5 Questions
What is the recommended approach when documenting core processes?
Capture 20% of the steps that lead to 80% completion
Why is it important to define core processes at a high level first?
To provide an overview before detailing specifics
What is the primary purpose of organizing core processes into a manual or guide?
To provide a comprehensive view of all processes
Why is it not ideal to create overly lengthy process documents?
To avoid overwhelming and unnecessary details
How many core processes do businesses typically have according to the EOS model?
6 to 10
Study Notes
- Process is one of the six key components in the EOS model, crucial for addressing issues caused by a lack of, unclear, or outdated processes in business.
- Businesses typically have 6 to 10 core processes, such as HR, marketing, sales, operations, customer service, and accounting processes.
- The recommended approach is to first define these core processes at a high level before delving into details.
- When documenting processes, it is suggested to follow a simplified 20/80 approach, focusing on capturing 20% of the steps that will lead to 80% completion to avoid creating overly lengthy documents.
- After documenting core processes in a concise format, the next step is to organize them into a manual or guide for the company, ensuring a big picture view of all processes before delving into specifics.
Learn about the essential role of processes in businesses and how to define, document, and organize core processes effectively. Discover the key components of the EOS model and the importance of having clear and updated processes in various areas of a company.
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