Business Research Methods Chapter 7
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Questions and Answers

What is the primary purpose of qualitative research compared to quantitative research?

Qualitative research is exploratory, while quantitative research is descriptive and conclusive.

Identify the two main orientations of qualitative research discussed.

The two main orientations are phenomenology and ethnography.

What is the significance of participant observation in ethnographic research?

Participant observation allows researchers to immerse themselves in the culture they are studying, gaining deeper insights.

How do qualitative research tools differ in terms of sample size compared to quantitative research tools?

<p>Qualitative research typically uses smaller sample sizes, while quantitative research uses larger samples.</p> Signup and view all the answers

What does phenomenology aim to achieve in qualitative research?

<p>Phenomenology aims to describe, reflect upon, and interpret human experiences qualitatively.</p> Signup and view all the answers

Describe a limitation of using qualitative research tools.

<p>Qualitative research tools can be subjective and may lack the statistical validity found in quantitative research.</p> Signup and view all the answers

What type of data is primarily gathered through case studies in qualitative research?

<p>Case studies primarily gather documented histories or narratives about specific individuals, groups, or events.</p> Signup and view all the answers

What type of questioning characterizes qualitative research compared to quantitative research?

<p>Qualitative research utilizes a broad range of unstructured questioning, while quantitative research relies on structured questions.</p> Signup and view all the answers

What is the primary function of the free-association method?

<p>To elicit immediate word responses that reflect a person's thoughts.</p> Signup and view all the answers

In word association, what are some potential responses for the word 'GREEN'?

<p>Money, Lawn, Eggs and Ham.</p> Signup and view all the answers

How does the Thematic Apperception Test (T.A.T.) work?

<p>It presents ambiguous images for subjects to interpret, revealing their perceptions and feelings.</p> Signup and view all the answers

What is the primary purpose of a focus group in qualitative research?

<p>To explore a broad topic and generate discussion among participants.</p> Signup and view all the answers

How many participants are typically recommended for a focus group?

<p>6 to 10 participants.</p> Signup and view all the answers

What are the three main steps in qualitative data analysis?

<p>Data reduction, Data display, and Conclusion drawing and verification.</p> Signup and view all the answers

What is one benefit of using computer programs for qualitative data analysis?

<p>They assist in coding and segmenting data effectively.</p> Signup and view all the answers

What is the role of a moderator in a focus group?

<p>To facilitate discussion, develop rapport, and ensure everyone has a chance to speak.</p> Signup and view all the answers

What is one advantage of conducting focus groups online?

<p>They are fast and inexpensive, allowing for participation from diverse geographical areas.</p> Signup and view all the answers

How can memoing or annotation be useful during data analysis?

<p>It allows researchers to make side notes that provide context and meaning to their data.</p> Signup and view all the answers

What is data linking in qualitative analysis?

<p>It tracks relationships between different parts of the database, including transcripts and codes.</p> Signup and view all the answers

Identify a disadvantage of online focus groups.

<p>There is less group interaction and absence of nonverbal cues like facial expressions.</p> Signup and view all the answers

What does the sentence completion method aim to explore?

<p>It seeks to uncover underlying thoughts and feelings about specific prompts.</p> Signup and view all the answers

What does the term 'laddering' refer to in depth interviews?

<p>A technique to probe deeper by comparing brand differences at various levels.</p> Signup and view all the answers

What is the role of field notes in observation research?

<p>Field notes serve as descriptions capturing what happens in the field for analysis.</p> Signup and view all the answers

In what form can observation research occur, besides written notes?

<p>Observation can also take place visually through photographs or videos.</p> Signup and view all the answers

Flashcards

Qualitative vs. Quantitative Research

Qualitative research explores ideas and experiences, using small samples and subjective interpretation; quantitative research describes and concludes, using large samples and statistical analysis.

Qualitative Research Orientations

Different ways to study people's experiences and cultures, including phenomenology, ethnography, and case studies.

Phenomenology

A study of human experiences, focusing on how experiences shape behavior and actions.

Ethnography

Studying cultures by immersing oneself in them.

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Participant Observation

A research approach where the researcher actively engages in the culture being studied.

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Case Study

Detailed history of a person, group, or event.

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Exploratory Research

A type of research aimed at gathering insights and understanding rather than definitive results.

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Focus Group Interview

A discussion with a small group of people to gather insights/opinions about a topic or experience.

