Chat and Voice Team Rules Quiz

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Questions and Answers

If the ROP contacts to inquire about the allocation after the order is canceled, who should they contact?

  • Payment Reconciliation (correct)
  • Redelivery Request
  • Order Information Missing
  • Order Cancellation Inquiry

What should the ROP do if they want to return the canceled order after contacting to ask why it was canceled?

  • Payment Reconciliation
  • Order Cancellation Inquiry
  • Order Information Missing
  • Redelivery Request (correct)

If the ROP contacts to ask about the missing order information, who should they get in touch with?

  • Order Information Missing (correct)
  • Order Cancellation Inquiry
  • Redelivery Request
  • Payment Reconciliation

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