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Questions and Answers
The basic functions of the management process include all of the following EXCEPT ________.
Outsourcing
Who is responsible for accomplishing an organization's goals by managing the efforts of the organization's people?
Which function of the management process requires a manager to establish goals and standards?
When Consuela delegates authority for a project to Lee, which function of the management process is she involved in?
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When managers assess performance and develop strategies for corrective action, they are performing which function?
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Which activity is associated with the leading function of the management process?
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Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.
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A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
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Yuki maintains contacts within the community to search for qualified job applicants. His position is best described as ________.
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Human resource managers generally exert which type of authority within and outside the HR department?
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Wilmer in the HR department is in charge of developing plans for employee pay and benefits. His position is most likely ________.
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Study Notes
Certified Human Resource Associate (CHRA) Review Material - Set A: Human Resource Theories
- Table of Contents: Includes sections on Introduction to Human Resource Management, Training and Development, Personnel Planning and Recruitment, Performance Appraisal, Job Analysis and Talent Management Process, Employee Testing and Selection, and Definition of Terms.
Introduction to Human Resource Management
- Basic Management Functions: Planning, Organizing, Leading, and Outsourcing are included.
- Manager Role: The person responsible for accomplishing organizational goals through managing people.
- Management Function - Planning: Establishing goals, standards, and procedures.
- Management Function - Delegation: Managers delegate to subordinates.
Training and Development
- Employee Orientation: A critical part of an employee's first day, covering benefits, policies, and company structure.
- Employee Orientation Goals: Making employees feel part of a team, socializing them into the firm, and teaching about company history/strategies.
- Orientation Formats: Programs range from brief to formal courses.
- Training Methods: Methods like training, development and management are used to equip employees with skills.
Personnel Planning and Recruitment
- Recruitment and Selection Procedures: Performing initial screening interviews, building a candidate pool, performing background checks, and deciding on positions to fill are important stages.
- Succession Planning: Deciding how to fill executive positions.
- Forecasting Needs: Studying an organization's past employment needs to predict future requirements.
- Internal vs. External: Internal recruitment may have issues with employees not being promoted. External recruitment may require more work.
Performance Appraisal
- Performance Appraisal Definition: Evaluating an employee's performance against standards, which is one of the best ways to evaluate employee performance.
- Primary Purposes of Feedback: To remove performance deficiencies and motivate improvement.
- Primary Responsibility of Performance Appraisal: The employee’s direct supervisor is primarily responsible for performance appraisal.
- Techniques: Graphic rating scale is most popular.
Job Analysis and Talent Management Process
- Job Analysis: Identifying job tasks, duties, and responsibilities to determine requirements.
- Information Collection: Gathering data from job descriptions, specifications, and contexts.
- Job Analysis Steps: Deciding how the gathered data will be used is the first step.
- Job Analysis: Identifying tasks, responsibilities, and skills.
Employee Testing and Selection
- Reliability: Consistent scores in a test.
- Validity: Accuracy of the test in fulfilling its intended purpose.
- Job-related Assessments: Tests for physical abilities, cognitive skills, and traits.
- Selection Tools: Tests, interviews, and background checks.
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Description
This quiz covers essential topics in Human Resource Management, including basic management functions, the role of managers, and employee training and development. Test your knowledge on concepts such as planning, delegation, and employee orientation. Prepare effectively for the Certified Human Resource Associate (CHRA) certification.
