Business Management MyLab Overview
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Questions and Answers

Which of the following best describes "EBM" in the context of the text?

  • A management technique that relies heavily on intuition
  • A scientific approach to organizational behavior
  • A system for collecting and analyzing data to predict future trends
  • A method for making decisions using available evidence and systematic study (correct)

Why is relying solely on intuition for decision-making problematic?

  • Intuition can be unreliable and lead to poor decisions
  • Intuition is not always based on rational thought processes
  • Intuition is limited by the individual's personal experiences
  • Intuition does not account for all available information (correct)

What is a key implication of the statement, "the vast majority of management decisions are made “on the fly,” with little systematic study of available evidence"?

  • Managers should prioritize efficiency over thorough decision-making
  • Managers should strive to incorporate evidence-based practices into their decision-making (correct)
  • Managers should focus on developing their intuition and gut feelings
  • Managers need to be more reactive to changing situations

How does "Big Data" contribute to effective management and decision making?

<p>It facilitates quick and accurate data analysis for informed decision-making (B)</p> Signup and view all the answers

What was a significant limitation of online retail sales data before the rise of Big Data?

<p>Lack of data on customer browsing behavior (A)</p> Signup and view all the answers

Why is the statement "it was not long ago that companies treated online shopping as a virtual point-of-sale experience" relevant to the discussion of Big Data?

<p>It contrasts the limitations of traditional point-of-sale data with the insights offered by Big Data (A)</p> Signup and view all the answers

Based on the text, what can be inferred about the relationship between intuition and EBM?

<p>EBM can be used to validate and refine intuition-based decisions (A)</p> Signup and view all the answers

Which of the following best describes the author's overall stance towards using both intuition and EBM?

<p>Combining intuition and EBM is essential for a balanced decision-making process (A)</p> Signup and view all the answers

What is the main focus of Chapter 2 in the content outline?

<p>Diversity in Organizations (C)</p> Signup and view all the answers

Which chapter specifically deals with individual decision making as per the content structure?

<p>Chapter 6: Perception and Individual Decision Making (A)</p> Signup and view all the answers

What is the primary theme discussed in Chapter 16?

<p>Organizational Culture (C)</p> Signup and view all the answers

Which chapter is likely to address strategies related to motivating employees?

<p>Chapter 8: Motivation: From Concepts to Applications (D)</p> Signup and view all the answers

In which part of the content outline can we find discussions on power dynamics?

<p>Part 5: Negotiating Power and Politics (C)</p> Signup and view all the answers

What type of strategies are likely to be covered in Chapter 14?

<p>Strategies for Conflict Resolution (A)</p> Signup and view all the answers

Which chapter likely focuses on the emotional influences at work?

<p>Chapter 4: Emotions and Moods (C)</p> Signup and view all the answers

Which chapter would provide insights into building effective teams?

<p>Chapter 10: Understanding Work Teams (C)</p> Signup and view all the answers

What is the primary learning objective of ‘Dynamic Study Modules (DSMs)’?

<p>Provide a personalized learning experience that adapts to student needs (D)</p> Signup and view all the answers

Which aspect of MyManagementLab promotes active learning through real-time student interactions and analysis of their thought processes?

<p>Learning Catalytics (B)</p> Signup and view all the answers

Which resource within MyManagementLab aims to improve students' writing skills for their academic success and beyond?

<p>Writing Space (C)</p> Signup and view all the answers

How do ‘Video exercises’ contribute to the learning experience in MyManagementLab?

<p>By providing students with practical real-world examples and application of theoretical concepts (B)</p> Signup and view all the answers

How do ‘Decision-making simulations’ enhance learning in MyManagementLab?

<p>Students become immersed in realistic scenarios where choices have consequences, promoting critical thinking and decision-making (C)</p> Signup and view all the answers

Which element of MyManagementLab provides students with access to current business news, discussions, and author insights?

<p>Business Today (C)</p> Signup and view all the answers

What is the main purpose of ‘Pre-lecture homework’ in MyManagementLab?

<p>To assess students’ prior knowledge and identify areas requiring additional support (A)</p> Signup and view all the answers

What is the connection between MyManagementLab and the pre-class, during-class, and post-class learning phases?

<p>MyManagementLab offers resources that complement the traditional classroom learning cycle, enhancing student engagement and understanding (D)</p> Signup and view all the answers

What distinguishes managers whose careers take off after the first couple of years out of business school?

<p>Leadership and communication skills (D)</p> Signup and view all the answers

What is the main argument presented in the text about the relationship between organizational behavior principles and financial performance?

<p>Companies known as good places to work, which often incorporate OB principles, generally have superior financial performance. (C)</p> Signup and view all the answers

What major organizational challenge is addressed by developing managers' interpersonal skills?

<p>Attracting and retaining high-performing employees. (B)</p> Signup and view all the answers

Which of the following is NOT explicitly mentioned as a benefit of positive workplace relationships?

<p>Improved employee productivity (D)</p> Signup and view all the answers

How do supportive dialogue and proactivity from employees affect workplace satisfaction?

