Podcast
Questions and Answers
Nearly every decision regarding a company's network must be made in the context of its effect on the business.
Nearly every decision regarding a company's network must be made in the context of its effect on the business.
True (A)
Business processes, principles, and priorities are not integrated into how companies handle technology.
Business processes, principles, and priorities are not integrated into how companies handle technology.
False (B)
Network admins' work involves repairing failed components, installing new applications and updating the existing ones, keeping the system's existing users up-to-date, and looking for new ways to improve the overall system and service level.
Network admins' work involves repairing failed components, installing new applications and updating the existing ones, keeping the system's existing users up-to-date, and looking for new ways to improve the overall system and service level.
True (A)
To make effective use of limited resources, a network admin should also possess interpersonal, training, and budget management skills.
To make effective use of limited resources, a network admin should also possess interpersonal, training, and budget management skills.
A network admin does not need to possess policy creation and enforcement skills.
A network admin does not need to possess policy creation and enforcement skills.
CompTIA Network+ is a vendor-neutral certification.
CompTIA Network+ is a vendor-neutral certification.
VMware VCP (VMware Certified Professional) is a vendor-neutral certification.
VMware VCP (VMware Certified Professional) is a vendor-neutral certification.
To increase vertical movement within a company, employers can provide on-the-job training to pre-qualify their existing employees for positions the company needs to be filled.
To increase vertical movement within a company, employers can provide on-the-job training to pre-qualify their existing employees for positions the company needs to be filled.
Companies that invest in their employees are more frequently able to promote from within, which streamlines business processes as employees are cross-trained in various job roles.
Companies that invest in their employees are more frequently able to promote from within, which streamlines business processes as employees are cross-trained in various job roles.
Many experts in their field enjoy guiding less-experienced coworkers at their own company or colleagues at other companies. This is called on-the-job training.
Many experts in their field enjoy guiding less-experienced coworkers at their own company or colleagues at other companies. This is called on-the-job training.
The pursuit of higher-level certifications ensures you will continually challenge your current abilities and will help you keep up with changes and new technologies
The pursuit of higher-level certifications ensures you will continually challenge your current abilities and will help you keep up with changes and new technologies
Instructional videos can provide simulated hands-on experience with the flexibility of eLearning.
Instructional videos can provide simulated hands-on experience with the flexibility of eLearning.
Instructional videos can give how-to demonstrations of specific tasks.
Instructional videos can give how-to demonstrations of specific tasks.
Simulations can be used as a reference resource.
Simulations can be used as a reference resource.
SOP is an acronym for Secure Operational Policies.
SOP is an acronym for Secure Operational Policies.
SOP is never concerned by employees' use of social media, except by concerns about the passwords defined for accessing social media.
SOP is never concerned by employees' use of social media, except by concerns about the passwords defined for accessing social media.
Many vendors require a close working relationship to ensure a company's network functions reliably and benefits from their products and services.
Many vendors require a close working relationship to ensure a company's network functions reliably and benefits from their products and services.
In addition to training, large service providers offer other support services to ease a customer's migration onto their platform, for example.
In addition to training, large service providers offer other support services to ease a customer's migration onto their platform, for example.
The middle tier AWS support plan Business is designed for slightly larger businesses that need support for a failed production system within an hour.
The middle tier AWS support plan Business is designed for slightly larger businesses that need support for a failed production system within an hour.
The lowest tier AWS support plan Developer is designed for individual developers, startups, or small businesses that need support for a failed production system within three hours.
The lowest tier AWS support plan Developer is designed for individual developers, startups, or small businesses that need support for a failed production system within three hours.
Existing team skills are not the only compatibility factor when considering how long it will take to migrate services from on-prem to the cloud.
Existing team skills are not the only compatibility factor when considering how long it will take to migrate services from on-prem to the cloud.
When migrating services from on-prem to the cloud, the initial transition is the only important timeline to consider.
When migrating services from on-prem to the cloud, the initial transition is the only important timeline to consider.
Also in cloud services, we call “managed services” where a company takes over the responsibility of caring for a resource owned and used by someone else.
