Business Strategy Quiz

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Questions and Answers

What is a core aspect of competitive strategy?

  • Reducing customer service quality
  • Minimizing brand recognition
  • Focusing solely on product development
  • Achieving competitive advantage (correct)

Which of the following contributes to a sustainable competitive advantage?

  • Lower marketing costs
  • Creating greater value than costs (correct)
  • Expanding customer service hours
  • Higher price than competitors

What is one way to achieve cost leadership through input costs?

  • Increasing marketing expenses
  • Using high-skilled labor exclusively
  • Implementing advanced technology for production
  • Outsourcing to developing countries (correct)

What type of cost advantage is achieved through economies of scale?

<p>Reduction of average costs over a specific period (B)</p> Signup and view all the answers

According to Porter, which of the following is NOT a fundamental means of achieving competitive advantage?

<p>Having a unique selling proposition (B)</p> Signup and view all the answers

What does a cost-leadership strategy primarily focus on?

<p>Becoming the lowest-cost organization (D)</p> Signup and view all the answers

How does experience contribute to cost leadership?

<p>By fostering cumulative experience that reduces unit costs (C)</p> Signup and view all the answers

What distinguishes a company with a differentiation strategy?

<p>It creates value that allows it to charge higher prices. (C)</p> Signup and view all the answers

What kind of efficiency can be designed in at the outset according to cost leadership strategies?

<p>Efficient product/process design (A)</p> Signup and view all the answers

What is a crucial requirement for a successful cost leadership strategy?

<p>Having the lowest cost structure relative to competitors (C)</p> Signup and view all the answers

What can happen to a business without a competitive advantage?

<p>It faces vulnerabilities to competitors with better offerings. (B)</p> Signup and view all the answers

What does Porter emphasize as a requirement alongside the lowest cost in cost leadership?

<p>Quality that meets market standards (B)</p> Signup and view all the answers

Which feature does NOT describe an organization striving for competitive advantage?

<p>Focusing solely on cost reduction (A)</p> Signup and view all the answers

What scope of customers can an organization choose to focus on, according to Porter?

<p>Narrow or broad customer segments (D)</p> Signup and view all the answers

Which of the following is not a type of efficiency gained from experience as mentioned in the content?

<p>Increased labor turnover (D)</p> Signup and view all the answers

Which method is suggested for organizations to reduce costs in customer interaction?

<p>Exclusively using cheap web-based methods (A)</p> Signup and view all the answers

What is the primary benefit of parity strategy for cost-leaders?

<p>Translating cost advantage into extra profit (A)</p> Signup and view all the answers

Which of the following best describes the proximity strategy for cost-leaders?

<p>Offering lower prices while still earning better profits (B)</p> Signup and view all the answers

What is a key characteristic of a differentiation strategy?

<p>Uniqueness along dimensions valued by customers (D)</p> Signup and view all the answers

In clothing retail, which of the following is an example of differentiation?

<p>Store size and fashion (D)</p> Signup and view all the answers

Which aspect is NOT typically considered in pursuing a differentiation strategy?

<p>Pricing uniformity (B)</p> Signup and view all the answers

What is a potential drawback of pursuing a differentiation strategy?

<p>Usually accompanied by higher costs (A)</p> Signup and view all the answers

Which of the following accurately defines market standards in the context of cost-leaders?

<p>Maintaining industry benchmarks for performance (C)</p> Signup and view all the answers

How does customer relationship play a role in differentiation strategy?

<p>It affects customer retention and loyalty (B)</p> Signup and view all the answers

What is a key characteristic of a focus strategy?

<p>Tailors products or services to a specific segment. (C)</p> Signup and view all the answers

Which of the following companies is an example of a cost focus strategy?

<p>Ryanair (B)</p> Signup and view all the answers

What is a differentiation focus strategy primarily concerned with?

