Business Tools and Technologies in Hotel and Restaurant Settings

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Questions and Answers

Which business tool is responsible for accepting credit card payments in a hotel setting?

Credit Card machine

What operational requirement does a Modem and Telephone connectivity fulfill?

Computer

What is the function of hotel reservation software?

Accepts customer bookings

In the context of the text, what role does the Telephone Switch Board play?

Customer Service Signup and view all the answers

Which technology type is associated with Wireless connectivity and Mobile phones?

Digital Device Signup and view all the answers

What tool would likely be used for storing reservations information in a hotel?

Computer Signup and view all the answers

What is the primary purpose of Microsoft Word and Excel in the context of hotel operations?

Generating hotel guest arrival and departure lists Signup and view all the answers

Which of the following statements best describes the function of networking in a business environment?

Enabling communication between computers and other devices Signup and view all the answers

What is the role of accounting systems like QuickBooks in businesses?

Tracking and managing expenses and revenues Signup and view all the answers

Which technology is crucial for keeping accurate records of inventory in a business?

Inventory control systems Signup and view all the answers

What key function do Local Area Connections serve in a business setting?

Enabling communication between computers within an office Signup and view all the answers

Which software is commonly used by small businesses for managing expenses and revenues?

QuickBooks Signup and view all the answers

What is the main difference between business technology and a business tool?

Business technology assists in operational processes, while a business tool helps achieve organization objectives. Signup and view all the answers

Why is training to use business tools considered important?

To ensure tools are used properly and efficiently Signup and view all the answers

Which of the following is NOT listed as a common business tool in the text?

Computers Signup and view all the answers

In what way do keyboards, digital cameras, and dictation machines differ from notebooks, mobile telephones, and order taking handhelds in the context of business tools?

One group is typically used for inputting data, while the other group is used for outputting information. Signup and view all the answers

How are computers typically used in businesses according to the text?

For data storage and analysis in almost all types of businesses Signup and view all the answers

Which element is critical for selecting appropriate business tools and technologies?

Aligning the tools with the organization's productivity needs Signup and view all the answers

Study Notes

Business Technology

Microsoft and Apple are examples of businesses that allow companies to be more productive
Microsoft Word and Excel can be used to generate hotel guest arrival and departure lists faster and more conveniently
Spreadsheets eliminate manual computing or tabulation

Types of Business Technology

Software: allows computers to perform multiple functions
Networking: allows computers to communicate with other devices like printers or other computers within the office or a group using telephone lines
Accounting systems: software that allows businesses to manage their expenses and revenues (e.g. QuickBooks, SAP SE, Business One, Sage 300)
Inventory control system: keeps track of items, including how much is in stock, and updates the system when new inventory arrives or is sold