CBT Center Exam Management

Exam Management

• Before you can administer exams at a CBT center, downloading the candidates' passport photographs for identity verification is required.

Downloading Candidate Passport Photographs

• Launch a browser.
• Enter localhost/admin into the browser's URL and press Enter.
• Select the network being used (MTN, Airtel, or Others).
• Download the passports.
• A "Passport download success" message confirms the download.
• Only do the action once, unless instructed otherwise by headquarters.

Authentication and Exam Download

• Exams can only be downloaded for the current day.
• Type localhost/admin into the browser.
• Enter the Center ID and Password.
• Select the appropriate network
• Select "Download Exam(s)".
• Authentication and exam downloading must be performed daily.

Logging In

• Launch the Mozilla Firefox browser on the computer.
• Navigate to the URL localhost/admin
• Enter the Center ID and Password for login purposes.
• Passwords must be kept private .
• A dashboard will appear if login is successful.

Malpractice and Reschedule Code Notifications

• Dashboard checks are performed each time the technician visits the dashboard to see if Malpractice and Reschedule Codes have been downloaded.
• A modal prompt will appear if codes are missing.
• The modal has the options "Download Now" or "Skip for Now".
• The admin is prompted to choose a network option if download now is selected (e.g., Airtel, MTN, or Other).
• The codes are present on the server after a successful download and the modal will no longer appear.
• If the "Skip for Now" option is chosen, the modal simply closes but appears again the next time the admin visits the dashboard.

Dashboard Overview

• Displays a brief history of the exams on the server.
• Shows the count of downloaded exams.
• It also the count of exams taken
• Displays the count of uploaded exams.
• Access downloaded exam details by clicking any of the three options.

Deleting Wrong Downloads

• Use the bin icon next to the "Activate" button to delete duplicate downloads.

Updating the Codes

• Updates should be done once for the full exam period to update codes for malpractice, issues, and rescheduling.

Activating an Exam

• An exam cant be started until it is activated, even after being downloaded to a delivery.
• Select "Activate Exam" on the side menu after pushing the BVM (if required).
• Exams for the day are listed by name and session of the exam
• Select "Activate".
• A success message confirms activation.
• Activate the exams only when candidates has completed biometric verification

Starting an Exam

• Start the exam manually when candidates are ready.
• The start exam link is at the top of the admin dashboard.
• Enter the confirmation code to start the exam.
• The center and candidates must be ready before starting.
• No new candidates can log in after one hour from the start time due to a countdown.

Managing an Active Exam

• The displayed information on the manage active exam page includes:

  • Exam Name
  • Exam Session
  • Total Started
  • Total Submitted

• The page allows the technician to:

  • Allows for candidate re-login for specific or all candidates, even releasing IP addresses as required.
  • Search for a candidate
  • View info on a candidate
  • Report issues
  • Reschedule the exam
  • End the exam (only after the exam has finished)

Allow Zero Thin Client

• Strictly for active zero thin client centers.

Allowing Re-login for a Candidate

• Re-login is required if a candidate loses connection or experiences issues before completion.
• Enter the candidate's Registration Number in the provided field.
• Select the candidate's name to manage actions.
• Selecting "Allow Re-login" allows the candidate to re-enter the exam.
• A candidate must have started the exam to be re-logged in.

Allowing Re-login for All Candidates

• Re-login may be needed if the session has network issues.
• Select "Allow All Re-login".

Releasing IP Address for a Candidate

• Enables a candidate to re-login on a different computer which may be needed if the current workstation has malfunction.
• Enter the candidate's Registration Number in the provided field.
• Select the candidate's name in blue.
• Click "Release IP Address".
• Candidates must be allowed to re-login before IP can be released

Releasing IP for All Candidates

• Used when network issues or a power outage requires candidates to change exam halls.
• Click "Release All IPS".

Reporting Exam Malpractice

• Allows the reporting of candidates involved in exam malpractice.
• Search for and select the candidate.
• Select "Add Malpractice" and choose the violation from the drop-down.
• Click "Save".

Rescheduling a Candidate

• Allows for candidates to be rescheduled.
• Follow the same process as adding exam malpractice.
• Select "Reschedule this candidate"
• Click "Save".

Rescheduling an Exam

• Needed when there are any important reasons why an exam session needs to be rescheduled.
• Select "Reschedule Exam".
• Choose a category for rescheduling.
• Select if malpractice occurred.
• Select "Reschedule Session".

Looking Up a Candidate

• Quickly find the status or details of a particular candidate.
• Enter the candidate's Registration Number.
• In a table, the following exam details will be displayed.
  • Name
  • Registration Number
  • Status
  • Start Time
  • End Time
  • Computer IP Address

Monitoring an Active Exam

• Exam technicians can see what is going on and displays the following details:
  • Exam Name
  • Session
  • Exam Timer
  • BVM Verified
  • Active Systems
  • Monitoring Server
  • Total Started
  • Total Submitted
  • Candidate search (searchable)
• Sortable table lists scheduled candidates, including:
  • Name
  • Registration Number
  • Status
  • Start Time
  • End Time
  • Current Time
  • Computer IP Address
  • Responses Count
  • Connection to the Server
  • BVM Verification

Ending an Exam

• Click "End Exam" at the top-right of the Manage Active Exam page.
• A confirmation box will appear
• Three session rating alert box will appear, with the following meanings/colors:
  • GREEN: Good session (80%+ answered 85%+ questions)
  • AMBER: Fair session (50-79% answered 85%+ questions)
  • RED: Bad session (below 50% answered 85%+ questions)
• Select what action to take to end the exam;
  • End Exam
• Continue Exam
• The second session will be able to start after the current one has ended.
• The End Exam button should only be clicked when the exam has ended. Use the End Exam button only when you are doubly sure that it is time to end the exam.

Rescheduling Candidates Who Have Not Started

• A modal appears when clicking "End Exam" if any candidates were marked present but didn't start.
• The modal will say that those who haven't started need to be rescheduled.
• Select "Reschedule"
• A drop down will appear to select a reason
• When the technician clicks Reschedule button for a candidate, another window with a dropdown listing rescheduling reasons appears
• The candidate is rescheduled upon selecting "Save".
• The exam officially ends once the modal has closed.

Uploading an Exam

• Select "UPLOAD EXAM", upon completion,
• Ensure connection to the MiFi.
• The technician should navigate to:
  • Manage Active Exam page
  • Select the "Upload Exam" button.
• It is advisable that exams are to be uploaded to the same network (MTN,Airtel or Cloud) from which they were downloaded.

Viewing Downloaded Exams

• Use this page to view downloaded exams, with their status displayed as;

  • taken
  • not taken
  • in process
  • uploaded.

• Exams on the side menu, to view downloaded exams.

• The following criteria will appear:

  • Exam Name
  • Exam Session
  • Date -UTME EXAM TYPE
  • BVM Required
  • Number of candidates

Sending Center Issues

• Use the "Center Issue" link to communicate any issues.
• Select a session
• Select any issues
• Add details of the issues
• Click submit

Viewing Audit Logs

• Use the "Log" side-menu to display the logs of activities performed and their respective times and dates.

Important Note:

• No candidate can start the exam after 1 hour of the scheduled time.
• If there is a center issue, report it and reschedule the exam.
• The daily password will be shared on the technical account profile.

Upload Notification

• If unuploaded exams are on the system, a pop-up appears when downloading a new exam, alerting the TO to upload them.

Starting Exam

• The Technical Officer (TO) must enter the delivery server’s IP address into the client systems before starting any exam.