<p>They increase the chances of having ideas endorsed, leading to higher satisfaction. (C)</p> Signup and view all the answers

Based on the text, which organizational outcome is specifically linked to fostering social responsibility awareness?

<p>Enhanced brand reputation (B)</p> Signup and view all the answers

What is the primary focus of the text?

<p>Emphasizing the role of organizational behavior principles in achieving organizational success. (C)</p> Signup and view all the answers

Which of these statements is true about the text's argument?

<p>It uses examples and research findings to support its claims about the importance of OB principles. (D)</p> Signup and view all the answers

What is the key function of the Writing Space?

<p>All of the above (D)</p> Signup and view all the answers

Which of these is NOT a feature included with MyLab?

<p>A plagiarism checker (C)</p> Signup and view all the answers

What is the primary purpose of the Writing Space?

<p>To improve the writing process for both instructors and students (B)</p> Signup and view all the answers

What type of writing assignments can be created in the Writing Space?

<p>All of the above (D)</p> Signup and view all the answers

What is a key benefit of the Writing Space for students?

<p>It helps students to improve their writing skills (B)</p> Signup and view all the answers

What does the passage imply about the Writing Space's plagiarism checker?

<p>It is a valuable tool for students and instructors (B)</p> Signup and view all the answers

Which of the following is NOT considered a base of power according to the text?

<p>Social Power (C)</p> Signup and view all the answers

What is the significance of the "Additional Features" mentioned in the excerpt?

<p>These features are complementary to the Writing Space and enhance the overall learning experience (D)</p> Signup and view all the answers

Which of the following is a factor that contributes to political behavior?

<p>Lack of resources (C)</p> Signup and view all the answers

Based on the excerpt, which of the following best describes the purpose of MyLab?

<p>To offer a comprehensive and dynamic learning environment for students (A)</p> Signup and view all the answers

Which of the following is NOT a recognized type of conflict presented in the text?

<p>Intraorganizational Conflict (D)</p> Signup and view all the answers

What is the definition of organizational politics as outlined in the text?

<p>The use of power to influence organizational decisions (D)</p> Signup and view all the answers

Which of the following is NOT part of the definition of conflict as presented in the text?

<p>Perception of a threat to one's personal values (D)</p> Signup and view all the answers

Which of the following is a recognized consequence of trust in the context of organizational behavior?

<p>Increased communication (D)</p> Signup and view all the answers

Which of the following are NOT key aspects of the negotiation process as described in the text?

<p>Mediation (D)</p> Signup and view all the answers

Which of the following is NOT a traditional view of conflict, as presented in the text?

<p>Conflict is a natural part of organizational life and can be productive (D)</p> Signup and view all the answers

Which of the following is NOT considered a factor contributing to political behavior, as mentioned in the text?

<p>Low ambiguity (C)</p> Signup and view all the answers

Which of the following is NOT a recognized power tactic mentioned in the text?

<p>Negotiations (A)</p> Signup and view all the answers

Flashcards

Dynamic Study Modules (DSMs)

These modules use adaptive learning to provide personalized guidance to students.

Learning Catalytics

This system allows instructors to assess students' critical-thinking skills during lectures using student devices.

Video Exercises

These engaging videos bring real-world business scenarios to life, helping students connect theory to practice.

Decision-making Simulations

These simulations place students in real-world decision-making roles, allowing them to experience the consequences of their choices.

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Writing Space

This feature helps students improve their writing skills, which can enhance their overall learning performance.

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Business Today

This platform offers a variety of resources, including videos, discussion questions, and author blogs, aiming to connect current events with classroom learning.

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Quizzes

These assessments help check students' understanding of the concepts covered in the video exercises.

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MyManagementLab

The system provides engaging content and exercises to help students prepare for class and actively participate.

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Organizational Behavior

The study of how individuals and groups behave in organizations, understanding factors like attitudes, motivations, and communication.

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Diversity

The ways in which people are different from each other, including factors like age, gender, race, and culture.

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MyLab

An online learning platform, such as MyLab, designed to enhance the learning experience by offering features like homework management, test creation, gradebook tracking, and access to comprehensive online course content.

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Attitudes

An individual's positive or negative feelings about something, influencing their behavior.

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Plagiarism Check

The process of comparing student work against a vast database to identify any instances of inappropriate citation or plagiarism.

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Job Satisfaction

A person's overall satisfaction with their job, influenced by various factors like work environment, relationships, and rewards.

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Perception

The process of making decisions based on how we perceive and interpret information.

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Citation Assistance

A specific feature within MyLab that helps students understand and use proper citations in their work.

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Homework Manager

A comprehensive management tool within MyLab, allowing instructors to create, assign, and track homework assignments effortlessly.

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Motivation

The forces within an individual that cause them to act in a certain way, motivated by factors like needs, goals, and rewards.

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Group

A collection of two or more people who interact and coordinate efforts to reach a common goal.

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Test Manager

A feature within MyLab that empowers instructors to create and manage tests effectively, providing them with tools to design, administer, and grade tests conveniently.

