Podcast
Questions and Answers
What role did the individual initially serve in at Ulster University?
What role did the individual initially serve in at Ulster University?
- Volunteer Lead Coordinator (correct)
- Marketing Specialist
- Business Development Coordinator
- Mental Health Trainer
Which key skill did the individual emphasize as essential for their success?
Which key skill did the individual emphasize as essential for their success?
- Expertise in financial management
- Creativity in marketing strategies
- Strengths in communication and leadership (correct)
- Technical expertise in data analysis
What significant challenge did the individual face in their career journey?
What significant challenge did the individual face in their career journey?
- Balancing multiple high-stakes projects (correct)
- Organizing community events
- Developing marketing campaigns
- Managing a large volunteer team
What was one of the standout moments for the individual during their role at Gowling WLG?
What was one of the standout moments for the individual during their role at Gowling WLG?
How many workshops and events did the individual organize while at Mind Your Mood?
How many workshops and events did the individual organize while at Mind Your Mood?
What was the primary focus of the individual's work at Mind Your Mood?
What was the primary focus of the individual's work at Mind Your Mood?
What motivated the individual to return to the nonprofit sector?
What motivated the individual to return to the nonprofit sector?
What type of trainer was the individual certified as at Ulster University?
What type of trainer was the individual certified as at Ulster University?
What is one benefit of allowing volunteers autonomy in their work?
What is one benefit of allowing volunteers autonomy in their work?
Which strategy was implemented to address communication challenges during remote work?
Which strategy was implemented to address communication challenges during remote work?
How does recognition of volunteer contributions impact retention?
How does recognition of volunteer contributions impact retention?
What type of activities were organized to build a sense of community among volunteers?
What type of activities were organized to build a sense of community among volunteers?
What is a significant outcome of providing regular feedback to volunteers?
What is a significant outcome of providing regular feedback to volunteers?
What method was used to celebrate individual achievements of volunteers?
What method was used to celebrate individual achievements of volunteers?
Why is it important to foster a sense of purpose among volunteers?
Why is it important to foster a sense of purpose among volunteers?
What was a key approach to ensuring volunteers felt supported while working independently?
What was a key approach to ensuring volunteers felt supported while working independently?
What was a key achievement in creating initiatives with Mind Your Mood?
What was a key achievement in creating initiatives with Mind Your Mood?
Which of the following was NOT mentioned as a challenge faced in managing multiple high-stakes projects?
Which of the following was NOT mentioned as a challenge faced in managing multiple high-stakes projects?
In the context of volunteer recruitment, why is inclusivity and diversity emphasized?
In the context of volunteer recruitment, why is inclusivity and diversity emphasized?
What strategy was suggested to broaden outreach channels for volunteer recruitment?
What strategy was suggested to broaden outreach channels for volunteer recruitment?
Which of the following approaches was recommended to remove barriers for participation in volunteer opportunities?
Which of the following approaches was recommended to remove barriers for participation in volunteer opportunities?
What is a method to ensure that the recruitment process is accessible?
What is a method to ensure that the recruitment process is accessible?
How can an organization make use of neurodiversity in its volunteer recruitment?
How can an organization make use of neurodiversity in its volunteer recruitment?
What was a key aspect of business development at Gowling WLG?
What was a key aspect of business development at Gowling WLG?
What is one of the key strengths mentioned related to managing volunteers?
What is one of the key strengths mentioned related to managing volunteers?
Which method is suggested for tracking volunteer contributions and fundraising success?
Which method is suggested for tracking volunteer contributions and fundraising success?
What is a common challenge mentioned when managing responsibilities?
What is a common challenge mentioned when managing responsibilities?
Which of the following is NOT a focus area of Cats Protection?
Which of the following is NOT a focus area of Cats Protection?
How does the communication style mentioned help when managing a team?
How does the communication style mentioned help when managing a team?
What strategy is mentioned for ensuring collective success in team efforts?
What strategy is mentioned for ensuring collective success in team efforts?
What outcome is implied by Cats Protection's neutering programs?
What outcome is implied by Cats Protection's neutering programs?
What kind of connections does the individual enjoy making in their work?
What kind of connections does the individual enjoy making in their work?
What was the main goal when addressing the challenging behaviors of the long-time volunteer?
What was the main goal when addressing the challenging behaviors of the long-time volunteer?
What method did the manager use to understand the long-time volunteer's perspective?
What method did the manager use to understand the long-time volunteer's perspective?
What action was taken to help the long-time volunteer feel valued and involved?
What action was taken to help the long-time volunteer feel valued and involved?
How did the manager address the long-time volunteer's feelings of frustration regarding program changes?
How did the manager address the long-time volunteer's feelings of frustration regarding program changes?
What was the outcome of the strategies implemented by the manager?
What was the outcome of the strategies implemented by the manager?
What key lesson did the manager learn from this experience?
What key lesson did the manager learn from this experience?
What was an important aspect of the discussion with the long-time volunteer?
What was an important aspect of the discussion with the long-time volunteer?
What did the manager implement to encourage open communication among all volunteers?
What did the manager implement to encourage open communication among all volunteers?
What is one key aspect of managing volunteers effectively?
What is one key aspect of managing volunteers effectively?
Which of the following best describes community fundraising?
Which of the following best describes community fundraising?
How can volunteers be empowered in their roles?
How can volunteers be empowered in their roles?
What was an essential strategy used to motivate volunteers in the fundraising campaign?
What was an essential strategy used to motivate volunteers in the fundraising campaign?
What is a critical component of managing volunteers according to effective practices?
What is a critical component of managing volunteers according to effective practices?
Which of the following statements about the abseil fundraiser is incorrect?
Which of the following statements about the abseil fundraiser is incorrect?
