Business Processes and IT Quiz
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Questions and Answers

What type of information system serves operational managers and staff by performing daily routine transactions?

  • Transaction Processing Systems (TPS) (correct)
  • Business Intelligence (BI)
  • Management Information Systems (MIS)
  • Supply Chain Management (SCM)
  • Which type of information system provides reports and data from Transaction Processing Systems (TPS) to middle management?

  • Business Intelligence (BI)
  • Management Information Systems (MIS) (correct)
  • Decision Support Systems (DSS)
  • Enterprise Resource Planning (ERP)
  • What technology-driven process analyzes data and presents actionable information to help executives make informed decisions?

  • Supply Chain Management (SCM)
  • Business Intelligence (BI) (correct)
  • Management Information Systems (MIS)
  • Knowledge Management Systems (KMS)
  • Which system resolves problems of fragmented data, enables coordination of daily activities, efficient response to customer orders, and supports decision making by managers about daily operations and long-term planning?

    <p>Enterprise Resource Planning (ERP)</p> Signup and view all the answers

    Which system supports the process for capturing and applying knowledge such as how to create and produce?

    <p>Knowledge Management Systems (KMS)</p> Signup and view all the answers

    What is the main characteristic of enterprise applications?

    <p>Linking enterprise systems</p> Signup and view all the answers

    In the context of social business, what is the primary objective of using social networking sites?

    <p>Deepen interactions and expedite information sharing</p> Signup and view all the answers

    What distinguishes e-government from e-commerce?

    <p>Delivery of information and services</p> Signup and view all the answers

    How do intranets differ from extranets?

    <p>Facilitation of collaboration vs. internal networks</p> Signup and view all the answers

    What is the key function of enterprise-wide systems for managing documents?

    <p>Linking enterprise systems</p> Signup and view all the answers

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