Also in cloud services, we call “managed services” where a company takes over the responsibility of caring for a resource owned and used by someone else.
Managed services cannot help fill the gap between the talent existing team members offer and the company's needs.
Managed services cannot help fill the gap between the talent existing team members offer and the company's needs.
Once a vendor is selected, it can be difficult and expensive to shift to a different vendor later. This phenomenon is called vendor lock-in.
Once a vendor is selected, it can be difficult and expensive to shift to a different vendor later. This phenomenon is called vendor lock-in.
SLA (Service-Level Agreement) is a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided.
SLA (Service-Level Agreement) is a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided.
An SLA (Service-Level Agreement) documents in detail the work that must be completed for a particular project, and includes specifics such as tasks, deliverables, standards, payment schedule, and work timeline.
An SLA (Service-Level Agreement) documents in detail the work that must be completed for a particular project, and includes specifics such as tasks, deliverables, standards, payment schedule, and work timeline.
There are two kinds of RFI: RFP and RFQ.
There are two kinds of RFI: RFP and RFQ.
Request for Proposal is a kind of RFI that asks for detailed pricing information specific to the project.
Request for Proposal is a kind of RFI that asks for detailed pricing information specific to the project.
The Proof of Concept answers the question: Will a solution effectively address the problem they're trying to solve?
The Proof of Concept answers the question: Will a solution effectively address the problem they're trying to solve?
The Proof of Value answers the question: Will a solution effectively address the problem they're trying to solve?
The Proof of Value answers the question: Will a solution effectively address the problem they're trying to solve?
Although every device is different, the shorter the mean time between failures, the better.
Although every device is different, the shorter the mean time between failures, the better.
A reliability of exactly 1.0 means the network or device is reliable 1 percent of the time.
A reliability of exactly 1.0 means the network or device is reliable 1 percent of the time.
Which of the following are the kind of network admin skill that includes knowing how to prepare a budget to justify continuing funds or to request additional funds?
Which of the following are the kind of network admin skill that includes knowing how to prepare a budget to justify continuing funds or to request additional funds?
Which of the following are the kind of network admin skill that collects and uses system statistics to justify the performance of existing systems or to validate the addition of new ones?
Which of the following are the kind of network admin skill that collects and uses system statistics to justify the performance of existing systems or to validate the addition of new ones?
Which of the following are the kind of network admin skill that requires the ability to talk with users to service problems and explore new applications?
Which of the following are the kind of network admin skill that requires the ability to talk with users to service problems and explore new applications?
Which of the following are the kind of network admin skill that is required for providing education related to the network?
Which of the following are the kind of network admin skill that is required for providing education related to the network?
Which of the following covers the topics of installing, configuring, operating, and troubleshooting enterprise-level routers and switched networks.
Which of the following covers the topics of installing, configuring, operating, and troubleshooting enterprise-level routers and switched networks.
Which of the following validates a candidate's ability to install, configure, and administer virtual networking in the vendor environment?
Which of the following validates a candidate's ability to install, configure, and administer virtual networking in the vendor environment?
Which of the following certification addresses basic concepts and services in a specific cloud provider and serves as a gateway to many, highly respected certifications from this provider?
Which of the following certification addresses basic concepts and services in a specific cloud provider and serves as a gateway to many, highly respected certifications from this provider?
Which of the following is a vendor-neutral certification?
Which of the following is a vendor-neutral certification?
One of the kinds of professional development options are the _______ that are usually half-day or full-day training covering a focused skill set with a specific purpose.
One of the kinds of professional development options are the _______ that are usually half-day or full-day training covering a focused skill set with a specific purpose.
One of the kinds of professional development options are the _______ which offers professionals the opportunity to network with others in their field, learn from experts during sessions that address current trends and concerns, and identify emerging technologies that can benefit the company.
One of the kinds of professional development options are the _______ which offers professionals the opportunity to network with others in their field, learn from experts during sessions that address current trends and concerns, and identify emerging technologies that can benefit the company.
One of the kinds of professional development options are the ______ that ensure you will continually challenge your current abilities and will help you keep up with changes and new technologies
One of the kinds of professional development options are the ______ that ensure you will continually challenge your current abilities and will help you keep up with changes and new technologies
One of the kinds of professional development options are the ______ which can be invaluable as you make difficult decisions about job opportunities or as you face challenges in your existing position.
One of the kinds of professional development options are the ______ which can be invaluable as you make difficult decisions about job opportunities or as you face challenges in your existing position.
Among the AWS support plans, Developer is the lowest tier, and it provides general guidance within ____ or assistance with an impaired system within 12 hours.
Among the AWS support plans, Developer is the lowest tier, and it provides general guidance within ____ or assistance with an impaired system within 12 hours.
Among the AWS support plans, Enterprise is the most expensive support plan, and it requires a response time of less than ____ if a business-critical system is down.
Among the AWS support plans, Enterprise is the most expensive support plan, and it requires a response time of less than ____ if a business-critical system is down.
Among the AWS support plans, Business is the middle tier, and it is designed for slightly larger businesses that need support for a failed production system within _____.
Among the AWS support plans, Business is the middle tier, and it is designed for slightly larger businesses that need support for a failed production system within _____.
Because most of the cloud infrastructure is managed through ______, changes can be tracked in detail and made quickly while a rollback to a previous state if something goes wrong requires only a few clicks.
Because most of the cloud infrastructure is managed through ______, changes can be tracked in detail and made quickly while a rollback to a previous state if something goes wrong requires only a few clicks.
One way to reduce the expense and difficulty of changing vendors later is to investigate formatting options for data, especially data in a ____ cloud service.
One way to reduce the expense and difficulty of changing vendors later is to investigate formatting options for data, especially data in a ____ cloud service.
While open-source standards encourage freedom of movement between platforms, ____ prevent data portability, which is the ability to export data from one service and import it to a different vendor's service.
While open-source standards encourage freedom of movement between platforms, ____ prevent data portability, which is the ability to export data from one service and import it to a different vendor's service.
____ is a form of a request for information that asks for more detailed responses from the vendor that are specific to the project.
____ is a form of a request for information that asks for more detailed responses from the vendor that are specific to the project.
____ is a form of a request for information that asks for detailed pricing information specific to the project.
____ is a form of a request for information that asks for detailed pricing information specific to the project.
A(n) ___ is a contract that defines the terms of future contracts between parties, such as payment terms or arbitration arrangements.
A(n) ___ is a contract that defines the terms of future contracts between parties, such as payment terms or arbitration arrangements.
A(n) ____ is a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided.
A(n) ____ is a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided.
____ is a draft-scale product allowing for initial user testing without needing to incorporate real data or compatibility with other systems.
____ is a draft-scale product allowing for initial user testing without needing to incorporate real data or compatibility with other systems.
______ is a larger scale product expanding the earlier test versions and it likely reflects some widespread changes to the overall design based on early user feedback.
______ is a larger scale product expanding the earlier test versions and it likely reflects some widespread changes to the overall design based on early user feedback.
____ is a stable, functioning product that incorporates the core functionality of the product and is built with the intention of expanding functionality before releasing to full production.
____ is a stable, functioning product that incorporates the core functionality of the product and is built with the intention of expanding functionality before releasing to full production.
______ quantifies anticipated costs, savings, workflow changes, and effects on employee or customer satisfaction.
______ quantifies anticipated costs, savings, workflow changes, and effects on employee or customer satisfaction.
Which of the following is not one of the success criteria of the iron triangle?
Which of the following is not one of the success criteria of the iron triangle?
Which of the following is one of the success criteria of the iron triangle that answers, for example, if any additional functionality will increase user satisfaction and efficiency?
Which of the following is one of the success criteria of the iron triangle that answers, for example, if any additional functionality will increase user satisfaction and efficiency?
Which of the following is one of the success criteria of the iron triangle that answers, for example, if the product will bring a greater return than it costs?
Which of the following is one of the success criteria of the iron triangle that answers, for example, if the product will bring a greater return than it costs?
Which of the following is one of the success criteria of the iron triangle that answers, for example, how those work hours will affect the overall cost of the project?
