10 Questions
Manipulation is the ability to affect someone else's decisions without any intention involved.
False
Influence is always used to benefit the influencer only.
False
Silent authority is a type of soft influence tactic.
False
Assertiveness is a type of passive influence tactic.
False
Vocal authority is a type of soft influence tactic that involves using rewards to motivate employees.
False
Workplace bullying is a mild form of assertiveness.
False
Information control is a type of soft influence tactic that involves sharing information openly.
False
Manipulation is always a negative influence tactic.
True
Influence and manipulation are interchangeable terms.
False
Hard influence tactics are always used to benefit both parties involved.
False
Test your understanding of power and influence in the workplace, including the dependence model of power, sources of power, contingencies of power, social networks, and influence tactics.
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