Podcast
Questions and Answers
A process is a sequence of linked activities that is intended to achieve some ______.
A process is a sequence of linked activities that is intended to achieve some ______.
result
A process involves a combination of people, machines, tools, techniques, materials, and improvements in a defined series of steps or ______.
A process involves a combination of people, machines, tools, techniques, materials, and improvements in a defined series of steps or ______.
actions
In the context of production, process is the collection of activities and operations involved in transforming inputs into ______.
In the context of production, process is the collection of activities and operations involved in transforming inputs into ______.
outputs
Process management involves planning and administering the activities necessary to achieve a high level of performance in key organizational ______.
Process management involves planning and administering the activities necessary to achieve a high level of performance in key organizational ______.
Design ensures that the inputs to the process, such as materials, technology, work methods, and a trained workforce, are ______.
Design ensures that the inputs to the process, such as materials, technology, work methods, and a trained workforce, are ______.
Improvement involves continually seeking to achieve higher levels of performance, such as reduced variation, higher yields, fewer defects and errors, smaller cycle ______, etc.
Improvement involves continually seeking to achieve higher levels of performance, such as reduced variation, higher yields, fewer defects and errors, smaller cycle ______, etc.
Cycle time - refers to the time it takes to accomplish one ______ of a process
Cycle time - refers to the time it takes to accomplish one ______ of a process
Process owners – individual or groups; accountable for process performance and have the authority to control and improve their ______
Process owners – individual or groups; accountable for process performance and have the authority to control and improve their ______
Assigning process owners ensures that someone is responsible to manage the process and optimize the ______
Assigning process owners ensures that someone is responsible to manage the process and optimize the ______
To apply the techniques of process management, process must be ______ and measurable
To apply the techniques of process management, process must be ______ and measurable
Measurement - provides the ability to capture important quality and performance indicators to reveal pattern about ______ management
Measurement - provides the ability to capture important quality and performance indicators to reveal pattern about ______ management
Meeting these two conditions ensures that sufficient data can be collected to reveal useful information for ______ and improvement
Meeting these two conditions ensures that sufficient data can be collected to reveal useful information for ______ and improvement
Value-creation processes - (sometimes called core processes) most important to “running the business” and maintaining or achieving a sustainable competitive ______
Value-creation processes - (sometimes called core processes) most important to “running the business” and maintaining or achieving a sustainable competitive ______
Product design - all activities that are performed to incorporate customer requirements, new technology, and organizational knowledge into the functional specifications of a manufactured goods or ______
Product design - all activities that are performed to incorporate customer requirements, new technology, and organizational knowledge into the functional specifications of a manufactured goods or ______
Production/delivery processes - create or deliver the actual ______
Production/delivery processes - create or deliver the actual ______
In many organizations, value-creation processes take the form of projects – temporary work structure that start up, produce products or services, and then shut ______
In many organizations, value-creation processes take the form of projects – temporary work structure that start up, produce products or services, and then shut ______
What are the three major activities of process management?
What are the three major activities of process management?
What is the definition of a process in the context of production?
What is the definition of a process in the context of production?
What is the sequence of linked activities intended to achieve some result?
What is the sequence of linked activities intended to achieve some result?
What does cycle time refer to?
What does cycle time refer to?
What is the main goal of process management?
What is the main goal of process management?
What does improvement involve in the context of process management?
What does improvement involve in the context of process management?
What does cycle time refer to?
What does cycle time refer to?
Why is assigning process owners important?
Why is assigning process owners important?
What are value-creation processes sometimes called?
What are value-creation processes sometimes called?
What is the goal of process design?
What is the goal of process design?
What do support processes provide for value-creation processes?
What do support processes provide for value-creation processes?
What drives the requirements for value-creation processes?
What drives the requirements for value-creation processes?
What drives the requirements for support processes?
What drives the requirements for support processes?
What are projects in the context of many organizations?
What are projects in the context of many organizations?
What activities does product design encompass?
What activities does product design encompass?
What are process owners accountable for?
What are process owners accountable for?
