4 Questions
Define globalization in the context of firms extending their sales, ownership, and manufacturing to new markets abroad.
Globalization refers to firms' tendency to extend their sales, ownership, and/or manufacturing to new markets abroad.
What does parochialism refer to?
Believing in one's own perspective as the best
Employees are expected to work shorter hours due to globalization.
False
Ethics are rules or principles that define _______________ conduct.
right and wrong
Study Notes
Globalization
- Refers to firms extending sales, ownership, and manufacturing to new markets abroad
- Parochialism: believing one's own way is the best
- Cultural environments include values, morals, customs, and laws of countries
- Cultural variables: individualism, power distance, uncertainty avoidance, quantity of life, and quality of life
Technology
- Includes equipment, tools, operating methods, and communication
- Affects the supervisor's job
E-Business
- Different from e-commerce
- Involves developing strategies, improving communication with suppliers and customers, and collaborating with partners
- E-business venues include the internet, intranet, and extranet
The Changing Workplace
- The line between work and non-work time is blurred
- Globalization created unlimited work hours
- Communication technology creates enhanced business opportunities
- Employees are expected to work longer hours
- Dual-career couples are common
Workforce Diversity
- Includes differences in gender, race, ethnic origin, age group, family status, physical abilities, and more
- The American workforce is diversifying
Changing How Business Operates
- Downsizing, continuous improvement, work process engineering, and thriving on chaos are factors
- Continuous improvement aims to improve processes and reduce waste
- Thriving on chaos is necessary for supervisors
Ethics
- Refers to rules or principles that define right and wrong conduct
- A subjective concept
- Having a code of ethics makes decision-making easier
- Not all companies have an enforceable code of ethics
This quiz covers the challenges of supervision in a modern business environment, including globalization, technology, and workforce changes. It also explores e-business, e-commerce, and continuous improvement.
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