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Gradebook Tracking

A detailed and organized repository within MyLab where instructors can keep track of student grades, making it easy to monitor progress and performance.

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Team

A type of group that works together closely and interdependently to achieve specific organizational goals.

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Online Course Content

High-quality educational resources, such as lectures, videos, and interactive materials, available to students through MyLab, supplementing traditional course content.

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Power

The ability to influence others to achieve goals that might not be achievable individually.

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Formal Power

Power that derives from a person's formal position within an organization.

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Personal Power

Power that comes from a person's unique knowledge, expertise, skills, or personal qualities.

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Power Tactics

Using power to influence or persuade others in a way that is considered appropriate or ethical.

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Impression Management

The ability to attract and sustain a positive impression with others.

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Conflict

Conflict arises when individuals or groups perceive that their interests are incompatible or threatened.

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Negotiation

A structured process of negotiation where parties aim to reach an agreement that benefits both sides.

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Work Specialization

The division of work into specialized tasks, focusing on efficiency and productivity.

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Departmentalization

Grouping jobs based on similarity, function, or purpose.

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Chain of Command

The hierarchical arrangement of authority and reporting relationships within an organization.

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Evidence-Based Management (EBM)

A decision-making approach that emphasizes the use of data and evidence to support choices. It reduces relying solely on intuition or gut feelings for decisions.

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Systematic Study

A systematic process that involves collecting, analyzing, and interpreting data to make informed decisions. It relies on objective evidence rather than solely on personal opinions or biases.

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Intuition

The intuitive understanding or feeling about something, often based on past experiences or personal beliefs. It can be beneficial for making quick decisions, but it's important to balance it with objective evidence.

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Big Data

A massive volume of structured and unstructured data that can be analyzed to gain insights and make data-driven decisions. It's often collected from various sources, including social media, customer interactions, and website traffic.

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Data-Driven Management

The practice of using data to make decisions and improve organizational outcomes. It involves analyzing vast amounts of data to identify patterns and trends, enabling better decision-making and planning.

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Online Retail as a Point-of-Sale?

The initial focus on online retailers viewing their platforms only as virtual points of sale, neglecting the potential for data collection and analysis on customer behavior.

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Beyond the Point-of-Sale

The shift from passively tracking sales data to actively collecting and analyzing data on customer browsing behavior and online interactions. Companies realized they could get valuable insights from this information.

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Leadership Skills

The ability to lead, inspire, and influence others effectively.

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Interpersonal Skills

These include skills like communication, teamwork, problem-solving, and decision-making.

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Good Place to Work

A workplace perceived as enjoyable and supportive, attracting and retaining talented employees.

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Superior Financial Performance

Financial success, often resulting from positive work environments and engaged employees.

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Employee Retention

A measure of how well a company attracts and keeps top talent.

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Employee Job Satisfaction

Feeling satisfied with work and the conditions in which it's done.

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Workplace Relationships

Connections between colleagues, contributing to shared success and positive work dynamics.

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Social Responsibility Awareness

Companies taking responsibility for their social and environmental impact.

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Study Notes

Full-Circle Learning MyLab™

  • MyLab™ is a learning platform for various business courses (marketing, management, business communication, intro to business, MIS).
  • Before class, students use Dynamic Study Modules (DSMs), pre-lecture homework, and eTextbooks.
  • During class, Learning Catalytics engages students, and Decision-making simulations allow students to practice decision-making processes.
  • After class, students review video exercises, quiz-zes/tests, and writing space to further develop their concepts mastery.

MyManagementLab™

  • MyManagementLab™ improves student engagement before, during, and after class.
  • Video exercises, quizzes and Learning Catalytics enhance class participation and assessment of comprehension.
  • Dynamic Study Modules (DSMs) provide personalized learning support.
  • Business Today features daily updated videos, discussion questions, and author blogs.
  • Decision-making simulations place students in managerial roles, evaluating their decision-making skills.
  • Writing Space facilitates writing development, assessment, and feedback. Turnitin integrations checks for plagiarism.
  • Additional features include homework/test management, gradebooks, online course content and scalable materials.

Essentials of Organizational Behavior (13th Edition)

  • This is a textbook on organizational behaviour with authors Stephen P. Robbins and Timothy A. Judge.
  • The textbook covers various parts including understanding oneself, making and implementing decisions, communication in groups etc.

Organisational Behaviour and Decision Making

  • Effective managers should use evidence-based management (EBM) to make decisions.
  • EBM incorporates systematic study to support intuition.
  • Evidence should be systematically considered, even while also using intuition.
  • "Big data" is increasingly used in decision-making processes in business.
  • Data collection and analysis have improved particularly in online retail environments.

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Essentials of Organizational Behavior 13/e PDF

Description

Explore the Full-Circle Learning MyLab™ and MyManagementLab™ platforms designed to enhance student engagement in business courses. This quiz covers pre-class, in-class, and post-class activities that improve comprehension and decision-making skills. Test your knowledge of how these interactive tools shape the learning experience in marketing, management, and more.

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