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Business Writing: Sales Messages and Communication
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Business Writing: Sales Messages and Communication

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@PrizeHappiness

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Questions and Answers

What is the recommended strategy for writing a sales message with regards to highlighting the best feature?

  • Highlight the least important feature first to build up to the best one.
  • Avoid mentioning any features in the beginning to create suspense.
  • Start with your greatest benefit to make a strong first impression. (correct)
  • Mention all features at once to provide more information upfront.
  • What is the significance of promoting, informing, and persuading on one product or service at a time?

  • To discourage the audience from making a purchase.
  • To confuse the audience with too many options.
  • To make the selling process longer and more tedious.
  • To avoid overwhelming the audience with too much information at once. (correct)
  • Why is it important to know your audience when writing persuasive messages?

  • To include all possible features regardless of audience interest.
  • To make the message more confusing and complex.
  • To tailor the message to their preferences and needs. (correct)
  • To discourage any form of audience interaction.
  • How can starting a sales message with the best feature affect audience recall?

    <p>It can improve recall as audiences tend to remember information from the beginning and end of a message.</p> Signup and view all the answers

    What negative outcome is likely if a sales message confuses the audience with too much information?

    <p>Audience may become overwhelmed and say 'no' as a defensive response.</p> Signup and view all the answers

    How does focusing on one product/service at a time help in sales?

    <p>It helps in building understanding and encouraging a positive response from buyers.</p> Signup and view all the answers

    What is the main reason for avoiding overwhelming the audience with excessive information in a sales message?

    <p>To make the buying decision easier for the audience.</p> Signup and view all the answers

    In terms of creating a sales message, what does taking 'baby steps' mean?

    <p>Gradually introducing elements to promote, inform, and persuade effectively.</p> Signup and view all the answers

    What is the primary reason for starting a sales message with the greatest benefit?

    <p>To make a strong initial impact and capture attention.</p> Signup and view all the answers

    Why is it advised to avoid mentioning too many related products or services in a sales message?

    <p>To prevent confusion and keep the message simple for better understanding.</p> Signup and view all the answers

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