Citizen Engagement and Public Service Improvement

To ensure accountability, transparency, and legitimacy of government actions.

To outline the standards of service citizens can expect, including timelines for service delivery and avenues for redress.

By providing online services, streamlining processes, and enhancing accessibility.

<p>To provide an efficient and accessible way for citizens to register complaints, seek assistance, and provide feedback on public services.</p> Signup and view all the answers

<p>To improve communication, problem-solving, and empathy skills.</p> Signup and view all the answers

<p>By providing accommodations and utilizing inclusive design principles.</p> Signup and view all the answers

<p>To enhance accountability and trust by providing clear and easily accessible information.</p> Signup and view all the answers

<p>To understand citizen satisfaction, identify areas for improvement, and make data-driven decisions.</p> Signup and view all the answers