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Questions and Answers
What action must approvers take to finalize a change request?
What action must approvers take to finalize a change request?
- Log into their pending approvals and set the status to pending
- Send an email to the requestor with their decision
- Log into their pending approvals and change the status to one of the predefined statuses (correct)
- Log out and report the change request
Which of the following statuses can an approver change a pending request to?
Which of the following statuses can an approver change a pending request to?
- Confirmed, Denied, Failed
- Approved, Rejected, Failed (correct)
- Approved, Under Review, Escalated
- Accepted, Declined, Pending
If an approver decides against the change request, which option should they select?
If an approver decides against the change request, which option should they select?
- Rejected (correct)
- Approved
- Failed
- Pending
What must happen before an approver can modify the status of a change request?
What must happen before an approver can modify the status of a change request?
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If a change request is marked as 'Failed', what does that signify?
If a change request is marked as 'Failed', what does that signify?
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