Podcast
Questions and Answers
What is the primary function of a City Booking Office, as defined in the provided material?
What is the primary function of a City Booking Office, as defined in the provided material?
- To facilitate booking of traffic to and from the city or town. (correct)
- To manage railway station operations within a city.
- To provide accommodation and travel information to tourists.
- To oversee the transportation of goods within the city limits.
According to the content, what is the main purpose of establishing Out-Agencies?
According to the content, what is the main purpose of establishing Out-Agencies?
- To supervise the activities of railway staff outside of major stations.
- To compete with existing travel agencies in remote areas.
- To ease booking of traffic directly to or from places away from railway stations. (correct)
- To offer specialized freight services to businesses in rural locations.
According to the provided Information, which factor is listed as the MOST basic criterion for opening an Out-Agency?
According to the provided Information, which factor is listed as the MOST basic criterion for opening an Out-Agency?
- Availability of a suitable contractor. (correct)
- Detailed analysis showing high traffic potential.
- Guarantee of a minimum revenue generation.
- Proximity to major industrial centers.
How may City Booking Offices or Out-Agencies be operated, as per the document?
How may City Booking Offices or Out-Agencies be operated, as per the document?
In a situation where a contractor faces difficulties in running an Out-Agency, what alternative is suggested in the material?
In a situation where a contractor faces difficulties in running an Out-Agency, what alternative is suggested in the material?
How should contractors for Out-Agencies/City Booking Agencies be selected, according to the provided text?
How should contractors for Out-Agencies/City Booking Agencies be selected, according to the provided text?
When evaluating tenders for Out-Agencies, which of the following considerations is specifically mentioned as a factor, all other things being equal?
When evaluating tenders for Out-Agencies, which of the following considerations is specifically mentioned as a factor, all other things being equal?
What formal requirement is specified before a contractor begins working a City Booking Office/Out-Agency?
What formal requirement is specified before a contractor begins working a City Booking Office/Out-Agency?
According to the document, what specific type of justification is deemed less critical when opening an Out-Agency?
According to the document, what specific type of justification is deemed less critical when opening an Out-Agency?
Besides financial stability, what other logistical requisites are mentioned as important for contractors working Out-Agencies/City Booking Agencies?
Besides financial stability, what other logistical requisites are mentioned as important for contractors working Out-Agencies/City Booking Agencies?
Under what circumstance is it appropriate to select a contractor through negotiations, according to the guidelines?
Under what circumstance is it appropriate to select a contractor through negotiations, according to the guidelines?
What is the typical duration for which contracts should be awarded, as suggested in the guidelines?
What is the typical duration for which contracts should be awarded, as suggested in the guidelines?
Under what conditions is it appropriate to call for fresh tenders, even when an existing contractor is performing satisfactorily?
Under what conditions is it appropriate to call for fresh tenders, even when an existing contractor is performing satisfactorily?
What serves as the primary justification for requiring Out Agents/City Booking Agents to provide a security deposit?
What serves as the primary justification for requiring Out Agents/City Booking Agents to provide a security deposit?
In addition to a security deposit, under what conditions is a City Booking Agent/Out Agent required to provide a Bank Guarantee?
In addition to a security deposit, under what conditions is a City Booking Agent/Out Agent required to provide a Bank Guarantee?
To which types of contracts do the instructions outlined in paragraphs 1705 to 1708 apply?
To which types of contracts do the instructions outlined in paragraphs 1705 to 1708 apply?
What is the primary purpose of the specimen form of agreement for working Out-Agencies found in Appendix IX?
What is the primary purpose of the specimen form of agreement for working Out-Agencies found in Appendix IX?
What is the equivalent value of the security deposit that Out Agents/City Booking Agents should provide to the Railway Administration?
What is the equivalent value of the security deposit that Out Agents/City Booking Agents should provide to the Railway Administration?
Where should copies of each agreement be supplied, according to the guidelines?
Where should copies of each agreement be supplied, according to the guidelines?
