Business Processes and IT Quiz
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Questions and Answers

What type of information system serves operational managers and staff by performing daily routine transactions?

  • Transaction Processing Systems (TPS) (correct)
  • Business Intelligence (BI)
  • Management Information Systems (MIS)
  • Supply Chain Management (SCM)

Which type of information system provides reports and data from Transaction Processing Systems (TPS) to middle management?

  • Business Intelligence (BI)
  • Management Information Systems (MIS) (correct)
  • Decision Support Systems (DSS)
  • Enterprise Resource Planning (ERP)

What technology-driven process analyzes data and presents actionable information to help executives make informed decisions?

  • Supply Chain Management (SCM)
  • Business Intelligence (BI) (correct)
  • Management Information Systems (MIS)
  • Knowledge Management Systems (KMS)

Which system resolves problems of fragmented data, enables coordination of daily activities, efficient response to customer orders, and supports decision making by managers about daily operations and long-term planning?

<p>Enterprise Resource Planning (ERP) (D)</p> Signup and view all the answers

Which system supports the process for capturing and applying knowledge such as how to create and produce?

<p>Knowledge Management Systems (KMS) (A)</p> Signup and view all the answers

What is the main characteristic of enterprise applications?

<p>Linking enterprise systems (C)</p> Signup and view all the answers

In the context of social business, what is the primary objective of using social networking sites?

<p>Deepen interactions and expedite information sharing (B)</p> Signup and view all the answers

What distinguishes e-government from e-commerce?

<p>Delivery of information and services (C)</p> Signup and view all the answers

How do intranets differ from extranets?

<p>Facilitation of collaboration vs. internal networks (C)</p> Signup and view all the answers

What is the key function of enterprise-wide systems for managing documents?

<p>Linking enterprise systems (D)</p> Signup and view all the answers

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