Podcast
Questions and Answers
What defines a resident who is considered 'alert and oriented'?
What defines a resident who is considered 'alert and oriented'?
Which group of residents requires complete assistance and cannot understand their own needs?
Which group of residents requires complete assistance and cannot understand their own needs?
What is the primary goal for short term residents recovering from injuries?
What is the primary goal for short term residents recovering from injuries?
What do OBRA standards primarily focus on regarding resident rights?
What do OBRA standards primarily focus on regarding resident rights?
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What behavior is expected from staff during the survey process?
What behavior is expected from staff during the survey process?
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What is the role of an ombudsman in a care facility?
What is the role of an ombudsman in a care facility?
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Which of the following is a requirement of OBRA regarding nursing assistants?
Which of the following is a requirement of OBRA regarding nursing assistants?
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What does the term 'involuntary seclusion' refer to?
What does the term 'involuntary seclusion' refer to?
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What is required for a nursing assistant to maintain their registry status according to OBRA?
What is required for a nursing assistant to maintain their registry status according to OBRA?
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Which of the following accurately describes the 'representative' in a care context?
Which of the following accurately describes the 'representative' in a care context?
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Which nursing pattern is focused on the individual's total care?
Which nursing pattern is focused on the individual's total care?
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What is the main focus of functional nursing?
What is the main focus of functional nursing?
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Which program provides health insurance for people aged 65 and older?
Which program provides health insurance for people aged 65 and older?
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What type of care does a memory care unit provide?
What type of care does a memory care unit provide?
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Which additional service does Part B of Medicare cover?
Which additional service does Part B of Medicare cover?
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What is the purpose of the Health Insurance Marketplace?
What is the purpose of the Health Insurance Marketplace?
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Which care is typically not covered by health insurance?
Which care is typically not covered by health insurance?
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What is a characteristic of long-term care centers?
What is a characteristic of long-term care centers?
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What characterizes an acute illness?
What characterizes an acute illness?
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Which of the following accurately describes a chronic illness?
Which of the following accurately describes a chronic illness?
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What must an individual do if they have not worked for 24 months?
What must an individual do if they have not worked for 24 months?
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In which settings is a 'resident' typically found?
In which settings is a 'resident' typically found?
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Which of the following is NOT one of the five rights of delegation?
Which of the following is NOT one of the five rights of delegation?
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What is the primary responsibility when accepting a task?
What is the primary responsibility when accepting a task?
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Which tasks are included in personal care in assisted living residences (ALR)?
Which tasks are included in personal care in assisted living residences (ALR)?
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Which action is an example of battery?
Which action is an example of battery?
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What does the 'delegation process' entail?
What does the 'delegation process' entail?
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What is the role of a certified nursing assistant (CNA) in delegation?
What is the role of a certified nursing assistant (CNA) in delegation?
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What defines a boundary violation in a professional setting?
What defines a boundary violation in a professional setting?
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Who can a registered nurse (RN) delegate tasks to?
Who can a registered nurse (RN) delegate tasks to?
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What is categorized as an unintentional tort?
What is categorized as an unintentional tort?
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Which legal term describes the unlawful restraint of a person's freedom of movement?
Which legal term describes the unlawful restraint of a person's freedom of movement?
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What right does a healthcare worker have if they believe a task exceeds their qualifications?
What right does a healthcare worker have if they believe a task exceeds their qualifications?
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What steps should be followed in resolving a problem?
What steps should be followed in resolving a problem?
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Which of the following is NOT considered a courtesy in communication?
Which of the following is NOT considered a courtesy in communication?
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What is the proper way to resign from a job?
What is the proper way to resign from a job?
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What does choking indicate during an emergency?
What does choking indicate during an emergency?
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Which of the following best describes 'job safety'?
Which of the following best describes 'job safety'?
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Which identifiers should be used when identifying nursing center residents?
Which identifiers should be used when identifying nursing center residents?
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What is a common cause of burns that must be prevented?
What is a common cause of burns that must be prevented?
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Which of these correctly defines dementia?
Which of these correctly defines dementia?
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What characterizes a terminal illness?
What characterizes a terminal illness?
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Which of the following accurately reflects the delegation process in healthcare?
Which of the following accurately reflects the delegation process in healthcare?
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What is one responsibility that a certified nursing assistant (CNA) has when accepting a delegated task?
What is one responsibility that a certified nursing assistant (CNA) has when accepting a delegated task?
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Which type of care is typically provided in an assisted living residence (ALR)?
Which type of care is typically provided in an assisted living residence (ALR)?
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Who can a licensed practical nurse (LPN) delegate tasks to?
Who can a licensed practical nurse (LPN) delegate tasks to?
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Which item should be put on first when donning personal protective equipment (PPE)?