What is the equivalent sum of the Bank Guarantee that big agents must obtain, according to the content?
What is the equivalent sum of the Bank Guarantee that big agents must obtain, according to the content?
What aspect of contractor performance should be ensured, according to the guidelines?
What aspect of contractor performance should be ensured, according to the guidelines?
Which office holds the responsibility for ensuring that the outstanding amount against a City Booking Agent/Out Agent does not surpass the security deposit?
Which office holds the responsibility for ensuring that the outstanding amount against a City Booking Agent/Out Agent does not surpass the security deposit?
What is the scope of changes that can be made to an agreement for working a City Booking Office, compared to the agreement for Out-Agencies?
What is the scope of changes that can be made to an agreement for working a City Booking Office, compared to the agreement for Out-Agencies?
Aside from regular fare and freight rates, what other charges are to be levied for traffic carried via a City Booking Office/Out-Agency?
Aside from regular fare and freight rates, what other charges are to be levied for traffic carried via a City Booking Office/Out-Agency?
Imagine a scenario where a contractor consistently fails to adhere to the invoicing procedures outlined in their Out-Agency agreement. According to the guidelines, what action can the Railway Administration take?
Imagine a scenario where a contractor consistently fails to adhere to the invoicing procedures outlined in their Out-Agency agreement. According to the guidelines, what action can the Railway Administration take?
What consideration should a Railway Administration take into account when contemplating the establishment of an Out-Agency?
What consideration should a Railway Administration take into account when contemplating the establishment of an Out-Agency?
What specific information should each Railway Administration include when publishing details of City Booking Offices and Out-Agencies in its Local Tariffs?
What specific information should each Railway Administration include when publishing details of City Booking Offices and Out-Agencies in its Local Tariffs?
A Divisional Office is reviewing an existing Out-Agency contract. They believe that the current rates are too high compared to market rates. According to the guidelines, what is the appropriate course of action?
A Divisional Office is reviewing an existing Out-Agency contract. They believe that the current rates are too high compared to market rates. According to the guidelines, what is the appropriate course of action?
According to the content, what action should a Railway Administration take before implementing a decision that is likely to harm another railway's interests regarding traffic in a shared area?
According to the content, what action should a Railway Administration take before implementing a decision that is likely to harm another railway's interests regarding traffic in a shared area?
Why is it important for the Accounts Office to monitor the outstanding payments from City Booking Agents/Out Agents?
Why is it important for the Accounts Office to monitor the outstanding payments from City Booking Agents/Out Agents?
In situations where a contractor working an Out-Agency struggles due to inadequately trained staff, what is the recommended initial course of action according to the guidelines?
In situations where a contractor working an Out-Agency struggles due to inadequately trained staff, what is the recommended initial course of action according to the guidelines?
What is the primary geographic distinction between a City Booking Office and an Out-Agency, based on the information provided?
What is the primary geographic distinction between a City Booking Office and an Out-Agency, based on the information provided?
According to the guidelines, what is the least important factor when deciding whether to establish a new Out-Agency?
According to the guidelines, what is the least important factor when deciding whether to establish a new Out-Agency?
When selecting contractors for City Booking Offices or Out-Agencies, what is the suggested approach when multiple tenderers meet all basic requirements equally?
When selecting contractors for City Booking Offices or Out-Agencies, what is the suggested approach when multiple tenderers meet all basic requirements equally?
Before a contractor begins operating either a City Booking Office or an Out-Agency, what formal documentation is required?
Before a contractor begins operating either a City Booking Office or an Out-Agency, what formal documentation is required?
What is the primary reason a Bank Guarantee is required, in addition to a security deposit, from City Booking Agents/Out Agents with a high monthly turnover?
What is the primary reason a Bank Guarantee is required, in addition to a security deposit, from City Booking Agents/Out Agents with a high monthly turnover?
In the process of awarding contracts for Out-Agencies, what considerations should be accounted for in addition to the tendered price?
In the process of awarding contracts for Out-Agencies, what considerations should be accounted for in addition to the tendered price?
What action is necessary to encourage the opening of Out-Agencies?
What action is necessary to encourage the opening of Out-Agencies?
What specific action should the Railway Administration undertake to ensure that the interests of other railways are not negatively affected by the opening of a new Out-Agency?
What specific action should the Railway Administration undertake to ensure that the interests of other railways are not negatively affected by the opening of a new Out-Agency?
What should a Railway Administration include when publishing details of City Booking Offices and Out-Agencies in its Local Tariffs?
What should a Railway Administration include when publishing details of City Booking Offices and Out-Agencies in its Local Tariffs?
When should 'open' or 'limited' tenders be called for working Out-Agencies/City Booking Agencies?
When should 'open' or 'limited' tenders be called for working Out-Agencies/City Booking Agencies?
What is the primary goal of selecting contractors for City Booking Agencies and Out-Agencies through a competitive tendering process?
What is the primary goal of selecting contractors for City Booking Agencies and Out-Agencies through a competitive tendering process?
Which factor determines how much security deposit is needed from a City Booking Agent/Out Agent?
Which factor determines how much security deposit is needed from a City Booking Agent/Out Agent?
Apart from addressing any difficulties, what is another reason for considering self-operation of an Out-Agency by Railway Staff combined with contracting out road transport?
Apart from addressing any difficulties, what is another reason for considering self-operation of an Out-Agency by Railway Staff combined with contracting out road transport?
Why is it crucial for the Accounts Office to monitor the outstanding payments from City Booking Agents/Out Agents?
Why is it crucial for the Accounts Office to monitor the outstanding payments from City Booking Agents/Out Agents?
Besides the standard fare and freight rates, what additional charges may be levied for traffic routed through a City Booking Office/Out-Agency?
Besides the standard fare and freight rates, what additional charges may be levied for traffic routed through a City Booking Office/Out-Agency?
What is the consequence if the outstanding dues from an Out Agent/City Booking Agent consistently exceed the security deposit amount?
What is the consequence if the outstanding dues from an Out Agent/City Booking Agent consistently exceed the security deposit amount?
What is the best definition of 'turnover', as it is used in the text?
What is the best definition of 'turnover', as it is used in the text?
How is the value of a Bank Guarantee determined for agents that qualify for one?
How is the value of a Bank Guarantee determined for agents that qualify for one?
What is the intent of the policy to account for invoices or way-bills in agent returns independently of freight charge realization?
What is the intent of the policy to account for invoices or way-bills in agent returns independently of freight charge realization?
If all tenders for a contract are rejected, what alternative arrangement can be made to select a contractor?
If all tenders for a contract are rejected, what alternative arrangement can be made to select a contractor?
What is the usual duration for which contracts should be awarded, according to the guidelines?
What is the usual duration for which contracts should be awarded, according to the guidelines?
Under which circumstance should fresh tenders be called for, even if the existing contractor's work is satisfactory?
Under which circumstance should fresh tenders be called for, even if the existing contractor's work is satisfactory?
To which specific contracts do the instructions outlined in paragraphs 1705 to 1708 apply?
To which specific contracts do the instructions outlined in paragraphs 1705 to 1708 apply?
What is the main purpose of the 'Specimen form of agreement for working Out-Agencies' found in Appendix IX?
What is the main purpose of the 'Specimen form of agreement for working Out-Agencies' found in Appendix IX?
Besides the Accounts Office, to which other offices should a copy of each agreement be supplied?
Besides the Accounts Office, to which other offices should a copy of each agreement be supplied?
What specific aspect of service should Railway Administrations ensure that contractors provide?
What specific aspect of service should Railway Administrations ensure that contractors provide?
What is a key difference in modifying agreements for City Booking Offices compared to Out-Agency agreements?
What is a key difference in modifying agreements for City Booking Offices compared to Out-Agency agreements?
If a contractor consistently violates conditions laid out in their contract, what action is advised?
