SOP 209P Visitation Policy
16 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What type of behavior will not be tolerated by employees' significant others at the Fire & Rescue facility?

  • Professional behavior
  • Inappropriate behavior (correct)
  • Casual behavior
  • Respectful behavior

    • Who has the authority to approve visitors for the purpose of solicitation?

  • A designated officer
  • The City Manager or their designee (correct)
  • The officer-in-charge
  • The Fire Chief

    • What must on-duty Clearwater Fire & Rescue personnel maintain in the presence of visitors?

  • Inappropriate language
  • A casual demeanor
  • Professional demeanor (correct)
  • Demonstrative behavior

    • What action should be taken if a visitor's presence interferes with Fire & Rescue operations?

    <p>Prohibit entrance or require them to leave (D)</p> Signup and view all the answers

    What information is required when logging a visitor into the station journal?

    <p>Visitor’s name, time in, and time out (B)</p> Signup and view all the answers

    What should be done if someone refuses to leave the Fire & Rescue premises when instructed?

    <p>Notify the Clearwater Police Department (A)</p> Signup and view all the answers

    For what reasons may visits be permitted to Fire & Rescue facilities?

    <p>Valid business or personal reasons only (D)</p> Signup and view all the answers

    How are visitors treated upon entering the Fire & Rescue facilities?

    <p>Courteously (C)</p> Signup and view all the answers

    What is the defined visitation hour for Clearwater Fire & Rescue facilities?

    <p>0800 hours to 2000 hours (C)</p> Signup and view all the answers

    Who qualifies as an unauthorized visitor at Clearwater Fire & Rescue facilities?

    <p>Individuals deemed unauthorized by the Fire Chief (D)</p> Signup and view all the answers

    Which of the following is NOT an authorized visitor?

    <p>A solicitor on official business (A)</p> Signup and view all the answers

    Where are visitors permitted to go within Clearwater Fire & Rescue facilities?

    <p>Common areas only (C)</p> Signup and view all the answers

    Who has the authority to authorize exceptions to the visitation hours?

    <p>The Fire Chief or designee (D)</p> Signup and view all the answers

    What is the primary purpose of establishing facility visitation guidelines?

    <p>To improve customer service and protect personnel (B)</p> Signup and view all the answers

    What must happen for a visitor to access work areas within the facility?

    <p>They must be escorted by an on-duty employee (A)</p> Signup and view all the answers

    What defines an 'authorized visitor' at Clearwater Fire & Rescue facilities?

    <p>Individuals with previous approval from the Fire Chief (A)</p> Signup and view all the answers

    Flashcards

    Visitor Behavior Policy

    Employees' significant others must behave appropriately; inappropriate actions reported.

    On-Duty Personnel Visits

    Business or personal visits for on-duty personnel are prohibited during training.

    Visitor Solicitation

    Visitors cannot solicit unless approved by the City Manager or designee.

    Professional Demeanor

    On-duty personnel must maintain professionalism in front of visitors.

    Signup and view all the flashcards

    Logging Visitors

    Visitors must be logged in the station journal including entry and exit times.

    Signup and view all the flashcards

    Officer-in-Charge Authority

    The officer may deny entry or ask visitors to leave if deemed necessary.

    Signup and view all the flashcards

    Visitor Requirements

    Visitors may need to provide reasons and ID upon request.

    Signup and view all the flashcards

    Reporting Issues

    Refusal to leave will be reported to police and the Fire Chief via chain-of-command.

    Signup and view all the flashcards

    Visitor

    Any person entering Clearwater Fire & Rescue facilities.

    Signup and view all the flashcards

    Authorized Visitor

    Current on-duty employees and approved personnel.

    Signup and view all the flashcards

    Unauthorized Visitor

    Individuals not permitted, such as solicitors.

    Signup and view all the flashcards

    Visitation Hours

    Set times for visitors: 0800 to 2000 hours.

    Signup and view all the flashcards

    Reception Area

    Designated visitor space in the facility.

    Signup and view all the flashcards

    Common Areas

    Shared spaces where visitors are allowed.

    Signup and view all the flashcards

    Work Area Restrictions

    Visitors must be authorized to enter work areas.

    Signup and view all the flashcards

    Role of Fire Chief

    Authority to approve visitors and functions.

    Signup and view all the flashcards

    Study Notes

    Clearwater Fire & Rescue Department Standard Department Policy - Facility Visitation

    • Subject: Facility Visitation
    • Category: Administration
    • Subcategory:
    • Effective Date: 04/26/12
    • Revision Date: 03/24/22
    • Reviewed Date:
    • Forms Required: Located on Department's SharePoint
    • Purpose: To guide visitations, provide customer service, protect personnel, and manage property.

    Definitions

    • Visitor: Anyone entering a Clearwater Fire & Rescue facility, including off-duty personnel, retirees, family members, other city employees, and the general public.
    • Authorized Visitor: Current on-duty employees, city employees, dignitaries, citizens, family members, and business personnel approved by management.
    • Unauthorized Visitor: Solicitors, loiterers, and individuals deemed unauthorized by the Fire Chief or other person of authority.

    205.1 Facility Visitation Guidelines

    • Visitation Hours: 0800 to 2000 hours, exceptions made for authorized city/department functions.
    • Visitation Areas: Limited to reception area or common areas, excluding dormitories and crew bathrooms. Exceptions for official city business or authorization.
    • Restricted Areas: Visitors prohibited from work areas unless duly authorized by Officer-in-Charge and escorted by on-duty Clearwater Fire & Rescue employee to ensure safety and liability.

    Employee's Significant Others

    • Appropriate behavior expected, inappropriate behavior reported to Fire Chief.
    • Business/personal visits not permitted during training/meetings.

    Visitors Not Allowed

    • Solicitation is not allowed unless approved by the City Manager.

    Visitor Conduct

    • Visitors must be courteous.
    • On-duty Clearwater Fire & Rescue personnel must maintain professional demeanor.
    • Inappropriate behavior (profanity, etc.) by visitors or staff will not be tolerated.

    205.2 Visitation Procedures

    • Notification: Facility officer-in-charge must be notified of all visits.
    • Reasons: Visits permitted for valid business or personal reasons.
    • Identification and Reason: Visitors may be required to provide reason and identification.
    • Prohibition of Entry: Officer-in-charge can prohibit visitors for reasons like interfering with operations, unauthorized presence, or invalid reason.
    • Reporting of Violations: Failure to leave when prohibited reported to Clearwater Police Department via Fire Chief.
    • Visitor Logging: Visitors logged in PSTrax journal by on-duty Clearwater Fire & Rescue personnel.
      • Journal entries must include visitor name, arrival time, and departure time.
      • Visits exceeding four hours require Fire Chief approval.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Clearwater Fire & Rescue Facility Visitation Policy PDF

    Description

    This quiz covers the Clearwater Fire & Rescue Department's Facility Visitation Policy, detailing who qualifies as authorized and unauthorized visitors. It aims to ensure a clear understanding of the guidelines for visitations to maintain security and customer service within the facility.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser