Podcast
Questions and Answers
What does the APIC model stand for in campaign planning?
What does the APIC model stand for in campaign planning?
Which of the following is NOT a component of a campaign plan?
Which of the following is NOT a component of a campaign plan?
What is the first step in the campaign planning cycle according to the content?
What is the first step in the campaign planning cycle according to the content?
Why is clear budgeting important in campaign planning?
Why is clear budgeting important in campaign planning?
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Which element is essential for evaluating a marketing campaign's success?
Which element is essential for evaluating a marketing campaign's success?
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Which goal is included in the planning framework known as GOST?
Which goal is included in the planning framework known as GOST?
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What is the main purpose of a situation analysis in a campaign plan?
What is the main purpose of a situation analysis in a campaign plan?
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What is the role of effective communication in a marketing campaign?
What is the role of effective communication in a marketing campaign?
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What is the primary focus of a Push Strategy in communication?
What is the primary focus of a Push Strategy in communication?
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Which of the following is NOT typically considered a communication tool for reaching the target audience?
Which of the following is NOT typically considered a communication tool for reaching the target audience?
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What major aspect does the Profile Strategy emphasize in communication?
What major aspect does the Profile Strategy emphasize in communication?
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In establishing your communications strategy, what should come before increasing visibility?
In establishing your communications strategy, what should come before increasing visibility?
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Which element is crucial for planning the timing of communication activities?
Which element is crucial for planning the timing of communication activities?
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What strategic objective should be clearly defined within a communication strategy?
What strategic objective should be clearly defined within a communication strategy?
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Which aspect is essential for the evaluation of a marketing campaign?
Which aspect is essential for the evaluation of a marketing campaign?
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What component is not part of the campaign tactics section of a communication plan?
What component is not part of the campaign tactics section of a communication plan?
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What does a SMART objective in marketing and communications include?
What does a SMART objective in marketing and communications include?
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Which component is NOT part of the communications strategy development using P.R.Smith's model?
Which component is NOT part of the communications strategy development using P.R.Smith's model?
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What is an essential first step in the marketing and communication objectives?
What is an essential first step in the marketing and communication objectives?
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Which factor can negatively affect the success of a marketing campaign?
Which factor can negatively affect the success of a marketing campaign?
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What is a potential consequence of not allowing enough time for a marketing campaign to run?
What is a potential consequence of not allowing enough time for a marketing campaign to run?
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In communications strategy, why is it important to consider partnerships?
In communications strategy, why is it important to consider partnerships?
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What should the sequence in a communications strategy development reflect?
What should the sequence in a communications strategy development reflect?
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What outcome may arise from creating the wrong message for your audience?
What outcome may arise from creating the wrong message for your audience?
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What is the primary purpose of the control/evaluation stage in marketing?
What is the primary purpose of the control/evaluation stage in marketing?
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In the SOSTAC® framework, what does the 'Objectives' component address?
In the SOSTAC® framework, what does the 'Objectives' component address?
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Which step is NOT part of the Marketing Communications Planning Framework (MCPF)?
Which step is NOT part of the Marketing Communications Planning Framework (MCPF)?
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What is a common reason for the failure of a marketing campaign mentioned?
What is a common reason for the failure of a marketing campaign mentioned?
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What type of analysis helps in understanding the customer's insights and competitor landscape?
What type of analysis helps in understanding the customer's insights and competitor landscape?
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What does the 'Tactics' phase in the SOSTAC® framework focus on?
What does the 'Tactics' phase in the SOSTAC® framework focus on?
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Which term describes the elements included in the marketing and promotional mix?
Which term describes the elements included in the marketing and promotional mix?
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What should marketers analyze to identify their company’s strengths and weaknesses?
What should marketers analyze to identify their company’s strengths and weaknesses?
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What factor affects the purchasing approaches of potential customers?
What factor affects the purchasing approaches of potential customers?
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Which situational factor impacts customer orders?
Which situational factor impacts customer orders?
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What aspect of buyers' personal characteristics is important to consider?
What aspect of buyers' personal characteristics is important to consider?
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What is a key purpose of a call to action in communication?
What is a key purpose of a call to action in communication?
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Which emotional element is critical in a communications message?
Which emotional element is critical in a communications message?
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What is NOT a role of the creative brief?
What is NOT a role of the creative brief?
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What should a brand's creative brief ensure among the creative team?
What should a brand's creative brief ensure among the creative team?
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What is the importance of differentiating an offer in a competitive market?
What is the importance of differentiating an offer in a competitive market?
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What is one primary advantage of using external agencies in campaigns?
What is one primary advantage of using external agencies in campaigns?
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Which of the following is a disadvantage of using external agencies?
Which of the following is a disadvantage of using external agencies?
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What is a crucial first step in selecting an external agency?
What is a crucial first step in selecting an external agency?
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What should a creative brief avoid to be effective?
What should a creative brief avoid to be effective?
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During the pitching process, what is vital for the agency to demonstrate?
During the pitching process, what is vital for the agency to demonstrate?
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What is a key consideration when determining how to pay an external agency?
What is a key consideration when determining how to pay an external agency?
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How does a long-term relationship with an external agency benefit both parties?
How does a long-term relationship with an external agency benefit both parties?
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Which of the following is NOT part of the selection criteria for external agencies?
Which of the following is NOT part of the selection criteria for external agencies?
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Study Notes
Campaign Planning - Task 1B
- The purpose of a marketing campaign is to communicate the value a business provides.
Campaign Plan Components
- A campaign plan includes:
- Creative brief
- Situation analysis
- Campaign objectives
- Communications strategy development
- Campaign messages
- Media plan and budget
- Campaign tactics
- Campaign scheduling and tracking
- Campaign evaluation
Planning Frameworks
- Any plan involves Goals, Objectives, Strategy, and Tactics (GOST).
- A common model is APIC: Analysis, Planning, Implementation, and Control.
A - Audit and Analysis
- The audit and analysis process generally quickly leads to initial business planning and objective/goal setting.
B - Planning
- Actual planning follows the audit and analysis.
- This stage produces the marketing plan.
- It includes audit and analysis results, objectives, strategies, and tactical plans aligned with the overall corporate mission.
C - Implementation Stage
- The implementation stage involves the marketing and promotional mix.
- It includes communications and delivery of activities derived from media plans.
D - Control/Evaluation
- Marketers evaluate overall performance in meeting objectives using metrics.
- Metrics include customer expectations, strengths, weaknesses, vulnerabilities, future opportunities, threats, and needed actions.
2-P.R. Smith's SOSTAC® framework
- SOSTAC stands for:
- Situation - current state
- Objectives - desired future state
- Strategy - how to achieve objectives
- Tactics - specific actions
- Action - implementation plan
- Control - evaluating results
3-Marketing Communications Planning Framework (MCPF)
- Eight key steps:
- Context analysis
- Communication objectives
- Marketing communication strategy
- Co-ordinated communications mix (tools, media, content)
- Resources (human and financial)
- Scheduling and implementation
- Evaluation and control
- Feedback
Situation Analysis
- For a situation analysis, consider:
- Market situation
- Industry situation
- Internal situation
Analysis Needed
- SWOT analysis
- PESTLE analysis
- Industrial analysis (5 forces)
- Customer insights
- Competitor analysis
- PLC (product life cycle) analysis
- BCG (portfolio analysis)
You End Up By
- Evaluate the performance of communication mix elements (what works well, what doesn't)
- Reflect on past unsuccessful campaigns: Why did they fail? How could they have been better?
YOU Is the Problem
- Common reasons for marketing campaign failure:
- Incorrectly defined persona
- Insufficient research
- Unrealistic success metrics
- Wrong message for the audience
- Incorrect timing of content delivery
- Insufficient campaign duration
- Noncompliance with regulatory or brand guidelines
2-Marketing and Communications Objectives
- Objectives outline what's wanted to be achieved.
- Objectives should be SMART: Specific, Measurable, Achievable, Relevant, Time-bound.
- Examples of marketing objectives: Increased brand awareness, brand/product repositioning, rebranding, sales, new product launch, crisis response.
3-Communications Strategy Development
- Develop a strategy to achieve chosen objectives via:
- Target markets: clear identification of markets
- Objectives: defining clear campaign objectives
- Positioning: understanding target market perception positioning
3-Communications Strategy Development (cont.)
- Additional strategy components:
- Partnerships
- Sequence of actions
- Integration of customer data and communications
- Tactical tools
- Level of engagement sought
The Communications Strategy (De Pelsmacker et al., 2010)
- Sequence for communications strategy development:
- Marketing/Advertising strategy
- Creative strategy (creative ideas, creative appeals)
- Media strategy (media types, time, frequency)
- Evaluation of alternatives
- Implementation
- Evaluation of campaign
Communication Strategy
- Target group + Vision + Brand Objectives = Strategy
What are 3Ps strategies?
- Push Strategy: Promoting the product to retailers/distributors to drive it through the distribution channel.
- Pull Strategy: Targeting end-customers directly to attract them to purchase the product via retailers/distributors.
- Profile Strategy: Satisfying stakeholder needs through communications.
Campaign Tactics
- Detailed plans for communication tools, including timing and duration.
- Tools include:
- Advertising
- Direct/digital marketing (email, social media, websites)
- Personal selling
- Public relations
- Sales promotion
Campaign Tactics (Components)
- Message
- Content
- Channel
- Schedule
- Budget
- Frequency
Campaign Evaluation
- Assessing campaign success against objectives.
- Key questions for evaluation:
- Were objectives met?
- Was the wrong market targeted?
- Were competitors a factor?
- Was positioning accurate?
- Was the audience appropriate?
- Was the intended audience reached?
1.2 Explain the role of the creative brief
- Determining SMART communication/campaign objectives
- Defining functional/directional elements:
- Sustainability, brief title, target market, objectives, target audience, and strategy
- Defining emotional/inspirational elements - Message, tone, style, call to action, budget, and timescale.
Creative Brief
- A concise document outlining campaign rationale, objectives, target markets, positioning, and messaging for the marketing team or external agency
- Includes:
- Brand differentiators
- Brand promise(s) to the customer
Creative Brief - Involved steps
- Deciding on a project name
- Background summary of project
- Establishing communications objectives
- Describing the target audience
- Assessing the competitive landscape
- Defining the key message
- Determining consumer benefits
- Establishing a campaign attitude
- Defining the distribution plan
- Sharing the creative brief with stakeholders
A-Functional/directional elements (Target Market)
- Identifying target market type (consumer, business, not-for-profit) and factors, such as
- Demographic factors: age, gender, income, occupation
- Lifestyle characteristics: motivation, culture, and values
- Activities, Interests, and Opinions (AIO): how consumers spend time, interests, and beliefs.
A-Functional/directional elements (cont.)
- B2C/B2B/Non-Profit product attributes:
- Product usage/attributes: usage rates, benefits sought, geographic location
- B2B: type of purchase (new, modified re-buy), degree of product standardization, significance of the purchase, degree of risk, loyalty to the supplier
B2B factors
- Demographic/Industry: products used, company size
- Geographic: target areas
- Operating variables: technology, user type, customer capabilities
Message Content
- Differentiating the offer from competitors
- Reminding people about a well-known product
- Informing about technical features
- Persuading the audience to take action
Call to Action
- Guiding the target audience on what to do after receiving the communication
- Sign up for a trial
- Contact the organization
- Visit a web intermediary
- Register for information updates
- Follow social media accounts
- Change behaviors
B-Emotional/Inspirational elements
- The emotional/inspirational message is as important as the functional/directional message.
- The message content tone can include serious, technical, light-hearted, or emotional.
- The message tone depends on the message topic, the target market, and the organization/product/service
The Role of the Creative Brief
- Outlining suitable creative messaging for the brand
- Detailing expectations (deliverables)
- Ensuring all parties understand the brand, vision, org/product
- Identifying the target audience
- Inspiring effective communications
- Projecting expected campaign results
1.3 Discuss the role of External Agencies in Campaigns
- Advantages of external agencies:
- Creativity
- Expertise
- Resource release
- Success
- Disadvantages of external agencies:
- Cost
- Conflicting visions
- Lack of experience
- Low priority (beyond due dates)
- Poor quality
How to Manage External Agencies
- Defining requirements
- Listing potential agencies
- Shortlisting potential agencies
- Sending the creative brief
- Conducting agency pitches
- Selecting an agency
Briefing Criteria for External Agencies
- A clear, concise, and comprehensive brief is crucial
- Avoid overwhelming detail in the brief
Pitching Criteria for External Agencies
- Agencies should impress and explain how they would meet the creative brief requirements.
- Ensure the agency understands the brief.
Remuneration Criteria for External Agencies
- Establish payment terms upfront - commission, fees, result-based payments.
Managing and Developing Agency Relationships
- Long-term agency relationships improve commitment to relationship success.
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Description
Test your knowledge on campaign planning concepts with this quiz! Explore key frameworks such as APIC, GOST, and Push Strategy, and understand the importance of budgeting and communication in marketing campaigns. Challenge yourself with questions that cover the essential elements of effective campaign planning.