If a contractor consistently violates conditions laid out in their contract, what action is advised?
What is the defining characteristic of a City Booking Office?
What is the defining characteristic of a City Booking Office?
What is the primary purpose of establishing Out-Agencies in areas away from railway stations?
What is the primary purpose of establishing Out-Agencies in areas away from railway stations?
Regarding Out-Agencies, which factor is considered when opening a new location?
Regarding Out-Agencies, which factor is considered when opening a new location?
What are the permissible methods for operating City Booking Offices and Out-Agencies?
What are the permissible methods for operating City Booking Offices and Out-Agencies?
In what scenario might Railway Staff consider directly operating an Out-Agency?
In what scenario might Railway Staff consider directly operating an Out-Agency?
How should contractors be selected for working Out-Agencies/City Booking Agencies?
How should contractors be selected for working Out-Agencies/City Booking Agencies?
During the tender evaluation process for Out-Agencies, what preference may be given, assuming all other factors are equal?
During the tender evaluation process for Out-Agencies, what preference may be given, assuming all other factors are equal?
What document must a contractor execute before starting work on a City Booking Office/Out-Agency?
What document must a contractor execute before starting work on a City Booking Office/Out-Agency?
Which of these is NOT a suggestion of what tenders should be given preference to?
Which of these is NOT a suggestion of what tenders should be given preference to?
What agreement should be drawn before a City Booking Office/Out-Agency is opened?
What agreement should be drawn before a City Booking Office/Out-Agency is opened?
When can a contractor be selected through direct negotiations for railway contracts?
When can a contractor be selected through direct negotiations for railway contracts?
What is the typically recommended duration for railway contracts?
What is the typically recommended duration for railway contracts?
Under what conditions should fresh tenders be called for, even with a satisfactory existing contractor?
Under what conditions should fresh tenders be called for, even with a satisfactory existing contractor?
To which specific types of contracts do paragraphs 1705 to 1708 of the guidelines apply?
To which specific types of contracts do paragraphs 1705 to 1708 of the guidelines apply?
What is the primary purpose of the specimen form of agreement in Appendix IX?
What is the primary purpose of the specimen form of agreement in Appendix IX?
What is the scope of changes that can be made to an agreement if problems arise?
What is the scope of changes that can be made to an agreement if problems arise?
What aspect of contractor performance should be ensured?
What aspect of contractor performance should be ensured?
What is necessary to encourage the opening of Out-Agencies?
What is necessary to encourage the opening of Out-Agencies?
Where should copies of each agreement be supplied?
Where should copies of each agreement be supplied?
About Out-Agency contracts, what duration should they typically be?
About Out-Agency contracts, what duration should they typically be?
What is the primary consideration for a Railway Administration when opening an Out-Agency that could affect another railway's traffic?
What is the primary consideration for a Railway Administration when opening an Out-Agency that could affect another railway's traffic?
What specific information should Railway Administrations include in their Local Tariffs regarding City Booking Offices and Out-Agencies?
What specific information should Railway Administrations include in their Local Tariffs regarding City Booking Offices and Out-Agencies?
For City Booking Agents or Out Agents with a monthly turnover exceeding Rs 1 lakh, what additional financial security is required besides the standard security deposit?
For City Booking Agents or Out Agents with a monthly turnover exceeding Rs 1 lakh, what additional financial security is required besides the standard security deposit?
What is the primary reason for requiring City Booking Agents/Out Agents to deposit security with the Railway Administration?
What is the primary reason for requiring City Booking Agents/Out Agents to deposit security with the Railway Administration?
What determines the value of the security deposit required from a City Booking Agent or Out Agent?
What determines the value of the security deposit required from a City Booking Agent or Out Agent?
Who is responsible for monitoring that the outstanding amount against a City Booking Agent/Out Agent does not exceed the amount of the security deposit?
Who is responsible for monitoring that the outstanding amount against a City Booking Agent/Out Agent does not exceed the amount of the security deposit?