Which of the following is one of the success criteria of the iron triangle that answers, for example, how those work hours will affect the overall cost of the project?
When companies invest large amounts of money at a time into purchasing expensive hardware and software, this is called ______.
When companies invest large amounts of money at a time into purchasing expensive hardware and software, this is called ______.
When companies use the pay-as-you-go model, like in cloud services, this is called ______.
When companies use the pay-as-you-go model, like in cloud services, this is called ______.
A cloud resource that assists with moving data from one resource, application, or storage space to another is typically identified as a ____ service.
A cloud resource that assists with moving data from one resource, application, or storage space to another is typically identified as a ____ service.
A simpler example is serverless computing, such as AWS's ______, where you input code directly into the cloud service.
A simpler example is serverless computing, such as AWS's ______, where you input code directly into the cloud service.
A ____ is a key-value pair that attaches a customized label to cloud resources.
A ____ is a key-value pair that attaches a customized label to cloud resources.
The _____ includes the time needed to bring the system back up to normal operation.
The _____ includes the time needed to bring the system back up to normal operation.
The primary benefit of ____ is that expenditures fluctuate with demand, which is usually closely related to company income.
The primary benefit of ____ is that expenditures fluctuate with demand, which is usually closely related to company income.
______ is the pricing option that offers the most freedom to respond to fluctuating demand on cloud resources.
______ is the pricing option that offers the most freedom to respond to fluctuating demand on cloud resources.
______ is the pricing option that offers lower prices in exchange for a commitment to use the instance over a longer period of time.
______ is the pricing option that offers lower prices in exchange for a commitment to use the instance over a longer period of time.
______ is the pricing option that allows customers to then sell their reserved instance in the cloud provider's marketplace for a market-enabled rate.
______ is the pricing option that allows customers to then sell their reserved instance in the cloud provider's marketplace for a market-enabled rate.
At the beginning of the usage of a new system it is necessary to do a(n) ______.
At the beginning of the usage of a new system it is necessary to do a(n) ______.
We call it a(n) _____ when it is backed up with only the data that has changed since the last backup of any kind.
We call it a(n) _____ when it is backed up with only the data that has changed since the last backup of any kind.
We call it a(n) _____ when it is backed up with all the data that has changed since the last full backup.
We call it a(n) _____ when it is backed up with all the data that has changed since the last full backup.
Flashcards
Network admin tasks
Network admin tasks
A network administrator's work includes fixing broken components, installing new applications and updating existing ones, keeping the system's existing users informed, and finding ways to improve the overall system and service level.
Network admin soft skills
Network admin soft skills
Besides technical skills, network administrators also need interpersonal, training, and budget management skills to effectively use limited resources.
Vendor-neutral certification
Vendor-neutral certification
A vendor-neutral certification is not tied to a specific company or product.
On-the-job training
On-the-job training
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Promotion from within
Promotion from within
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Instructional videos
Instructional videos
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Standard operating procedures (SOPs)
Standard operating procedures (SOPs)
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Vendor support services
Vendor support services
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AWS support plans
AWS support plans
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Managed services
Managed services
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Vendor lock-in
Vendor lock-in
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Service-Level Agreement (SLA)
Service-Level Agreement (SLA)
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Request for Information (RFI)
Request for Information (RFI)
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Request for Proposal (RFP)
Request for Proposal (RFP)
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Request for Quotation (RFQ)
Request for Quotation (RFQ)
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Proof of Concept (PoC)
Proof of Concept (PoC)
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Proof of Value (PoV)
Proof of Value (PoV)
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Reliability
Reliability
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Capital Expenditures (CapEx)
Capital Expenditures (CapEx)
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Operational Expenditures (OpEx)
Operational Expenditures (OpEx)
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Serverless computing
Serverless computing
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Cloud tags
Cloud tags
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Mean Time To Repair (MTTR)
Mean Time To Repair (MTTR)
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On-demand instances
On-demand instances
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Reserved instances
Reserved instances
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Spot instances
Spot instances
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Full Backup
Full Backup
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Incremental Backup
Incremental Backup
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Differential Backup
Differential Backup
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3-2-1 Backup Rule
3-2-1 Backup Rule
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Recovery Time Objective (RTO)
Recovery Time Objective (RTO)
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Recovery Point Objective (RPO)
Recovery Point Objective (RPO)
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Tabletop Exercise
Tabletop Exercise
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Disaster Recovery
Disaster Recovery
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Cold Site
Cold Site
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Hot Site
Hot Site
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Cloud storage
Cloud storage
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Study Notes
Business Principles in IT
- Nearly every decision related to a company's network must consider its impact on the business.
