Chapter 5 Employee Selection: References and Testing Quiz
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Questions and Answers

Which test is used for jobs requiring physical strength and stamina?

  • Physiological Test
  • Psychomotor Ability Test (correct)
  • Assessment Center
  • Business Games
  • What dimensions are typically assessed in a Cognitive Ability Test?

  • Strength and stamina
  • Finger dexterity and manual dexterity
  • Oral and written comprehension, oral and written expression (correct)
  • Vision and color discrimination
  • Which selection method considers an applicant's life, school, military, community, and work experience?

  • Experience Ratings
  • Personality Inventories
  • Graphology
  • Biodata (correct)
  • What does a Leaderless Group Discussion typically involve?

    <p>Problem-solving in small groups</p> Signup and view all the answers

    What does an Integrity Test aim to determine about an applicant?

    <p>The probability of stealing</p> Signup and view all the answers

    Which type of inventory asks individuals to indicate preferences for activities like bargaining and electrical wiring?

    <p>Interest Inventory</p> Signup and view all the answers

    What does the term 'leniency' refer to in the context of references and letters of recommendation?

    <p>Letters of recommendation often contain exaggerated information.</p> Signup and view all the answers

    What is the main issue highlighted under 'extraneous factors' concerning references?

    <p>References are often biased based on the applicant's likability.</p> Signup and view all the answers

    In the context of 'negligent hiring', what situation does it describe?

    <p>An organization hires an applicant who later engages in criminal activities due to lack of background checks.</p> Signup and view all the answers

    What is the key guideline that reference providers should follow according to the text?

    <p>Disclose your relationship with the applicant clearly.</p> Signup and view all the answers

    Which factor leads to a lack of reliability in references for a job applicant?

    <p>Disagreement between two people providing references for the same person.</p> Signup and view all the answers

    What does 'applicant knowledge' aim to assess?

    <p>How much an applicant knows about the job they are applying for.</p> Signup and view all the answers

    Study Notes

    Predicting Performance

    • Predicting performance can be done using various methods, including applicant ability, applicant skill, prior experience, and personality, interest, and character.

    Applicant Ability

    • Cognitive ability tests assess dimensions such as oral and written comprehension, oral and written expression, numerical facility, originality, memorization, and reasoning.
    • Perceptual ability tests consist of vision, color discrimination, depth perception, glare sensitivity, speech, and hearing.
    • Psychomotor ability tests measure finger dexterity, manual dexterity, control precision, multi-limb coordination, response control, reaction time, arm-hand steadiness, wrist-finger speed, and speed of limb movement.
    • Physical ability tests are used for jobs that require physical strength and stamina.

    Applicant Skill

    • Applicant skill measures if the applicant already has a job-related skill.
    • Work samples involve performing actual job-related tasks.
    • Assessment centers use multiple assessments to evaluate applicants.
    • Development and component in basket technique simulates daily information that appears on a manager's or employee's desk.
    • Simulation exercises enable assessors to see an applicant "in action."
    • Work samples are used when a simulation does not involve a situational exercise.

    Leaderless Group Discussions

    • Leaderless group discussions involve exercises where applicants meet in small groups and are given a job-related problem to solve or a job-related issue to discuss.

    Business Games

    • Business games are exercises that allow applicants to demonstrate attributes such as creativity, decision-making, and ability to work with others.

    Predicting Performance using Prior Experience

    • Prior experience is typically measured in one of four ways: experience, biodata, reference checks, and interviews.
    • Experience ratings predict future performance based on past experience.
    • Biodata considers an applicant's life, school, military, community, and work experience.

    Reference Checks

    • Reference checks are the process of confirming the accuracy of information provided by an applicant.
    • Reference is an expression of an opinion.
    • Letter of recommendation is a letter expressing an opinion regarding an applicant's qualifications.
    • Resume fraud is lying on one's resume.
    • Negligent hiring is when an organization hires an applicant without checking their references and background, and they later commit a crime.
    • Negligent reference is when a former employee does not provide relevant information.

    Problems with References and Letters of Recommendation

    • Leniency: most letters of recommendations are positive.
    • Knowledge of the applicant: the person writing the letter often does not know the applicant well.
    • Reliability: lack of agreement between two people who provide references for the same person.
    • Extrinsic factors: letters written by references who like applicants are longer than those written by references who do not.

    Ethical Guidelines for Reference Providers

    • Explicitly state your relationship with the applicant.
    • Be honest in your reference.
    • Let the applicant see your reference before sending it.

    Predicting Performance using Applicant's Knowledge and Skill

    • Applicant knowledge is designed to measure how much a person knows about the job.
    • Applicant ability is used primarily for occupations in which applicants are not expected to know how to perform the job at the time of hire.

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    Test your knowledge on reference checks, letters of recommendation, resume fraud, negligent hiring, and negligent references in the employee selection process.

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