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Questions and Answers
What is the primary objective of Business Process Reengineering?
What is Business Process Reengineering also known as?
What is required for adopting BPR as a change management tool?
What is the focus of Reengineering according to Hammer and Champy?
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What is the expected outcome of Business Process Reengineering?
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What is the scope of Business Process Reengineering?
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What was the primary focus of Business Process Reengineering (BPR)?
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Which company re-engineered its new product process through BPR?
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What was the result of Kodak's BPR implementation in its black-and-white film manufacturing process?
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What is a long-term benefit of BPR?
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What facilitated the popularity of BPR?
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What is one of the objectives of BPR for employees?
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What is the primary goal of Business Process Reengineering?
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What was the title of the article that popularized Business Process Reengineering in the business world?
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According to Hammer and Champy, what is a business process?
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What is the underlying principle of Business Process Reengineering?
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Who is the author of the article that popularized Business Process Reengineering in the business world?
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What is the primary focus of Business Process Reengineering?
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Study Notes
Business Process Re-engineering (BPR)
- Also known as Business Process Redesign, Business Transformation, or Business Process Change Management
- An endeavour to fabricate the operations of the business on an extensive scale and recreate a core business process to improve product output, quality, or reduce costs
Objectives of Business Process Re-engineering
- Eliminate redundancies or futile layers in the whole process
- Eliminate enterprise costs
- Boost effectiveness and produce higher quality products for end customers
- Improve efficiency in production processes
- Cost saving in the long run
- Providing more meaningful work to employees
Definition of BPR
- "Business Process Re-Engineering (BPR) is the fundamental rethinking and radical redesign of business processes aimed at achieving radical improvements in essential contemporary measures of performance, such as cost, quality, service and speed." - Hammer and Champy (1993)
Key Characteristics of BPR
- A revolutionary, fast-track, and drastic change process
- Triggers fundamental changes in business processes, job design, organizational structures, or management systems
Success Stories of BPR
- Hallmark re-engineered its new product process
- Kodak re-engineered its black-and-white film manufacturing process, cutting response time by 50%
Evolution of BPR
- Popularized with the advent of Enterprise Resource Planning (ERP) enabling electronic communications across company business processes
- Originated from an article "Reengineering Work: Don't Automate, Obliterate" by Michael Hammer in Harvard Business Review (July-August 1990)
Business Process
- A collection of activities that takes one or more kinds of input and creates an output that is of value to the customer
- Involves discarding Adam Smith's notion of division of labor and specialization, instead focusing on re-creating processes
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Description
Learn about Business Process Re-Engineering, also known as Business Process Redesign, Business Transformation, or Business Process Change Management, and its goal of improving product output, quality, or reducing costs. Adopt BPR as a change management strategy and enhance your business operations.
