and governance are a part of which tier of the core competencies?
Marketing, management, and human and professional resources all fall under the core competency of _____________.
Marketing, management, and human and professional resources all fall under the core competency of _____________.
The internal management structure of the club is governed by ___________.
The internal management structure of the club is governed by ___________.
This role within the club heads up all official meetings and is a leader in club policy making.
This role within the club heads up all official meetings and is a leader in club policy making.
This person is responsible for the quality and condition of the golf courses and is a primary reason that members join a golf club.
This person is responsible for the quality and condition of the golf courses and is a primary reason that members join a golf club.
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Study Notes
Club Types and Membership
- Country clubs offer social and full memberships allowing access to various amenities.
- City clubs cater to business professionals, providing networking opportunities in a formal setting.
- Professional clubs are tailored for individuals within the same profession, promoting industry connections.
- Social and fraternal clubs like the Shriners and Elks focus on camaraderie and charitable activities.
- Proprietary clubs emerged in the 1970s and 80s, operating for profit with monthly fees; they focus on member experiences.
Membership Dynamics
- Private club membership involves a stringent screening process and lengthy applications.
- Changes in membership policies, such as admitting women in Augusta National, can significantly impact traditions.
- Initiation fees for country clubs can range from thousands to $250,000, with some being refundable upon resignation.
Key Players in the Club Industry
- ClubCorp leads the market in premier golf, private clubs, and resort experiences.
- WCI Communities specializes in lifestyle building, managing over 50 master-planned communities.
- American Golf manages over 80 golf courses and organizes more than 35,000 events annually.
Club Management Structure
- Club managers function like chief operating officers, overseeing operations excluding golf lesson instruction.
- Officers in clubs implement operational policies, while committees are tasked with effective activity organization.
- The Club Managers Association of America (CMAA) represents professional managers within the club industry, promoting best practices.
Club Facilities and Responsibilities
- Country clubs typically include golf courses, lounges, restaurants, and event spaces for members.
- Golf course managers ensure the maintenance and quality of playing surfaces, significantly influencing member satisfaction.
- The internal management of clubs adheres to regulations outlined in articles of incorporation and by-laws.
Cultural and Operational Competencies
- Understanding history, tradition, and governance falls under the cultural competencies essential for club management.
- Key operational competencies encompass marketing, management, and human resources to ensure smooth club functioning.
Leadership Roles
- The club president leads meetings and shapes policy directions.
- Golf course superintendents are vital for maintaining course quality, playing a crucial role in member retention.
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