Which item should be put on first when donning personal protective equipment (PPE)?
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What is a common emotional response from patients when isolated due to infection control measures?
What is a common emotional response from patients when isolated due to infection control measures?
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What is the primary role of a 'reservoir' in the chain of infection?
What is the primary role of a 'reservoir' in the chain of infection?
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In applying PPE, which item is put on last?
In applying PPE, which item is put on last?
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Which of the following best describes the term 'susceptible host'?
Which of the following best describes the term 'susceptible host'?
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What is the correct order for removing PPE?
What is the correct order for removing PPE?
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Which of the following methods of transmission involves the spread of pathogens through the air?
Which of the following methods of transmission involves the spread of pathogens through the air?
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What is a common misconception about the role of a caregiver in infection control?
What is a common misconception about the role of a caregiver in infection control?
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What is the correct procedure for resigning from a job?
What is the correct procedure for resigning from a job?
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Which action is appropriate when dealing with personal matters at work?
Which action is appropriate when dealing with personal matters at work?
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Which of the following is classified as a form of workplace violence?
Which of the following is classified as a form of workplace violence?
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What is the primary method to identify nursing center residents?
What is the primary method to identify nursing center residents?
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What is the best way to prevent burns in a healthcare setting?
What is the best way to prevent burns in a healthcare setting?
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What is the first step in the RACE protocol for fire safety?
What is the first step in the RACE protocol for fire safety?
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Which statement is true regarding choking emergencies?
Which statement is true regarding choking emergencies?
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How should hazardous substances be handled in the workplace?
How should hazardous substances be handled in the workplace?
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In what situation are transmission-based precautions necessary?
In what situation are transmission-based precautions necessary?
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What is the main focus of standard precautions in healthcare?
What is the main focus of standard precautions in healthcare?
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Which statement correctly describes disinfection procedures?
Which statement correctly describes disinfection procedures?
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What must be done when using a sterilized piece of equipment?
What must be done when using a sterilized piece of equipment?
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Which term refers to the health care-associated infection developed from inadequate cleanliness?
Which term refers to the health care-associated infection developed from inadequate cleanliness?
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What identifies the yellow wristband in a healthcare setting?
What identifies the yellow wristband in a healthcare setting?
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What information is NOT typically included in a nursing assistant's record?
What information is NOT typically included in a nursing assistant's record?
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Which of the following accurately describes the concept of scope of practice?
Which of the following accurately describes the concept of scope of practice?
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Which of the following is NOT a type of elder abuse?
Which of the following is NOT a type of elder abuse?
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What is the primary responsibility of a nursing assistant when a task is accepted?
What is the primary responsibility of a nursing assistant when a task is accepted?
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What action is considered a boundary violation?
What action is considered a boundary violation?
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Which of the following acts is categorized as a tort?
Which of the following acts is categorized as a tort?
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Which statement accurately defines informed consent?
Which statement accurately defines informed consent?
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What constitutes abuse in a healthcare setting?
What constitutes abuse in a healthcare setting?
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Which of the following actions should a nursing assistant take if a task exceeds their qualifications?
Which of the following actions should a nursing assistant take if a task exceeds their qualifications?
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What does the right to refuse a task entail for a nursing assistant?
What does the right to refuse a task entail for a nursing assistant?
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Which of these is a key component of ethical behavior in a healthcare environment?
Which of these is a key component of ethical behavior in a healthcare environment?
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What type of abuse is characterized by the intentional use of force that results in injury?
What type of abuse is characterized by the intentional use of force that results in injury?
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Which of the following best describes the responsibility of a nurse with respect to consent?
Which of the following best describes the responsibility of a nurse with respect to consent?
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What is considered a primary factor in resolving workplace conflicts?
What is considered a primary factor in resolving workplace conflicts?
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Which of the following best describes the purpose of case management in nursing care?
Which of the following best describes the purpose of case management in nursing care?
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In a nursing center, which category of residents would require lifelong assistance due to disabilities from birth?
In a nursing center, which category of residents would require lifelong assistance due to disabilities from birth?
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What is a key feature of the Patient Protection and Affordable Care Act (ACA)?
What is a key feature of the Patient Protection and Affordable Care Act (ACA)?
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Which of the following roles is primarily responsible for advocating for the rights and needs of residents in care facilities?
Which of the following roles is primarily responsible for advocating for the rights and needs of residents in care facilities?
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What is true regarding the coverage provided by Medicare Part A?
What is true regarding the coverage provided by Medicare Part A?
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Which type of nursing pattern is characterized by a focus on specific tasks and jobs rather than overall patient care?
Which type of nursing pattern is characterized by a focus on specific tasks and jobs rather than overall patient care?
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What is the primary goal for residents receiving hospice care?
