20 Questions
What is the first step to connect with someone who rubs you the wrong way?
See things from the perspective of others
A change of heart has little value if it is expressed.
False
What is the key to developing the heart of a servant?
Following through with the actions of a servant
You should wake up every morning thinking about how you can help the members of your team succeed in a _______ way.
personal, professional, developmental, relational, and so forth
Match the following phrases with their corresponding meanings:
See things from the perspective of others = Understand others' viewpoints Create an environment of encouragement = Motivate and inspire team members Measure your success by how much value you add to others = Prioritize others' success Develop the hands of a servant = Take action to help others
What should you do every day to motivate and inspire your team members?
Say positive things to them
You should only focus on helping others succeed professionally.
False
How can you measure the success of your day?
By how much value you add to others
If you make the members of your team _______ or more successful in any way, you're on the right track.
better
What is the ultimate goal of developing the heart of a servant?
To help others become more successful
What is the main goal of developing the heart of a servant?
To help others succeed
Measuring your success by how much value you add to others is a selfish approach.
False
What is the benefit of creating an environment of encouragement?
Motivating and inspiring team members
You should start your day by thinking about how you can help your team members succeed in a __________________ way.
personal, professional, developmentally, relationally, and so forth
Match the following phrases with their corresponding actions:
Create an environment of encouragement = Motivate and inspire team members Measure your success by how much value you add to others = Focus on helping others succeed Develop the heart of a servant = Put others' success before your own
You can develop the heart of a servant without taking action.
False
What is the result of focusing on helping others succeed?
You're on the right track
What should you do to connect with someone who rubs you the wrong way?
Try to see things from their perspective
If you make the members of your team __________________ or more successful in any way, you're on the right track.
better
Developing the heart of a servant is only about helping others succeed professionally.
False
Study Notes
Servant Leadership
- The author, a former senior pastor, reflects on their journey from a hierarchical approach to leadership to a servant leadership style.
- The turning point came after hearing Zig Ziglar speak about helping others get what they want, which led to a realization that leadership should focus on serving others, not personal gain.
Inverting the Power Pyramid
- The author began to invert the traditional "power pyramid," putting others at the top and themselves at the bottom.
- This approach is based on serving others, not oneself, and focuses on empowering others to do what the leader does.
The Bible's Influence
- A Bible passage (Ephesians 4:11-12) inspired the author to realize that their responsibility as a pastor was to equip others to do God's work, not to build their own congregation.
- This passage emphasized the importance of serving others and building up the body of Christ.
Influential Thinkers
- Robert Greenleaf's essay "The Servant as Leader" (1970) and his book Servant Leadership (1977) influenced the author's thinking on servant leadership.
- Max De Pree's book Leadership Is an Art and C. William Pollard's book The Soul of the Firm also contributed to the author's understanding of servant leadership.
- Eugene Habecker's book The Other Side of Leadership had a significant impact on the author, emphasizing the importance of adding value to others.
Key Principles of Servant Leadership
- Place the concerns of others above one's own.
- Love people unconditionally.
- Adopt the attitude of a servant leader, seeking to serve rather than be served.
- Focus on helping others succeed.
- Serve others, even when it's not convenient or comfortable.
The Power of Serving Others
- Serving others leads to personal growth, builds stronger relationships, and creates a positive work environment.
- When leaders serve others, their organizations thrive, and their people grow and flourish.
- Serving others is not limited to leaders; anyone can adopt a servant leadership mentality.
Questions for Servant Leaders
- What can I do to help people succeed?
- What do people need from me daily that they may not want to ask for?
- What can I work on to serve people better?
- How will I know that I am serving people well?
Leadership is About Serving
- Leaders live to serve, not to be served.
- Organizations exist to serve, and leaders must prioritize serving others.
- Serving others is not about being a hero; it's about quietly working to transform the world.### Serving Others
- A leader serves the people in the organization they lead and exceeds expectations by continually doing five things:
- Staying close to understand the vision
- Checking to ensure they are on track
- Asking how to exceed expectations for clients and the team
- Taking personal responsibility for delivering
- Believing in others more than they believe in themselves
Evaluating Leadership
- As a leader, it's essential to evaluate how well you serve your people
- Questions to ask yourself:
- What are my people's expectations of me?
- Am I sharing my expectations clearly?
- Am I asking questions to understand what I'm doing well and where I can improve?
Overcoming Blind Spots
- Leaders have blind spots, and it's essential to overcome them
- Questions to ask:
- What is it like for the people who work with me?
- What are my blind spots, and how can I improve?
- It's crucial to assume that you have blind spots and ask for feedback from others
Serving Others
- Serving others is a noble occupation that helps people succeed
- Focus on adding value to others, and personal gain will follow
- Questions to ask:
- How can I add value to others?
