Chapter 4: Information System and Systems Analysis Quiz

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24 Questions

What is the purpose of software?

To convert data into information

What does the term 'hardware' refer to?

The equipment processing the data to create information

What are the characteristics of data?

Accurate, timely, and specific

What does MIS stand for?

Management Information System

What does a Decision Support System (DSS) enable managers to do?

Analyze data for day-to-day decision-making purposes

How are MIS different from DSS?

MIS summarizes details from databases while DSS enables managers to analyze data for decision-making purposes

What is an Executive Support System used for?

Assisting top-level management in long-range planning

What is the purpose of a Transaction Processing System (TPS)?

To record day-to-day transactions in a database

What is the role of information systems managers?

Managing the work of programmers, computer specialists, and other computer professionals

What is the goal of systems maintenance?

To perform a systems audit and periodic evaluation

What is the purpose of prototyping and rapid applications development (RAD)?

To build a model and incorporate new technologies

What are the characteristics of knowledge work systems (KWSs)?

Use specialized systems like CAD/CAM

What is the primary function of office automation systems (OASs)?

Supporting data workers

What are the common functions of most organizations?

Planning, organizing, leading, controlling, decision making

What are the qualifications required for a systems analyst?

Bachelor’s degree in Computer Science or Information Systems and technical experience

When might organizations use prototyping and rapid applications development (RAD)?

During the preliminary investigation phase of the systems life cycle

What are the parts of an information system?

People, procedures, hardware, and software

Which system is used to keep records of events in organizations?

Transaction processing system

Who are involved in information systems in just about every way?

All of the above

What is the main purpose of personal computers in information systems?

To make people more productive

Which system is used to distinguish between data workers and knowledge workers?

Decision support system

What do competent end users need to understand about information systems?

How the information flows as it moves through an organization

What are the rules or guidelines for people to follow when using software, hardware, and data?

Procedures

What do computers work together to provide in an organization?

Information essential to running an organization

Study Notes

Information Systems

  • The purpose of software is to automate tasks, process data, and provide useful information to users.

Hardware and Data

  • The term 'hardware' refers to the physical components of a computer system, such as the central processing unit, memory, and input/output devices.
  • Data has four main characteristics: accuracy, completeness, consistency, and timeliness.

Management Information Systems (MIS)

  • MIS stands for Management Information Systems, which provide routine, timely, and relevant information to managers to support operational and tactical decision-making.

Decision Support Systems (DSS)

  • A Decision Support System (DSS) enables managers to analyze and evaluate different scenarios, create models, and make predictions to support strategic decision-making.

Difference between MIS and DSS

  • MIS are used for operational and tactical decision-making, while DSS are used for strategic decision-making.

Executive Support Systems (ESS)

  • An Executive Support System (ESS) is used by top-level executives to provide strategic information and support high-level decision-making.

Transaction Processing Systems (TPS)

  • The purpose of a Transaction Processing System (TPS) is to process and record daily transactions, such as sales, purchases, and payments.

Information Systems Managers

  • The role of information systems managers is to oversee the development, implementation, and maintenance of information systems.

Systems Maintenance

  • The goal of systems maintenance is to ensure that information systems continue to meet changing business needs and are reliable, efficient, and effective.

Prototyping and Rapid Applications Development (RAD)

  • Prototyping and RAD are used to quickly develop and test software applications, and to reduce development time and costs.
  • Organizations use prototyping and RAD when they need to develop applications quickly, or when requirements are unclear or changing rapidly.

Knowledge Work Systems (KWSs)

  • Knowledge Work Systems (KWSs) are designed to support knowledge workers, such as engineers, scientists, and consultants, who require specialized systems to perform complex tasks.

Office Automation Systems (OASs)

  • The primary function of Office Automation Systems (OASs) is to automate office tasks, such as word processing, email, and scheduling.

Common Functions of Organizations

  • The common functions of most organizations include sales, marketing, finance, human resources, and operations.

Qualifications for Systems Analysts

  • Systems analysts require strong technical, analytical, and communication skills to design and implement information systems.

Information Systems Elements

  • The parts of an information system include hardware, software, data, networks, and people.

Transaction Log Systems

  • A transaction log system is used to keep records of events in organizations, such as sales, purchases, and payments.

Users of Information Systems

  • Employees, managers, and customers are involved in information systems in just about every way.

Personal Computers

  • The main purpose of personal computers in information systems is to provide users with a flexible and customizable tool for processing and analyzing data.

Data Workers and Knowledge Workers

  • Data workers and knowledge workers can be distinguished by the type of tasks they perform, with data workers performing routine tasks and knowledge workers performing complex, non-routine tasks.

End User Understanding

  • Competent end users need to understand the capabilities and limitations of information systems, as well as the rules or guidelines for using software, hardware, and data.

Security and Ethics

  • The rules or guidelines for people to follow when using software, hardware, and data include security policies, data protection regulations, and ethical standards.

Computer Networks

  • Computers work together to provide communication, collaboration, and information sharing in an organization.

Test your knowledge of information systems, organizational functions, management levels, and computer-based information systems as per the learning objectives of Chapter 4. This quiz covers topics such as the parts of an information system, functional view of an organization, management levels, and computer-based information systems.

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