Channel Strategy and Logistics Management Quiz

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Why is it important to have the channel strategy formulated before considering logistics management?

To focus on resolving channel conflicts

To facilitate building strategic relationships among channel members (correct)

To streamline order processing and inventory management

To ensure efficient transportation and storage processes

What term captures the importance of building strategic relationships among channel members to enhance the logistical process?

Channel conflicts

Distribution management

Marketing mix

Supply chain management (correct)

In the context of STIHL's case, what was one factor that needed to be sorted out regarding the channel relationship?

Resolving payment procedures (correct)

Selecting the best storage facilities

Determining transportation routes

Training sales personnel in product design

What is an example of a task related to channel strategy mentioned in the text with regards to dealers?

Identifying and selecting appropriate dealers Signup and view all the answers

Why is continued contact between STIHL and its independent dealers necessary according to the text?

To ensure effective implementation of the channel strategy Signup and view all the answers

What stage should logistical management enter into, according to the text?

After channel strategy has been developed and implemented Signup and view all the answers

What is the relationship between negotiation effort and distribution objective referred to as?

Contactual efficiency Signup and view all the answers

In the context of Granada Guitar Company, what would be considered an input for achieving their distribution objective?

1,000 telephone calls Signup and view all the answers

What does the channel manager need to consider for optimal allocation of distribution tasks?

Specialization and division of labor principle Signup and view all the answers

What is the relationship between negotiation effort and the distribution objective in terms of contactual efficiency?

It is a balance between negotiation effort and output Signup and view all the answers

How does Granada Guitar Company plan to achieve its distribution objective of getting 500 music stores to carry its new line of electric guitars?

Through a combination of sales force efforts, telephone calls, and trade magazine ads Signup and view all the answers

Which concept is fundamental in deciding whether to use intermediaries in a distribution channel?

Contactual efficiency Signup and view all the answers

What does the term 'distribution objectives' refer to?

Management's goals related to reaching customers through marketing channels Signup and view all the answers

How did Dell Computer Corporation adjust its channel structure based on changing distribution objectives?

By including retailers to reach B2C customers Signup and view all the answers

What role does a channel manager play in a firm or organization?

Making decisions related to marketing channels Signup and view all the answers

How can changing distribution objectives impact a firm’s external contactual organization?

It can result in changes in how the firm interacts with external entities Signup and view all the answers

In the context of marketing channels, what does 'structure and management' refer to?

The organization and management of the channel activities Signup and view all the answers

Why is it important for firms to align their channel structure with their distribution objectives?

To improve customer reach and effectiveness Signup and view all the answers