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Focus Groups

A moderated discussion with a small group of people to gather in-depth insights on a specific topic.

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Online Focus Groups

Focus groups conducted virtually, allowing for fast, inexpensive, and geographically diverse participation.

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Depth Interviews

One-on-one interviews with individuals to explore their experiences and perspectives on a topic in depth.

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Laddering

A technique used in depth interviews to understand the connections between product attributes, consumer benefits, and values.

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Field Notes

Detailed descriptions of observations and experiences gathered by researchers during participant observation.

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Observation in Research

Gathering information by observing and recording behavior, events, or phenomena in a natural setting.

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Types of Observation

Observational research can be conducted in person, through photographic records, or by analyzing existing visual data.

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Word Association

A technique where a subject is presented with a word and asked to provide the first word that comes to mind.

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Sentence Completion

A technique that involves presenting incomplete sentences and asking subjects to fill in the blanks with the first thought that comes to mind.

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Thematic Apperception Test (T.A.T.)

A projective test that uses ambiguous pictures to understand a subject's thoughts and feelings.

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Data Reduction

The process of focusing on the most important aspects of data for a particular analysis.

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Data Display

Presenting analyzed data visually through charts, diagrams, or matrices to identify patterns and relationships.

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Coding in Qualitative Data

Assigning labels or codes to key words or phrases within data to organize and categorize information.

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Memoing in Qualitative Data

Making notes and annotations related to specific parts of the data to help interpret its meaning.

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Data Linking in Qualitative Data

Connecting different parts of a database, such as transcripts, codes, and memos, to understand their relationships.

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Study Notes

Business Research Methods - Chapter 7: Qualitative Research Tools

  • Qualitative research differs from quantitative research in purpose (exploratory vs. descriptive/conclusive), sample size (small vs. large), questioning style (broad range vs. structured), and analysis (subjective interpretation vs. statistical).

  • Qualitative research orientations include: Phenomenology, Ethnography, and Case Studies.

Phenomenology

  • Phenomenology studies human experiences as inherently subjective and context-dependent.
  • Researchers focus on how individuals perceive their environment, objects, people, and situations.
  • Research involves respondents telling stories about experiences.

Ethnography

  • Ethnography examines cultures through methods that immerse the researcher within that culture.
  • Participant observation is a common approach, where researchers become part of the culture to gather data through observations.
  • Cultures can be broad (e.g., American culture) or narrow (e.g., specific subcultures).

Case Studies

  • Case studies document the history of individuals, groups, organizations, or events, often focusing on critical decisions or situations (e.g., introducing a new product, navigating a management crisis).

Qualitative Research Techniques

  • Focus Group Interviews:

    • Unstructured and free-flowing group discussions.
    • Begin with a broad topic, then narrow in on specific issues.
    • Typically 6-10 people with similar lifestyles/experiences.
  • Depth Interviews:

    • One-on-one interviews between researchers and respondents about business or social topics.
    • Laddering techniques (probing questions) help compare brand differences at various levels (attribute, benefit, value/motivation).
  • Observation:

    • Participant-observer approach to explore various issues.
    • Field notes document observed actions, behaviors, and interactions.
    • Visual observation methods might be utilized (photographic records, observing in workplace/homes).
  • Free-Association/Sentence Completion Methods:

    • Word association: Subjects respond with the first word that comes to mind for a given word.
    • Sentence completion: Subjects complete sentences related to a specific topic.
  • Thematic Apperception Test (TAT):

    • Subjects are presented with ambiguous pictures and asked to explain what is happening now and what might happen next.
  • Qualitative Data Analysis Process:

    • Data reduction: Select important aspects of data for emphasis.
    • Data display: Present data visually (diagrams, charts, matrices) to reveal patterns/relationships.
    • Conclusion drawing & verification: Interpret the meaning of data and assess its implications for the research question.
  • Qualitative Data Analysis Software:

    • Mention of software like NVivo, ATLAS.ti, CATPACII, Ethnograph, XSight, as tools for data reduction, linking, searching, display, and theory building.

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Description

Explore the key concepts of qualitative research tools as outlined in Chapter 7 of Business Research Methods. This chapter delves into different research orientations such as Phenomenology and Ethnography, highlighting their unique approaches and importance in understanding human experiences. Test your knowledge on how qualitative research differs from quantitative research and the methods used in these explorations.

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