Business Processes and Software Quiz

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Questions and Answers

Why must the execution of a (good) Business Process be supported by an IS?

To eliminate the need for planning and coordination

To manage the flow of information necessary for its execution (correct)

To increase the complexity of the process

To reduce the need for decision-making

Why must an IS be implemented with a Business Software today?

To reduce the timeliness and accuracy of the processes

To increase the cost of successful experiences

To complicate the execution of business processes

To improve the execution efficiency and cost effectiveness (correct)

What is the basis for decisions, planning, coordination, controls, and evaluations in the execution of a Business Process?

The reduction in planning and coordination

The complexity of the process

The flow of information managed by the IS (correct)

The elimination of decision-making

In the context of an Extended ERP System, when might you need Additional Modules?

When a critical Business Process in a company differs from the one in the Extended ERP System Signup and view all the answers

What is the main consideration when deciding between modifying the Extended ERP System or the Business Processes of the company?

Efficiency and effectiveness of executing Business Processes Signup and view all the answers

What does an Extended ERP System implement in a standardized way?

All the Business Processes of an organization Signup and view all the answers

Who might provide insights on Sap Business One implementations?

Elia Mardegan, project manager at Datalab Signup and view all the answers

Which book would be relevant for understanding modern ERP and advanced business systems?

Marianne Bradford – Modern ERP, select implement & use today's advanced business systems – Chapters 7-10 Signup and view all the answers

What is the main focus of the course book by Earl McKinney Jr. and David M. Kroenke?

Processes, Systems, and Information Signup and view all the answers

Which area is covered by modules in an extended ERP system?

Finance, sales and marketing, procurement, human resources, and operations Signup and view all the answers

Which module is part of the finance area in an extended ERP system?

Budgeting Signup and view all the answers

What does the extended ERP system support?

A greater range of business processes and more precise execution Signup and view all the answers

What is the reason for the widespread adoption of ERP systems?

Adoption of the Value Chain model, the PDCA model, and the Best Practice method Signup and view all the answers

How can an Extended ERP System be obtained?

EAI approach and ERP approach Signup and view all the answers

What is essential for an Extended ERP System to be considered an ERP System?

Inclusion of areas such as finance, sales and marketing, procurement, human resources, and operations Signup and view all the answers

Why do business professionals need to know BPM?

To have a better understanding of the whole picture of the organization Signup and view all the answers

What is a Business Process?

A structured set of related tasks or activities Signup and view all the answers

What is the link between IS and Business Process?

IS supports the execution and management of Business Processes Signup and view all the answers

What is the main difference between Business Process Re-engineering and Continuous Process Improvement?

Business Process Re-engineering involves a single fast jump for improvement, while Continuous Process Improvement involves many small slow steps. Signup and view all the answers

What is the focus of the course book by Earl McKinney Jr. and David M. Kroenke?

Processes, Systems, and Information in MIS Signup and view all the answers

Which book would be relevant for understanding Business Process Management?

Association of Business Process Management Professionals – BPM CBOK Signup and view all the answers

What does a business process involve in a business context?

Resources as inputs, performances as the transformation, and products as outputs Signup and view all the answers

What characterizes a business process?

Related performances, definite boundaries, and procedures for execution Signup and view all the answers

How do Information Systems (IS) support the execution of business processes?

By managing information to support the execution of business processes Signup and view all the answers

What is the role of Information Systems (IS) in improving Business Processes, based on the text?

Facilitating value flow and reducing interruptions in data flow among activities Signup and view all the answers

What does the Five-Components Framework explain about Information Systems (IS)?

HW and people are actors, SW and Procedures are instructions, and Data is the bridge between computers and humans. Signup and view all the answers

What does the Value Stream Mapping highlight in the flow of value through a company?

Strengths, weaknesses, and areas for improvement Signup and view all the answers

What are the key characteristics of CPI (Continuous Process Improvement) as compared to BPR (Business Process Reengineering)?

CPI involves many small, slow steps to adjust and improve the existing process incrementally, while BPR involves a single fast jump to rethink the process from the ground up Signup and view all the answers

What is the primary goal of BPM (Business Process Management)?

Integrating an organization's strategy and goals with customer needs by focusing on end-to-end processes Signup and view all the answers

Why is it stated that company changes cannot be solely achieved through BPM?

Because changes require the involvement of people and may necessitate Change Management Signup and view all the answers

Study Notes

Business Process Dependence on Business Software

Business processes today are highly dependent on their corresponding business software, to the extent that the execution of the former is impossible without the latter.
The name of the business software is now synonymous with the name of the business process it supports.
A business software can implement a set of information systems, and if a collection of business processes is executed with a single business software, the name of the software is linked to the collection of business processes.
The level of complexity in understanding all the business processes of a company depends on the company and its position within its supply chain.
To see all the business processes of a company, one can view all the modules of its "bigger" business software or all the modules of an Extended ERP System.
The Extended ERP System is a particular collection of tactical, strategic, and operational business processes.
The reasons for the widespread adoption of ERP systems include their adoption of the Value Chain model, the PDCA model, and the Best Practice method.
The Extended ERP extends the ERP to include other tactical, strategic, and operational business processes.
An Extended ERP System can be obtained through two approaches: the EAI approach, which joins existing different business software with some EDI, and the ERP approach, which is a new single business software that is process-centered and cross-functional.
The EAI approach is currently the most used approach to obtain an Extended ERP System, as it allows the ERP System to be connected to the Best-of-breed Software.
An Extended ERP System must include areas such as finance, sales and marketing, procurement, human resources, and operations to be considered an ERP System.
Understanding the modules of an Extended ERP System is essential for executing the business processes of the entire company.

Business Process Management and Improvement

BPM (Business Process Management) integrates an organization's strategy and goals with customer needs by focusing on end-to-end processes.
BPM involves analyzing, designing, implementing, controlling, and continuously improving processes, as well as establishing process governance.
The benefits of BPM include eliminating sub-optimization and non-value adding activities, enhancing customer satisfaction, and leading to continuous improvement.
BPM aims to eliminate sub-optimization, which occurs when departments work only for their own success, and non-value adding activities, also known as waste.
Using BPM can result in higher customer satisfaction by meeting expectations, increasing product quality, and potentially reducing prices through cost reduction.
Process improvement through BPM means that a process better achieves its objectives based on its measures.
Company changes cannot be solely achieved through BPM, as they require the involvement of people and may necessitate Change Management.
The course will cover topics such as analyzing an ERP system, BPM implementation, governance, extending IS beyond BPM, and process improvement.
BPR (Business Process Reengineering) is an approach that involves a single fast jump to rethink the process from the ground up, aiming for one big improvement.
CPI (Continuous Process Improvement) is an approach that involves many small, slow steps to adjust and improve the existing process incrementally.
Both BPR and CPI are approaches used to improve business processes, with BPR being fundamental, innovative, and decisive, and CPI being incremental, conservative, and persistent.
There are two possible ways to improve a business process: through a single fast jump (BPR) or through many small slow steps (CPI).

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Description

Test your knowledge of the dependence of business processes on business software with this quiz. Explore the relationship between business processes and software, the adoption of ERP systems, and the components of an Extended ERP System.