Channel Strategy and Logistics Management Quiz

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Questions and Answers

Why is it important to have the channel strategy formulated before considering logistics management?

  • To focus on resolving channel conflicts
  • To facilitate building strategic relationships among channel members (correct)
  • To streamline order processing and inventory management
  • To ensure efficient transportation and storage processes

What term captures the importance of building strategic relationships among channel members to enhance the logistical process?

  • Channel conflicts
  • Distribution management
  • Marketing mix
  • Supply chain management (correct)

In the context of STIHL's case, what was one factor that needed to be sorted out regarding the channel relationship?

  • Resolving payment procedures (correct)
  • Selecting the best storage facilities
  • Determining transportation routes
  • Training sales personnel in product design

What is an example of a task related to channel strategy mentioned in the text with regards to dealers?

<p>Identifying and selecting appropriate dealers (C)</p> Signup and view all the answers

Why is continued contact between STIHL and its independent dealers necessary according to the text?

<p>To ensure effective implementation of the channel strategy (C)</p> Signup and view all the answers

What stage should logistical management enter into, according to the text?

<p>After channel strategy has been developed and implemented (C)</p> Signup and view all the answers

What is the relationship between negotiation effort and distribution objective referred to as?

<p>Contactual efficiency (C)</p> Signup and view all the answers

In the context of Granada Guitar Company, what would be considered an input for achieving their distribution objective?

<p>1,000 telephone calls (B)</p> Signup and view all the answers

What does the channel manager need to consider for optimal allocation of distribution tasks?

<p>Specialization and division of labor principle (C)</p> Signup and view all the answers

What is the relationship between negotiation effort and the distribution objective in terms of contactual efficiency?

<p>It is a balance between negotiation effort and output (B)</p> Signup and view all the answers

How does Granada Guitar Company plan to achieve its distribution objective of getting 500 music stores to carry its new line of electric guitars?

<p>Through a combination of sales force efforts, telephone calls, and trade magazine ads (D)</p> Signup and view all the answers

Which concept is fundamental in deciding whether to use intermediaries in a distribution channel?

<p>Contactual efficiency (C)</p> Signup and view all the answers

What does the term 'distribution objectives' refer to?

<p>Management's goals related to reaching customers through marketing channels (A)</p> Signup and view all the answers

How did Dell Computer Corporation adjust its channel structure based on changing distribution objectives?

<p>By including retailers to reach B2C customers (D)</p> Signup and view all the answers

What role does a channel manager play in a firm or organization?

<p>Making decisions related to marketing channels (B)</p> Signup and view all the answers

How can changing distribution objectives impact a firm’s external contactual organization?

<p>It can result in changes in how the firm interacts with external entities (C)</p> Signup and view all the answers

In the context of marketing channels, what does 'structure and management' refer to?

<p>The organization and management of the channel activities (C)</p> Signup and view all the answers

Why is it important for firms to align their channel structure with their distribution objectives?

<p>To improve customer reach and effectiveness (B)</p> Signup and view all the answers

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