Claims Adjusters Standards of Conduct Quiz
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Questions and Answers

What is the responsibility of an adjuster when dealing with elderly claimants?

  • To exercise appropriate care (correct)
  • To refrain from seeking legal advice
  • To avoid interviewing witnesses without consent
  • To negotiate settlements directly with the claimant
  • When can an adjuster negotiate with a third-party claimant represented by an attorney?

  • Always
  • Only if the claimant is not the insured or the insured's resident relative (correct)
  • Only with the consent of the attorney
  • Never
  • What must an adjuster do if a witness making a statement requests a copy of the statement?

  • Refuse to provide a copy
  • Interview the witness again
  • Provide a copy of the statement (correct)
  • Avoid any suggestion calculated to induce the witness to suppress or deviate from the truth
  • What action can be taken against a claims adjuster who violates the provisions in Subsection A of this Section?

    <p>Administrative action</p> Signup and view all the answers

    According to La R.S. 22:1674.1, which of the following is NOT a standard of conduct for claims adjusters?

    <p>An adjuster shall treat all claimants fairly.</p> Signup and view all the answers

    According to La R.S. 22:1674.1, what should an adjuster do upon undertaking the handling of a claim?

    <p>An adjuster should act with dispatch and due diligence in achieving a proper disposition of the claim.</p> Signup and view all the answers

    According to La R.S. 22:1674.1, what should an adjuster not do in connection with any loss or damage for which they are employed or concerned?

    <p>An adjuster should not acquire any interest in salvage of property subject to the contract with the insurer.</p> Signup and view all the answers

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