In addition to the standard fare and freight rates, what additional charges can be applied for traffic passing through a City Booking Office/Out-Agency?
In addition to the standard fare and freight rates, what additional charges can be applied for traffic passing through a City Booking Office/Out-Agency?
What should the Railway Administration do if a proposed Out-Agency could potentially harm another railway's traffic interests?
What should the Railway Administration do if a proposed Out-Agency could potentially harm another railway's traffic interests?
What is the purpose of publishing particulars of City Booking Offices and Out-Agencies in Local Tariffs?
What is the purpose of publishing particulars of City Booking Offices and Out-Agencies in Local Tariffs?
According to the guidelines, the necessity for the security deposit arises out of what fact?
According to the guidelines, the necessity for the security deposit arises out of what fact?
Flashcards
City Booking Office
City Booking Office
A booking office located in a city for traffic booking.
Out-Agency
Out-Agency
An office outside the railway station for traffic booking.
Purpose of Out-Agencies
Purpose of Out-Agencies
To facilitate booking for the public and traders.
Criteria for Out-Agency
Criteria for Out-Agency
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Contractor Agreement
Contractor Agreement
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Working with Railway Staff
Working with Railway Staff
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Awarding Contracts
Awarding Contracts
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Preference in Tendering
Preference in Tendering
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Competitiveness of Tenders
Competitiveness of Tenders
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Facility of Out-Agencies
Facility of Out-Agencies
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City Booking Agent
City Booking Agent
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Security Deposit
Security Deposit
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Monthly Turnover
Monthly Turnover
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Bank Guarantee
Bank Guarantee
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Outstanding Amount
Outstanding Amount
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Freight Charges
Freight Charges
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Local Tariffs
Local Tariffs
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Consultation Requirement
Consultation Requirement
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Contract Award Tenure
Contract Award Tenure
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Negotiation for Contractor Selection
Negotiation for Contractor Selection
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Fresh Tenders Policy
Fresh Tenders Policy
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Out-Agency and Street Delivery Contracts
Out-Agency and Street Delivery Contracts
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Out-Agency Agreement Specimen
Out-Agency Agreement Specimen
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City Booking Office Agreement
City Booking Office Agreement
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Agreement Copies Distribution
Agreement Copies Distribution
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Contractor Efficiency
Contractor Efficiency
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Invoicing and Accountal Rules
Invoicing and Accountal Rules
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Termination Clause
Termination Clause
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Working Departmental
Working Departmental
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Contractor Agreement Purpose
Contractor Agreement Purpose
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Staff Issues
Staff Issues
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Competitive Tendering
Competitive Tendering
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Financial Soundness Importance
Financial Soundness Importance
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Scheduled Castes Preference
Scheduled Castes Preference
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Out-Agency Location Benefit
Out-Agency Location Benefit
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Contract Duration
Contract Duration
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Fresh Tenders Condition
Fresh Tenders Condition
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Invoicing Rules
Invoicing Rules
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Contract Tenure
Contract Tenure
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Fresh Tenders Calling
Fresh Tenders Calling
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Unsatisfactory Service Clause
Unsatisfactory Service Clause
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Market Testing for Rates
Market Testing for Rates
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Out-Agency Instructions
Out-Agency Instructions
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Agreement Flexibility
Agreement Flexibility
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City Booking Agreement Basis
City Booking Agreement Basis
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Guidance Copies of Agreements
Guidance Copies of Agreements
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Contractor Compliance
Contractor Compliance
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Efficient Service Requirement
Efficient Service Requirement
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Security Requirement for Agents
Security Requirement for Agents
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Monthly Turnover Threshold
Monthly Turnover Threshold
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Security Deposit Amount
Security Deposit Amount
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Bank Guarantee Purpose
Bank Guarantee Purpose
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Outstanding Debt Monitoring
