Chipotle Job Interview Questions

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Questions and Answers

Why do you want to work at Chipotle?

I have a lot of respect for Chipotle's attention to the quality of the food that they put out. I like what the company stands for and how every team member collaborates with one another.

If a customer asks for double meat without paying, what would you do?

They will not get the double meat for free. I will inform them that an extra charge will be applied to their bill if they request extra meat.

What does customer service mean to you?

To me, it means fulfilling the customer's requests and exceeding their expectations.

Do you like to work in a team or alone?

I prefer to work in a team. I find it beneficial to be surrounded by people with the same drive. Signup and view all the answers

What are your strengths?

Thinking fast on my feet, fast learner, always ready to help those in need, works well with others. Signup and view all the answers

What are your weaknesses?

My shyness, though this is something I can develop in an environment like Chipotle. Signup and view all the answers

What does Chipotle look for?

Ambitious, happy, smart, polite, respectful, honest, conscientious, presentable, curious, motivated, hospitable, high energy, infectiously enthusiastic. Signup and view all the answers

Do you believe in food with integrity?

Of course, I love the idea of receiving a meal made from quality ingredients from animals treated respectfully. Signup and view all the answers

Why shouldn't we hire you?

While I have weaknesses like shyness, it will not affect the quality of my work. Signup and view all the answers

What do you enjoy about customer service?

Having the ability to brighten someone's day or fix a problem provides me with satisfaction. Signup and view all the answers

What do you know about our company?

Take pride in their food, quality is extremely important, a family-friendly business. Signup and view all the answers

What do you like to do in your free time?

I am very creative and love to explore new ideas. My favorite hobbies are baking and cooking. Signup and view all the answers

Why do you want to work at Chipotle? Why here and not another casual dining establishment?

Chipotle takes pride in their 'Food With Integrity' motto. Signup and view all the answers

Who is the founder of Chipotle?

Steve Ells, American businessman. Signup and view all the answers

How would you feel about working at a fast pace?

With the assistance of my team, I believe that a fast pace is achievable. Signup and view all the answers

What does it mean to be a leader?

Someone who is an example for others and teaches leadership and responsibility. Signup and view all the answers

What is the nicest thing you've ever done for someone?

I bought a shirt for someone who couldn't afford it. Signup and view all the answers

In your opinion, what is the difference between a job and a career?

A job is short-term and money-driven, while a career is long-term and driven by passion. Signup and view all the answers

Where do you see yourself in the next 3-5 years?

Enrolled in culinary school, studying skills needed to start my own business. Signup and view all the answers

What are your ambitions, goals, and dreams?

To have my own eatery providing beautiful dishes at affordable prices. Signup and view all the answers

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Study Notes

Chipotle Job Interview Questions

Motivation for Working at Chipotle: Emphasizes respect for quality food and collaboration among team members.
Customer Request for Double Meat: Will inform the customer that extra charges apply for double meat requests.
Definition of Customer Service: Fulfilling and exceeding customer expectations; crucial for retention.
Preference for Teamwork: Believes collaboration enhances productivity and customer satisfaction.
Strengths: Quick thinking, fast learner, helpful, and enjoys teamwork.
Weaknesses: Shyness in new social situations; sees opportunity for growth in a team environment.
Key Qualities Chipotle Seeks: Ambition, happiness, intelligence, politeness, respectfulness, honesty, conscientiousness, presentability, curiosity, motivation, hospitality, high energy, and enthusiasm.
Belief in Food with Integrity: Values high-quality meals from humane sources, balancing speed and taste with integrity.
Response to Hiring Concerns: Acknowledges weaknesses but emphasizes capability and determination to improve.
Enjoyment in Customer Service: Finds satisfaction in helping to brighten a customer's day or solve their problems.
Company Knowledge: Chipotle prioritizes food quality and is family-friendly.
Hobbies: Enjoys creativity through baking and cooking, aspiring towards a culinary career.
Comparison to Other Dining Options: Chipotle's "Food With Integrity" stands out for its quality and affordability, despite being considered fast food.
Founder: Steve Ells; influential in establishing Chipotle as a leading restaurant chain.
Comfort with Fast-Paced Work: Believes that teamwork can successfully handle a high-pressure environment.
Leadership Definition: A leader sets an example and offers support, guiding others while fostering responsibility.
Acts of Kindness: Shared a touching moment by buying a shirt for a financially struggling acquaintance, demonstrating empathy.
Job vs. Career: Differentiates between a job (short-term, money-driven) and a career (long-term, passion-driven).
Future Goals: Aims to enroll in culinary school and develop necessary skills for owning a restaurant.
Ambitions: Dreams of opening an eatery focused on offering affordable, high-quality dishes for all customers.