What kind of treats were included in the Christmas boxes created for volunteers?
What kind of treats were included in the Christmas boxes created for volunteers?
What is an important reason for having weekly one-on-one catch-ups with volunteers?
What is an important reason for having weekly one-on-one catch-ups with volunteers?
Flashcards
Volunteer Lead Coordinator
Volunteer Lead Coordinator
Managed volunteers for mental health initiatives at Ulster University.
Mental Health Initiatives
Mental Health Initiatives
Activities focused on promoting and supporting mental health.
Business Development and Marketing Specialist
Business Development and Marketing Specialist
Led events, managed budgets, and supported business goals at Gowling WLG.
International Environmental Conference
International Environmental Conference
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High-profile events
High-profile events
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Prioritization and Delegation
Prioritization and Delegation
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Nonprofit Sector
Nonprofit Sector
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Community Impact
Community Impact
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Why inclusivity in volunteer recruitment?
Why inclusivity in volunteer recruitment?
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Reasonable adjustments
Reasonable adjustments
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Everyone is qualified
Everyone is qualified
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Neurodiversity in volunteering
Neurodiversity in volunteering
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Play to peoples strengths
Play to peoples strengths
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Broadening outreach channels
Broadening outreach channels
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Removing barriers to participation
Removing barriers to participation
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Flexible schedules
Flexible schedules
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Addressing Challenging Behaviors
Addressing Challenging Behaviors
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Empathy in Conflict Resolution
Empathy in Conflict Resolution
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Open-Ended Questions
Open-Ended Questions
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Acknowledge Contributions
Acknowledge Contributions
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Inclusive Environment
Inclusive Environment
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Team Morale
Team Morale
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Structured Feedback
Structured Feedback
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Action Plan
Action Plan
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Autonomy in Remote Work
Autonomy in Remote Work
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Regular Check-Ins
Regular Check-Ins
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Recognizing Volunteer Contributions
Recognizing Volunteer Contributions
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Motivation through Recognition
Motivation through Recognition
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Retention and Loyalty
Retention and Loyalty
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Building Community through Recognition
Building Community through Recognition
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Positive Culture through Recognition
Positive Culture through Recognition
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Valuing Volunteer Time
Valuing Volunteer Time
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Empowerment through Delegation
Empowerment through Delegation
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Clear Communication
Clear Communication
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Recognition and Appreciation
Recognition and Appreciation
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Flexibility and Support
Flexibility and Support
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Goal Setting
Goal Setting
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Track and Evaluate Volunteer Work
Track and Evaluate Volunteer Work
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Cats Protection's Mission
Cats Protection's Mission
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Trusting Relationship
Trusting Relationship
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Volunteer Empowerment
Volunteer Empowerment
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Volunteer Progression
Volunteer Progression
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Community Fundraising
Community Fundraising
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Motivation in Fundraising
Motivation in Fundraising
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Successful Campaign Elements
Successful Campaign Elements
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Importance of Communication
Importance of Communication
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Volunteer Roles & Responsibilities
Volunteer Roles & Responsibilities
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Study Notes
Career Journey
- Mix of creativity, strategic thinking, and deep commitment to supporting meaningful causes
- Started as Volunteer Lead Coordinator at Ulster University, managing over 200 student volunteers for mental health initiatives
- Developed training programs, organized workshops, and fostered a strong sense of community among volunteers
- Transitioned into business development and marketing at Gowling WLG
- Led high-profile events, managed sponsorships and budgets, supported senior stakeholders
- Organized a three-day international environmental conference
- Key strengths in communication, leadership, and organization
- Challenges include balancing multiple high-stakes projects simultaneously and learning prioritization and delegation
- Passionate about returning to nonprofit sector, especially a role supporting cats
- Career highlights:
- Recruited and managed over 200 student volunteers for mental health initiatives
- Organized 28 workshops and 23 events focused on mental health and wellbeing
- Delivered mental health training to 2000+ students and staff
Career Journey Highlights
- Mind Your Mood (Ulster University):
- Recruited and managed 200+ student volunteers
- Organized 28 workshops and 23 events
- Delivered mental health training (LAYM certified) to 2000+
- Re-branded campaigns & created a mascot
- Coordinated successful fundraising events
- Business Development & Marketing (Gowling WLG):
- Organized high-profile events (including an international environmental conference)
- Managed significant budgets ($500,000)
- Developed business strategies
Inclusivity & Diversity in Volunteer Recruitment
- Reasonable adjustments
- Recognizing diverse skills & qualifications in all applicants
- Playing to people's strengths
- Enriching organizations with varied perspectives and experiences
- Broadening outreach channels to underrepresented groups
- using inclusive language in materials
Challenging Behaviors
- Addressing inappropriate behaviors with a calm and empathetic approach
- Separating the person from the behavior and assessing the situation's impact
- Maintaining confidentiality and escalating concerns when necessary
- Creating a safe space for open communication and problem-solving
Managing Remote Volunteers
- Providing autonomy and flexibility
- Regular check-ins and open communication
- Acknowledging contributions and feelings of value
- Addressing communication challenges with weekly meetings, one-on-one calls, and team-building activities
- Recognition and appreciation
- Flexibility and support
Volunteer Recognition
- Engagement and motivation through recognition
- Building community and fostering loyalty
Community Fundraising
- Engaging local individuals, groups, and businesses
- Raising funds through events, campaigns, and collaborative efforts
- Awareness building and community engagement
- Inspiring action and commitment
Fundraising Target Achievement
- Specific approaches for achieving fundraising targets (e.g., sponsorships, social media campaigns, personalized pages)
Leadership Style
- Collaborative and supportive style to inspire and motivate volunteer teams
- Fostering valued, empowered, and motivated volunteers
- Clear communication, recognition, appreciation, and flexibility
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