Outstanding Debt Monitoring
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Carriage Charge Application
Carriage Charge Application
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Consultation Before New Agencies
Consultation Before New Agencies
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Publication of Tariffs
Publication of Tariffs
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Rights of Other Railways
Rights of Other Railways
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Traffic Booking Accountability
Traffic Booking Accountability
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Security for Agencies
Security for Agencies
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Bank Guarantee Requirement
Bank Guarantee Requirement
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Outstanding Amount Limits
Outstanding Amount Limits
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Carriage Charges
Carriage Charges
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Opening Out-Agencies
Opening Out-Agencies
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Traffic Booking Method
Traffic Booking Method
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Safety in Contracts
Safety in Contracts
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Turnover Definition
Turnover Definition
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Rights and Interests Consideration
Rights and Interests Consideration
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City Booking Office Function
City Booking Office Function
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Out-Agency Location
Out-Agency Location
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Criteria for Contractor Selection
Criteria for Contractor Selection
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Working of City Offices
Working of City Offices
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Staffing Challenges
Staffing Challenges
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Contract Duration and Terms
Contract Duration and Terms
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Competitive Tendering Process
Competitive Tendering Process
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Scheduled Castes/Triots Preference
Scheduled Castes/Triots Preference
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Invoicing Rules Importance
Invoicing Rules Importance
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Out-Agency Benefits
Out-Agency Benefits
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Tenure of Contracts
Tenure of Contracts
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Contract Renewal Option
Contract Renewal Option
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Market Testing for Fresh Tenders
Market Testing for Fresh Tenders
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Out-Agency Contract Instructions
Out-Agency Contract Instructions
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Term for Unsatisfactory Service
Term for Unsatisfactory Service
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Distribution of Agreement Copies
Distribution of Agreement Copies
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Study Notes
City Booking Offices and Out-Agencies
- City Booking Office: A booking office situated within a city or town, managing traffic to and from that location.
- Out-Agency: An office established outside a railway station, enabling bookings to/from specific locations. Opening shouldn't require profound traffic justification; sufficient contractor availability is vital.
- Working Methods: City/Out Agencies can be run by the department or contractors. Contractors must sign an agreement specifying terms and conditions. If contractor problems arise (e.g., staff shortages), the possibility of a railway staff operation with outsourced road transport should be considered.
- Awarding Contracts: Contracts are awarded to the lowest satisfactory bidder, evaluating financial stability, experience, and resources. Scheduled Castes/Scheduled Tribes may gain preference. Negotiations may be utilized if no suitable tender is received.
- Contract Tenure: Usually 3-5 years with renewal options at the railway administration's discretion, contingent on satisfactory service.
- Fresh Tender Restrictions: Typically, new tenders are not issued if existing contractors' work meets standards; however, if better rates and service are possible, a market survey and fresh tenders are allowed.
- Agreement Applicability: The guidelines for Out-Agencies and Street Delivery Contracts apply irrespective of railway administration financial participation.
- Form of Out-Agency Agreement: A sample agreement (Appendix IX) details the arrangements.
Form of City Booking Office Agreement
- Agreement Structure: City Booking Office agreements follow the structure of Out-Agency agreements, subject to necessary adjustments.
- Document Distribution: Agreements are copied to the accounts office, divisional office, and station master for guidance.
- Contractor Responsibilities: Contractors must comply with railway rules for bookings, delivery, invoicing, and accounting.
- Security Deposit: City/Out Booking Agents require adequate security, covering satisfactory contract completion and monthly outstanding costs. Agents with monthly turnovers exceeding Rs. 1 lakh need a bank guarantee alongside the security deposit. The security deposit is equivalent to one month's turnover; large agents' bank guarantees cover six months' turnover.
- Separate Charges: Additional costs are imposed for transport between railway stations and City/Out Booking Offices (including road or ferry services).
- Rights of Other Railways: New Out-Agencies must consider the interests of other railways operating in the same region. Consultation with other railways involved is needed before making any decisions regarding an out-agency that may impact another railway's interests.
- Publication of Information: Local tariffs must detail City/Out Booking Offices (locations, rates, procedures, and contractor information) and published rates for services.
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