Business Management Chapter 4: Planning
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Questions and Answers

What is the primary aim of planning in an organization?

  • To generate new business opportunities
  • To ensure employee satisfaction
  • To increase market competition
  • To reduce the risk and uncertainty faced by the organization (correct)

Which type of planning occurs at the top management level and usually has a duration of over five years?

  • Strategic planning (correct)
  • Tactical planning
  • Contingency planning
  • Operational planning

Which step is NOT part of the planning process?

  • Define corporate objectives
  • Develop tactical plan
  • Conduct marketing research (correct)
  • Develop operational plans

In the management by objectives process, what does the subordinate do after the manager sets the standards?

<p>Sets goals to reach or exceed the standards (B)</p> Signup and view all the answers

Which dimension of plans refers to how many times a plan is repeated and used?

<p>Repetitiveness (A)</p> Signup and view all the answers

Flashcards

Strategic Planning

Long-term planning (5+ years) done by top-level management to achieve business objectives. Focuses on overall goals.

Tactical Planning

Medium-term planning for ongoing operations, implementing strategic plans.

Operational Planning

Short-term planning for day-to-day operations and immediate action.

Planning Process (steps)

A systematic process with 6 steps: 1.Define objectives 2.Analyze internal/external factors 3.Revise objectives 4.Develop strategic plan 5.Develop tactical plan 6.Develop operational plans 7.Feedback loop

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Management by Objectives (MBO)

A management process where managers set standards, subordinates set goals to meet those standards, goals are quantified with deadlines.

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Study Notes

Chapter Four: Planning

  • Planning is the systematic development of action plans by analyzing, evaluating, and selecting different opportunities to achieve business goals. Its purpose is to reduce uncertainty.

Types of Planning

  • Strategic Planning: Top-level, long-term (5+ years), includes mission, objectives, and strategic business plans.
  • Tactical Planning: Ongoing operations, medium-term, interpreting strategic plans.
  • Operational Planning: Short-term, daily operations, immediate action.

Dimensions of Plans

  • Repetitiveness: How often the plan is used.
  • Time: Length of time the plan covers.
  • Scope: How far-reaching the plan is.

The Planning Process (6 Steps)

  • Define Corporate Objectives: Establish clear goals.
  • Conduct External & Internal Analysis: Evaluate the environment and company strengths/weaknesses.
  • Revise Objectives (if needed): Adjust goals based on the analysis.
  • Develop Strategic Plan: Broad plan for long-term goals.
  • Develop Tactical Plan: Mid-term plan to support the strategic plan.
  • Develop Operational Plans: Short-term plans to implement tactical plans.
  • Feedback: Continuous evaluation and adjustment.

Management by Objectives (MBO)

  • Process: Manager sets standards; subordinates establish goals exceeding these standards; goals are quantified with timeframes; performance is reviewed and feedback is provided.

Advantages of MBO

  • Clear goal understanding.
  • Commitment to goals.
  • Enhanced control.
  • Increased motivation.
  • Simpler employee appraisal.

Disadvantages of MBO

  • Potential goal conflicts.
  • Requires skilled managers.
  • Potential employee coercion.

SWOT Framework

  • Strengths: Internal positive aspects of a company.
  • Weaknesses: Internal negative aspects of a company.
  • Opportunities: External positive aspects that can be leveraged.
  • Threats: External negative factors impacting the company

Miles and Snow Typology

  • Prospector: Growth-oriented, innovative company.
  • Defender: Focus on stability and existing markets.
  • Analyser: Combines features of defenders and prospectors.
  • Reactor: Responsive to external events without a definite approach.

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Related Documents

Chapter Four PDF

Description

Explore the intricacies of planning in business with this quiz on Chapter Four. Learn about different types of planning, dimensions of plans, and the essential steps in the planning process. This quiz will test your understanding of how systematic planning can reduce uncertainties in achieving business goals.

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