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What is the recommended approach when documenting core processes?
What is the recommended approach when documenting core processes?
- Include all steps to create detailed documents
- Develop a high-level overview of each core process
- Document every possible step to ensure completeness
- Capture 20% of the steps that lead to 80% completion (correct)
Why is it important to define core processes at a high level first?
Why is it important to define core processes at a high level first?
- To provide an overview before detailing specifics (correct)
- To ensure all steps are captured
- To simplify the process documentation
- To save time
What is the primary purpose of organizing core processes into a manual or guide?
What is the primary purpose of organizing core processes into a manual or guide?
- To provide a comprehensive view of all processes (correct)
- To simplify the process documentation further
- To ensure no steps are missed
- To have a detailed guideline for each employee
Why is it not ideal to create overly lengthy process documents?
Why is it not ideal to create overly lengthy process documents?
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How many core processes do businesses typically have according to the EOS model?
How many core processes do businesses typically have according to the EOS model?
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Study Notes
- Process is one of the six key components in the EOS model, crucial for addressing issues caused by a lack of, unclear, or outdated processes in business.
- Businesses typically have 6 to 10 core processes, such as HR, marketing, sales, operations, customer service, and accounting processes.
- The recommended approach is to first define these core processes at a high level before delving into details.
- When documenting processes, it is suggested to follow a simplified 20/80 approach, focusing on capturing 20% of the steps that will lead to 80% completion to avoid creating overly lengthy documents.
- After documenting core processes in a concise format, the next step is to organize them into a manual or guide for the company, ensuring a big picture view of all processes before delving into specifics.
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