What is the primary goal for residents receiving hospice care?
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Which of the following rights ensures that a resident's movements are not restricted without proper medical justification?
Which of the following rights ensures that a resident's movements are not restricted without proper medical justification?
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In which situation would a resident typically require respite care?
In which situation would a resident typically require respite care?
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Which program offers health insurance to individuals and families purchasing it independently?
Which program offers health insurance to individuals and families purchasing it independently?
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What defines the role of a representative in a healthcare context?
What defines the role of a representative in a healthcare context?
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What is a primary responsibility of healthcare workers during the survey process?
What is a primary responsibility of healthcare workers during the survey process?
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Which aspect of care does the nursing care pattern of primary nursing focus on?
Which aspect of care does the nursing care pattern of primary nursing focus on?
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Which of the following best describes how Medicaid operates?
Which of the following best describes how Medicaid operates?
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Study Notes
Quiz 1
- Acute illness: rapid onset, short duration, expected recovery
- Chronic illness: no cure, preventable
- Terminal illness: illness where recovery is unlikely
- Functional nursing: focus on tasks and jobs
- Hospital patient: person receiving care in a hospital
- Long-term care resident: person residing in a long-term care center
- Assist living residence (ALR): provides housing, personal care, home-like setting; includes personal care (bathing, dressing, grooming), meals (cooking, eating), housekeeping, personal safety, and transportation
- Delegation: nurse directs nursing assistant to perform a task; requires nurse's knowledge and judgment; process includes assessment of needs, communication, guidance & assistance, and follow-up & feedback (remember ANCGAFF)
- Registered Nurse (RN): completed 2-4 year program, passed license test, delegates to LPN, CNA
- Licensed Practical Nurse (LPN): completed practical nursing program, passed license test, can delegate to CNA; used in California and Texas
- Licensed Vocational Nurse (LVN): used in California and Texas, can delegate to CNA
- Certified Nursing Assistant (CNA): passed nursing assistant training and competency evaluation program (NATCEP), performs tasks under supervision of a licensed nurse, cannot delegate
Nursing Team and Care Patterns
- Health team: includes many health care workers with skills and knowledge focusing on total person care (interdisciplinary team)
- Nursing team: RN, LPN/LVN, CNA; part of interdisciplinary team
- Nursing care patterns: depend on number of persons needing care, staff, and cost; include functional nursing, team nursing, primary nursing, case management, and patient-focused care. (remember FTPCP)
Long-Term Care Centers and Hospices
- Long-term care centers: patients usually recovering from illness or surgery, some need home care, others need care until able to go home, some need care until death
- Memory care unit: designed for people with Alzheimer's and dementia, unit is usually separate for safety
- Hospices: health care agency promoting comfort and quality life for the dying person and family (less than 6 months to live)
Paying for Healthcare
- Private insurance: bought by individuals and families
- Group insurance: bought by groups and organizations
- Medicare: federal program for those 65+ and younger with certain disabilities; Part A (hospital, SNF, hospice, and home care), Part B (doctor services, preventive care, ambulance services, medical supplies, mental health care, and some drugs) - voluntary, monthly premium
- Medicaid: jointly funded by federal and state, for low-income people
- Health insurance marketplace: service helps people shop for and enroll in affordable insurance (ACA/Affordable Care Act of 2010)
Resident Rights
- OBRA (Omnibus Budget Reconciliation Act of 1987): sets minimum standards for care quality in nursing centers
- Surveys: surveyors observe staff behavior and actions to ensure standards are met and promote quality of life, health, and safety
- Residents rights: to be treated with dignity and respect, exercise rights, be informed of rights and rules, access their records, refuse treatment, make advance directives, know their health status, manage personal and financial affairs, and have privacy rights
Competency Evaluation and Certification
- Competency evaluation: written and skills test (3 attempts after training)
- Nursing assistant registry: official record of completed NATCEP in each state
- Registry information: full name, identifying information, date NATCEP was passed, and information about findings of abuse, neglect, or dishonest use of property
- Certification: official recognition by a state that standards have been met; recertification required after 24 months without work
- Maintaining competence: nursing assistants require 12 hours of education every year. Those not working for 24 months need a new competency evaluation
Rules for Nursing Assistants
- Role of nursing assistant: assistant to nurse; reports observations and changes; performs only trained tasks, asks nurse for guidance if unsure; performs tasks within job description and state regulations
- Delegation rights: (Right person, Right task, Right circumstance, Right directions, Right supervision, and Right evaluation - remember TCPDCSE)
Role Limits
- Never give drugs: nurses provide medication/ state-approved programs may allow exceptions
- Never insert tubes or objects: exceptions exist for training procedures
- Never take oral or phone orders: have the doctor wait for a nurse (politely)
- Never diagnose or prescribe: nurses clarify information from the doctor; doctors and advanced practice nurses diagnose and prescribe
- Never supervise others: nurses are responsible for supervising; severe legal problems result if not followed
- Never ignore an order or request: politely explain limitations; cannot neglect the person's care
Safety Needs /Safety Measures
- Safety in health care: following center policy and care plan
- Patient identification: includes name, date of birth, ID number, room, and bed number
- Prevent burns: common causes include smoking, spilled hot liquids, electrical items, very hot water
- Poisoning: keep harmful substances away from containers, read labels carefully
- Choking: foreign body airway obstruction (FBAO); common cause is poorly chewed food
- Safety measures include wiping up spills, preventing unsafe situations (ex. a person sliding out of a wheelchair), offering help, following agency protocol, addressing electrical outlets or switches that don't work, water leaks, broken windows/doors/fixtures, odours or smells in patient areas, and more.