- Business processes, principles, and priorities are integrated into how companies handle technology.
- Network administrators repair components, install applications, update existing systems, keep users updated, and improve overall system performance.
- Effective network administrators possess strong interpersonal, training, and budget management skills.
- Network administrators need policy-creation and enforcement skills.
- CompTIA Network+ is a vendor-neutral certification.
- VMware VCP is not a vendor-neutral certification.
- Companies can increase internal employee advancement through on-the-job training.
- Investing in employees through cross-training facilitates internal promotions, streamlining business processes.
- Experts often mentor less-experienced colleagues, which is called on-the-job training.
- Pursuing higher-level certifications continually challenges skills and keeps pace with technology changes.
- Instructional videos provide simulated hands-on experience with the flexibility of eLearning.
- Instructional videos effectively demonstrate specific tasks.
- Simulations can be used as a reference resource.
- SOP stands for Secure Operational Policies.
- SOP is not exclusively concerned with employee social media use.
- Close vendor relationships ensure reliable company network functions and benefits from vendor products/services.
- Large service providers offer training and other support services to ease customer transitions.
- The middle-tier AWS Support Plan (Business) handles failed production systems within an hour.
- The lowest-tier AWS Support Plan (Developer) handles failed production systems within three hours.
- Team experience isn't the only factor determining cloud service migration timeframes.
- Migrating services to the cloud includes various factors beyond initial transition.
- "Managed services" in cloud computing involves a company taking responsibility for a resource used by another.
- Managed services help bridge the gap between existing employee talent and company needs.
- Shifting vendors can be expensive and difficult due to "vendor lock-in."
- Service Level Agreements (SLAs) are legally binding contracts specifying services in measurable terms.
- SLAs do not include specifics on tasks, deliverables, standards, payment schedules, and timelines.
- RFPs seek detailed price information specific to a project.
- Proof-of-concept determines if a solution effectively addresses a problem.
- Proof-of-value confirms if a solution effectively addresses a problem, but does not necessarily test the solution for practicality.
- Shorter mean time between failures for devices is more desirable than longer durations.
- 100% reliability for a network or device doesn't translate to 100% uptime.
- Network administration skills include financial budget justification and fund requests.
- Network administration skills include collecting and analyzing system performance data to justify system updates.
- Network administration skills involve resolving user issues and investigating new applications
- Network admin skills include training users on network functions.
- Network admin documentation of roles, responsibilities, and procedures is essential.
- The "proof of value" verifies a given solution can achieve goals.
- A shorter mean time between failures equates to better performance.
- Network administrator responsibilities include budget management.
- Cloud services, such as AWS, have varying levels of support and response times.
- Changing cloud providers can be difficult and costly, often called 'vendor lock-in'.
- An SLA is a legally binding contract outlining service aspects.
- Requests for proposals (RFP) seek detailed pricing information.
- Proof-of-Concept testing focuses on solution effectiveness.
- Proof-of-Value testing verifies a solution addresses the problem.
- Mean Time To Repair (MTTR) focuses on system restoration.
- "Warm" sites have existing, but not fully operational, equipment.
- "Cold" sites lack existing equipment.
- "Hot" sites are identical to the original system.
- Data storage within the cloud has its own space requirements.
- Vendor switching costs impact IT decisions.
- Network standards and procedures are essential for efficiency.
- Network configuration and troubleshooting skills are essential.
- Data migration within cloud environments requires particular skills.
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Description
This quiz explores the integration of business principles into IT practices, focusing on the role of network administrators and the importance of certifications. It covers essential skills for effective management, such as policy creation, employee training, and budget management. Understand how technology impacts business processes and employee advancement.
