Business Writing
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Questions and Answers

What should you consider before writing a business document?

  • The structure and the outline
  • The grammar and the language
  • The tone and the style
  • The purpose and the audience (correct)

How does identifying the audience affect your writing?

  • It influences how and what you write (correct)
  • It determines the grammar and vocabulary used
  • It affects the visual layout of the letter
  • It impacts the length of the document

What does the purpose of the letter determine?

  • The formality and informality of the language
  • The tone, style, and structure of the letter (correct)
  • The grammar and punctuation used
  • The length and visual appeal of the letter

What is a general rule to follow when writing a business document?

<p>Keep your audience in mind (B)</p> Signup and view all the answers

Why is revising easier than writing perfectly the first time?

<p>It allows for improvements to be made after initial thoughts are organized (B)</p> Signup and view all the answers

What should be included in the recipient’s contact information in a business letter?

<p>Their Name, Their Title, Their Company (D)</p> Signup and view all the answers

When should you use the salutation 'To whom it may concern' in a business letter?

<p>If you’re unsure specifically whom you’re addressing (D)</p> Signup and view all the answers

What is the formal salutation to use if you do not know the addressee's last name in a business letter?

<p>Dear [First Name] (B)</p> Signup and view all the answers

What should be included in 'Your Contact Information' in a business letter?

<p>Your Name, Your Address, Your Phone Number (B)</p> Signup and view all the answers

When should you use the salutation 'Dear Mr./Ms./Dr. [Last Name]' in a business letter?

<p>If you know the addressee's last name (D)</p> Signup and view all the answers

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