<p>Gaining a price premium by targeting a niche market. (D)</p> Signup and view all the answers

Which of the following is NOT a key factor for successful focus strategies?

<p>Broad market appeal. (C)</p> Signup and view all the answers

What defines a hybrid strategy?

<p>Combining different generic strategies. (C)</p> Signup and view all the answers

How does a focus strategy achieve competitive advantage?

<p>By specializing in serving its target segments better than competitors. (D)</p> Signup and view all the answers

Which airline exemplifies both a differentiation strategy and a lowest-cost position?

<p>Singapore Airlines (D)</p> Signup and view all the answers

Which of the following is a potential condition for a hybrid strategy's success?

<p>Organisational separations between strategic business units. (D)</p> Signup and view all the answers

Flashcards

Competitive Advantage

The ability of a company, business unit or organization to create value for its customers that is greater than the costs of supplying them and superior to that of rivals.

Cost-Leadership Strategy

A strategic approach focused on achieving and maintaining a cost advantage compared to competitors.

Differentiation Strategy

A strategic approach that emphasizes creating unique and differentiated products or services that customers value and are willing to pay a premium for.

Scope

The range of customers that a business chooses to serve - can be broad or narrow.

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Focus Strategy

A strategic approach that focuses on serving a specific segment of the market with unique needs or preferences.

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Generic Competitive Strategies

These strategies are based on two main approaches: cost leadership (being the lowest-cost provider) and differentiation (offering unique value).

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Competitive Strategy

A company's plan for outperforming its competitors, including how it will compete on cost, product and service features, and branding.

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Lack of Competitive Advantage

A situation in which an organization doesn't have a competitive advantage and is vulnerable to rivals with better products or lower prices.

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Cost-Leader Parity

A cost-leader aims to minimize costs while offering products or services at the same price as competitors.

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Cost-Leader Proximity

A cost-leader offers slightly less desirable features or services but still earns a profit by charging a lower price due to lower production costs.

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Points of Differentiation

Product features, services, or overall attributes that set a company apart from its competitors.

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Customer Relationship Differentiation

Providing exceptional customer service, responsiveness, and building strong relationships with customers.

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Complements Differentiation

Offering unique product bundles, complementary services, or collaborations to enhance the overall customer experience.

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Marketing and Reputation Differentiation

Building a strong brand image, generating positive public relations, and creating a reputation for quality and innovation.

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Price Premium

A strategy that allows a business to charge a premium price for its products or services due to its unique offerings.

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Economies of Scale

The average cost of producing a good or service decreases as the volume of production increases.

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Experience Curve Effect

The process of gaining experience and becoming more efficient in production, ultimately reducing costs.

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Product/Process Design for Cost Leadership

The ability to design products or processes that are inherently cheaper to produce.

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Lowest Cost Requirement for Cost Leadership

The company's cost structure must be the lowest among all competitors.

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Market Standards Requirement for Cost Leadership

Cost leadership alone isn't enough. The product or service must meet the minimum acceptable standards of quality in the market.

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Outsourcing to Developing Countries

Outsourcing production to countries with lower labor costs to reduce overall production costs.

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Types of Experience Curve Efficiencies

The efficiencies gained through experience can be either from learning to do things more cheaply or from designing more efficient processes and equipment.

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Cost Focus Strategy

A focus strategy aiming to achieve cost leadership within a specific target segment, offering the lowest prices within that segment.

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Differentiation Focus Strategy

A focus strategy aiming to achieve differentiation within a specific target segment, offering unique products or services that cater to the specific needs of that segment.

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Hybrid Strategy

A company that utilizes a combination of different generic competitive strategies to achieve competitive advantage. It could involve cost leadership in some areas and differentiation in others.

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Cost Focus in Differentiator

A strategic approach that focuses on reducing costs and increasing efficiency in areas that are not directly related to the company's competitive advantage. It aims to maximize value while minimizing unnecessary costs.