- What can I do to serve others?
Using Your Gifts
- Leaders serve others best in areas where they are most gifted
- Questions to ask:
- What are my strengths, and how can I use them to serve others?
- What is my background, and how can I use it to serve others?
- What are my experiences, and how can I use them to serve others?
Setting an Example
- As a leader, it's essential to set an example for others by serving them
- Focus on inspiring others to serve by setting a good example
- Questions to ask:
- How can I serve people in a way that will inspire them to serve others?
- What example am I setting for my team?
Developing the Servant Within
- To become a leader who serves others, you need to focus on making changes in two areas:
- Developing the heart of a servant
- Developing the hands of a servant
- Questions to ask:
- Do I genuinely care about people and want to help them be their best?
- Do I want others to succeed at least as much as I want to succeed myself?
Servant Leadership
- The author, a former senior pastor, reflects on their journey from a hierarchical approach to leadership to a servant leadership style.
- The turning point came after hearing Zig Ziglar speak about helping others get what they want, which led to a realization that leadership should focus on serving others, not personal gain.
Inverting the Power Pyramid
- The author began to invert the traditional "power pyramid," putting others at the top and themselves at the bottom.
- This approach is based on serving others, not oneself, and focuses on empowering others to do what the leader does.
The Bible's Influence
- A Bible passage (Ephesians 4:11-12) inspired the author to realize that their responsibility as a pastor was to equip others to do God's work, not to build their own congregation.
- This passage emphasized the importance of serving others and building up the body of Christ.
Influential Thinkers
- Robert Greenleaf's essay "The Servant as Leader" (1970) and his book Servant Leadership (1977) influenced the author's thinking on servant leadership.
- Max De Pree's book Leadership Is an Art and C. William Pollard's book The Soul of the Firm also contributed to the author's understanding of servant leadership.
- Eugene Habecker's book The Other Side of Leadership had a significant impact on the author, emphasizing the importance of adding value to others.
Key Principles of Servant Leadership
- Place the concerns of others above one's own.
- Love people unconditionally.
- Adopt the attitude of a servant leader, seeking to serve rather than be served.
- Focus on helping others succeed.
- Serve others, even when it's not convenient or comfortable.
The Power of Serving Others
- Serving others leads to personal growth, builds stronger relationships, and creates a positive work environment.
- When leaders serve others, their organizations thrive, and their people grow and flourish.
- Serving others is not limited to leaders; anyone can adopt a servant leadership mentality.
Questions for Servant Leaders
- What can I do to help people succeed?
- What do people need from me daily that they may not want to ask for?
- What can I work on to serve people better?
- How will I know that I am serving people well?
Leadership is About Serving
- Leaders live to serve, not to be served.
- Organizations exist to serve, and leaders must prioritize serving others.
- Serving others is not about being a hero; it's about quietly working to transform the world.### Serving Others
- A leader serves the people in the organization they lead and exceeds expectations by continually doing five things:
- Staying close to understand the vision
- Checking to ensure they are on track
- Asking how to exceed expectations for clients and the team
- Taking personal responsibility for delivering
- Believing in others more than they believe in themselves
Evaluating Leadership
- As a leader, it's essential to evaluate how well you serve your people
- Questions to ask yourself:
- What are my people's expectations of me?
- Am I sharing my expectations clearly?
- Am I asking questions to understand what I'm doing well and where I can improve?
Overcoming Blind Spots
- Leaders have blind spots, and it's essential to overcome them
- Questions to ask:
- What is it like for the people who work with me?
- What are my blind spots, and how can I improve?
- It's crucial to assume that you have blind spots and ask for feedback from others
Serving Others
- Serving others is a noble occupation that helps people succeed
- Focus on adding value to others, and personal gain will follow
- Questions to ask:
- How can I add value to others?
- What can I do to serve others?
Using Your Gifts
- Leaders serve others best in areas where they are most gifted
- Questions to ask:
- What are my strengths, and how can I use them to serve others?
- What is my background, and how can I use it to serve others?
- What are my experiences, and how can I use them to serve others?
Setting an Example
- As a leader, it's essential to set an example for others by serving them
- Focus on inspiring others to serve by setting a good example
- Questions to ask:
- How can I serve people in a way that will inspire them to serve others?
- What example am I setting for my team?
Developing the Servant Within
- To become a leader who serves others, you need to focus on making changes in two areas:
- Developing the heart of a servant
- Developing the hands of a servant
- Questions to ask:
- Do I genuinely care about people and want to help them be their best?
- Do I want others to succeed at least as much as I want to succeed myself?
Reflect on the author's journey from a self-focused young leader to a servant leader. Explore the traditional approach to church leadership and the shift in perspective.
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