Other Important Terms
- Informed consent: process where the person receives information about a treatment or procedure and can decide whether to receive it or not
- Communication: different ways of giving consent: written, verbal, or implied; explained to the person; allowing person to refuse any procedure at any time
- Abuse: assault (attempting to touch without consent) or battery (touching without consent), boundary crossing, boundary violation (meets your needs, not the person's), defamation (false statement to a third person), libel (false statement in writing), slander (false statement verbally), false imprisonment (unlawful restraint of movement), ethics (knowing right vs wrong conduct), medical battery (giving treatment to someone who refused), malpractice (giving wrong care), unintentional torts, and intentional torts
- Criminal laws: acts violating rules like murder, rape, and robbery (harm was intended)
- Civil laws (family, relationships): concerned with relationships between people (tort); elder abuse (negligent act by a caregiver causing harm or risk of harm to an older adult) - types: physical, neglect, financial, emotional/psychological, sexual, and abandonment
- Workplace violence: actions towards persons at work, when on duty
- Cleaning procedures: including wiping spills, using paper towels, cleaning floors with a mop and disinfectant/ sanitizing agents
- Disinfection: methods of cleaning/ removing pathogenic substances (chemical disinfectants)
Professional Appearance
- Uniforms: must follow agency dress codes
- Jewelry: limited to simple, allowed jewelry
- Hair: simple style away from the face
- Nails: clean, short, and neatly shaped; no non-natural nails; light-colored polish is sometimes allowed
- Makeup: moderate in color and amount
- Fragrances: never allowed; perfumes, colognes, or aftershave are not permitted
Work Ethics
- Caring: showing concern for the person
- Cheerful: greeting others pleasantly
- Conscientious: following instructions carefully and protecting the person's property, belongings
- Considerate: respecting the person's feelings
- Cooperative: helping others willingly during busy times
- Courteous: being polite
- Dependable: arriving on time and completing tasks
- Empathy: put self in the other person's place
- Enthusiastic: being excited about the work performed
- Honest: accurately reporting care, observations, and errors
- Patient: coping calmly with problems or delays
- Respectful: treating others with dignity
Planning and Prioritization
- Planning work: deciding what to do and when; prioritizing most important tasks
- Meals and breaks: usually 30 minutes or 15 minutes, nurse should be on time when leaving or returning from breaks.
- Conflict resolution: dealing with problems or opposing ideas or conflicting interest to resolve and find solutions to problems.
Job Safety and Responsibility; Resigning
- Job safety: always prioritizing protection from harm, follow agency procedures, and know your capabilities and limitations
- Resigning from a job: providing 2 weeks’ of notice, explaining reasons behind leaving the job
- Personal matters: personal issues like making phone calls or visitors must be managed during breaktimes with no interference to training.
Other
- Chapter 5 key terms: gossip, stress, harassment (causes harm, trouble, and offense)
- Chapter 11 key terms: severe and life-threatening issues and states that have occurred such as coma, dementia, suffocation, elopement, paralysis, disaster, and others
- RACE (Rescue, Alarm, Contain, Extinguish) and PASS (Pull, Aim, Squeeze, Sweep).
Communication
- Informed consent: different ways of giving consent: written, verbal, or implied; explained to the person; allowing person to refuse any procedure at any time
- Other communication issues: (not allowed) (gossip, stress, and harassment)
Transmission-Based Precautions
- Contact: single room preferred or 3 ft separation
- Droplet: mask upon entry, other PPE as needed
- Airborne: special room (or transfer to agency with one), and respirator upon entry, other PPE as needed.
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Description
Test your knowledge on resident care standards, including OBRA regulations and the roles of staff and ombudsmen in care facilities. This quiz covers essential definitions and goals related to the care of residents, particularly those with varying levels of alertness and independence. Enhance your understanding of resident rights and the responsibilities of nursing assistants.