Questions and Answers
What should you consider before writing a business document?
The purpose and the audience
How does identifying the audience affect your writing?
It influences how and what you write
What does the purpose of the letter determine?
The tone, style, and structure of the letter
What is a general rule to follow when writing a business document?
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Why is revising easier than writing perfectly the first time?
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What should be included in the recipient’s contact information in a business letter?
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When should you use the salutation 'To whom it may concern' in a business letter?
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What is the formal salutation to use if you do not know the addressee's last name in a business letter?
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What should be included in 'Your Contact Information' in a business letter?
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When should you use the salutation 'Dear Mr./Ms./Dr. [Last Name]' in a business letter?
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