Podcast
Questions and Answers
What is the recommended approach when documenting core processes?
What is the recommended approach when documenting core processes?
Why is it important to define core processes at a high level first?
Why is it important to define core processes at a high level first?
What is the primary purpose of organizing core processes into a manual or guide?
What is the primary purpose of organizing core processes into a manual or guide?
Why is it not ideal to create overly lengthy process documents?
Why is it not ideal to create overly lengthy process documents?
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How many core processes do businesses typically have according to the EOS model?
How many core processes do businesses typically have according to the EOS model?
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Study Notes
- Process is one of the six key components in the EOS model, crucial for addressing issues caused by a lack of, unclear, or outdated processes in business.
- Businesses typically have 6 to 10 core processes, such as HR, marketing, sales, operations, customer service, and accounting processes.
- The recommended approach is to first define these core processes at a high level before delving into details.
- When documenting processes, it is suggested to follow a simplified 20/80 approach, focusing on capturing 20% of the steps that will lead to 80% completion to avoid creating overly lengthy documents.
- After documenting core processes in a concise format, the next step is to organize them into a manual or guide for the company, ensuring a big picture view of all processes before delving into specifics.
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Description
Learn about the essential role of processes in businesses and how to define, document, and organize core processes effectively. Discover the key components of the EOS model and the importance of having clear and updated processes in various areas of a company.
