Business Process Re-Engineering (BPR)
18 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary objective of Business Process Reengineering?

  • To increase the production costs
  • To maintain the current business processes
  • To improve the quality of products
  • To eliminate redundancies or futile layers in the whole process (correct)
  • What is Business Process Reengineering also known as?

  • Business Process Redesign, Business Transformation, or Business Process Change Management (correct)
  • Business Process Enhancement
  • Business Process Modification
  • Business Process Improvement
  • What is required for adopting BPR as a change management tool?

  • Change in business strategy
  • Introspection about the fundamentals of the company (correct)
  • External consultancy
  • Increase in production costs
  • What is the focus of Reengineering according to Hammer and Champy?

    <p>Business reinvention</p> Signup and view all the answers

    What is the expected outcome of Business Process Reengineering?

    <p>Radical improvements in contemporary measures of performance</p> Signup and view all the answers

    What is the scope of Business Process Reengineering?

    <p>Extensive changes in business operations</p> Signup and view all the answers

    What was the primary focus of Business Process Reengineering (BPR)?

    <p>Triggering fundamental changes in business processes</p> Signup and view all the answers

    Which company re-engineered its new product process through BPR?

    <p>Hallmark</p> Signup and view all the answers

    What was the result of Kodak's BPR implementation in its black-and-white film manufacturing process?

    <p>A 50% decrease in response time</p> Signup and view all the answers

    What is a long-term benefit of BPR?

    <p>Cost savings</p> Signup and view all the answers

    What facilitated the popularity of BPR?

    <p>The advent of enterprise resource planning (ERP)</p> Signup and view all the answers

    What is one of the objectives of BPR for employees?

    <p>Providing more meaningful work</p> Signup and view all the answers

    What is the primary goal of Business Process Reengineering?

    <p>To ensure quantum leaps in performance</p> Signup and view all the answers

    What was the title of the article that popularized Business Process Reengineering in the business world?

    <p>Reengineering Work: Don't Automate, Obliterate</p> Signup and view all the answers

    According to Hammer and Champy, what is a business process?

    <p>A collection of activities that takes one or more kinds of input and creates an output of value to the customer</p> Signup and view all the answers

    What is the underlying principle of Business Process Reengineering?

    <p>To demolish components of work that do not make any value addition and automate them if possible</p> Signup and view all the answers

    Who is the author of the article that popularized Business Process Reengineering in the business world?

    <p>Michael Hammer</p> Signup and view all the answers

    What is the primary focus of Business Process Reengineering?

    <p>Re-creating processes to create value for the customer</p> Signup and view all the answers

    Study Notes

    Business Process Re-engineering (BPR)

    • Also known as Business Process Redesign, Business Transformation, or Business Process Change Management
    • An endeavour to fabricate the operations of the business on an extensive scale and recreate a core business process to improve product output, quality, or reduce costs

    Objectives of Business Process Re-engineering

    • Eliminate redundancies or futile layers in the whole process
    • Eliminate enterprise costs
    • Boost effectiveness and produce higher quality products for end customers
    • Improve efficiency in production processes
    • Cost saving in the long run
    • Providing more meaningful work to employees

    Definition of BPR

    • "Business Process Re-Engineering (BPR) is the fundamental rethinking and radical redesign of business processes aimed at achieving radical improvements in essential contemporary measures of performance, such as cost, quality, service and speed." - Hammer and Champy (1993)

    Key Characteristics of BPR

    • A revolutionary, fast-track, and drastic change process
    • Triggers fundamental changes in business processes, job design, organizational structures, or management systems

    Success Stories of BPR

    • Hallmark re-engineered its new product process
    • Kodak re-engineered its black-and-white film manufacturing process, cutting response time by 50%

    Evolution of BPR

    • Popularized with the advent of Enterprise Resource Planning (ERP) enabling electronic communications across company business processes
    • Originated from an article "Reengineering Work: Don't Automate, Obliterate" by Michael Hammer in Harvard Business Review (July-August 1990)

    Business Process

    • A collection of activities that takes one or more kinds of input and creates an output that is of value to the customer
    • Involves discarding Adam Smith's notion of division of labor and specialization, instead focusing on re-creating processes

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Learn about Business Process Re-Engineering, also known as Business Process Redesign, Business Transformation, or Business Process Change Management, and its goal of improving product output, quality, or reducing costs. Adopt BPR as a change management strategy and enhance your business operations.

    More Like This

    Business Process Reengineering and Redesign
    17 questions
    Reingeniería de Procesos en Empresas
    10 questions
    Business Process Reengineering Overview
    10 questions
    Process Change Management Overview
    50 questions

    Process Change Management Overview

    WellInformedLeprechaun7789 avatar
    WellInformedLeprechaun7789
    Use Quizgecko on...
    Browser
    Browser