Change Request Approval Process
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Questions and Answers

What action must approvers take to finalize a change request?

  • Log into their pending approvals and set the status to pending
  • Send an email to the requestor with their decision
  • Log into their pending approvals and change the status to one of the predefined statuses (correct)
  • Log out and report the change request

    • Which of the following statuses can an approver change a pending request to?

  • Confirmed, Denied, Failed
  • Approved, Rejected, Failed (correct)
  • Approved, Under Review, Escalated
  • Accepted, Declined, Pending

    • If an approver decides against the change request, which option should they select?

  • Rejected (correct)
  • Approved
  • Failed
  • Pending

    • What must happen before an approver can modify the status of a change request?

    <p>The approver must log into their pending approvals</p> Signup and view all the answers

    If a change request is marked as 'Failed', what does that signify?

    <p>The request could not be processed</p> Signup and view all the answers

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