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Focuser

A company that operates in a specific market segment, targeting their products or services towards the unique needs of that segment. It focuses on understanding and catering to the specific demands of that group.

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Organizational Separations

Separate units within a larger organization that each pursue different strategies, potentially including different cost structures and competitive advantages.

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Focus Strategy Advantage

A company that effectively serves its target segments and achieves competitive advantage by dedicating itself to meeting their needs better than competitors.

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Study Notes

Business Strategy

  • Business strategy is about choices concerning how a business positions itself against its competitors.
  • It involves decisions about products, industries, and markets to pursue.
  • Strategy methods include organic, acquisition or alliance approaches.

Introduction

  • Competitive strategy focuses on how a company achieves its competitive advantage in a specific domain.
  • It comprises costs, product/service features, and branding.
  • Competitive advantage means creating value for consumers that exceeds the costs of production and surpasses rivals' offerings.

Two Features of Competitive Advantage

  • To be competitive, an organization must guarantee consumers perceive sufficient value to justify purchasing the product or service over its competitors.
  • Organizations must be able to create more value for their customers than their competitors to maintain a competitive advantage.
  • In the absence of competitive advantage, strategies become vulnerable to rivals with superior products or lower prices.

Generic Competitive Strategies

  • Generic strategies are different methods to compete. Examples are cost leadership, differentiation, and focus.
  • Cost leadership aims at delivering the lowest possible cost to consumers.
  • Differentiation involves offering unique features or qualities to consumers.
  • Focus strategy targets a subset of consumers with specific needs.

Cost Leadership Strategy

  • The goal is to achieve lowest cost among competitors in a specific industry/domain.

  • Cost drivers include input costs, economies of scale, experience, and product/process design.

  • Input costs (e.g. outsourcing to developing countries) are a critical factor.

  • Economies of scale impact costs. Industries with high fixed costs can benefit from cost reductions.

  • Accumulated experience within an organization leads to reduced production costs.

  • Efficient designs/processes can minimize costs from the beginning.

  • Organizations can reduce costs by strategically acquiring components, using low-cost online interactions, or considering a product's lifecycle costs.

  • Key principles include maintaining the lowest cost position among competitors and ensuring that competitors with higher costs are vulnerable.

  • Cost-leadership strategies need not compromise the quality expected by consumers.

  • Cost leaders may opt for either parity with competitors or attempt to strategically match quality to remain competitive.

Differentiation Strategy

  • Differentiating a product/service involves creating uniqueness valued by consumers enough to warrant a price premium.

  • Relevant points of differentiation vary across and within markets.

  • Diverse differentiation dimensions exist, enabling companies to target distinct customer segments. Examples can include retail stores (location, size, fashion), automotive design (safety, style).

  • Differentiation approaches also consider customer relationships, customer service, marketing aspects, and product/service complements.

  • Organizations can focus efforts on product attributes, relationships with customers, marketing and reputation, or product complements to develop a differentiated strategy.

  • Higher prices often accompany differentiation strategies, but meticulous cost management is still crucial, especially in areas external to the unique elements.

Focus Strategy

  • Narrowing the target market, focusing on serving specific customer segments, is the key aspect.

  • Focus strategies can be further divided into two forms: cost focus and differentiation focus.

  • The cost focus version strives for reduced costs while serving a particular consumer group.

  • Differentiation focus helps to establish highly valued products/services for narrow segments.

  • These strategic approaches help focusers to develop highly valued products/services and gain market recognition and customer loyalty.

  • Success depends heavily on distinctly segmented needs, value chains, and viable economies.

Hybrid Strategy

  • Hybrid strategy incorporates multiple generic strategies.
  • Some companies initially adopt one strategy and later integrate others to improve their position against competitors
  • Companies may choose to incorporate one or more business strategies with different structures to better serve their needs.
  • Hybrid strategies can be employed in organizational or technological aspects, allowing flexibility in responding to competitive pressures.

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