Business Process Re-engineering Concepts

Re-engineering is the fundamental rethinking and radical design of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

Re-engineering is a radical new process or organizational change that many companies are using to renew their commitment to customer service.

Re-engineering has been simply defined as the analysis and redesign of business and manufacturing processes to eliminate that which adds no value.

<p>A business process is an end-to-end collection of activities that creates a result for a customer, who may be the ultimate customer or an internal 'end user' of the business process. The goal of a business process is to satisfy the customer.</p> Signup and view all the answers

<p>The primary types of business processes are Primary Processes.</p> Signup and view all the answers