Canvas Club Rewards Program Overview

Questions and Answers

What is required for users to have full access to member benefits in the Rewards Program?

Users must be opted into email or text and enable push notifications. (correct)

Users need to have an active membership for over a month.

Users must refer a friend.

Users need to make a minimum number of purchases.

What incentive do new customers receive when they join the Rewards Program?

Free membership for life.

A discount on their first purchase.

A bonus points system for referrals.

30% off their second visit. (correct)

How long does it take for the penny preroll offer to appear in the app after opting in?

1 hour

Instantly

Up to 24 hours (correct)

3 days

What benefit do members receive regarding product drops?

Exclusive early access to all product drops. Signup and view all the answers

What is a requirement for enrolling in the Rewards Program?

Enrolling is 100% free. Signup and view all the answers

What is required for customers to have full access to the rewards program benefits?

Downloading the app and turning on push notifications Signup and view all the answers

What is the main incentive for customers to turn on push notifications?

To access app-only offers and earn a penny preroll Signup and view all the answers

What happens when customers reach different visit and point milestones?

Rewards will be automatically added to their account Signup and view all the answers

How many points do members earn for each dollar spent?

1 point per dollar Signup and view all the answers

What is the first step for customers to join the Canvas Club rewards program?

Scan the QR code in-store to download the app Signup and view all the answers

Study Notes

Canvas Club Rewards Program

New rewards program where customers earn points for every purchase at The Artist Tree.
Customers can earn 1 point for every dollar spent in-store or online, including at The Studio Lounge.

Launch Information

Program launches on June 6, accompanied by a marketing campaign.
Customers must download the app to participate and manage rewards.

Membership Requirements

Customers must opt in for either email or text notifications and enable push notifications in the app for full benefits.
Points and member benefits are visible in the app after fulfilling these requirements.

Joining Process

In-store:
- Scan QR codes to download the app on Google or Apple.
- Create an account and confirm opt-in for notifications.
- Push notifications must be enabled for point accrual.
Online:
- Access information and download the app via the Rewards Club landing page.
- Same requirements for points and benefits apply as in-store.

Reward Redemption

Rewards are automatically credited upon reaching various milestones.
Customers can view and redeem rewards through the app; some offers are only available online during checkout.

Incentives and Offers

A penny preroll for customers who turn on push notifications; could take up to 24 hours to appear and expires in 7 days.
New members receive a 30% discount on their second visit.

Additional Member Benefits

Priority access to new product drops and exclusive offers.
100% free enrollment into the program.

Description

Discover the exciting new Canvas Club rewards program launching on June 6. Customers can earn points on their purchases and redeem them for fantastic rewards through our app, which also keeps them updated on special offers and sales. Join today to start enjoying the benefits!