Business-Level Strategy and Competitive Positioning
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Questions and Answers

Product Differentiation – The ______ of creating a competitive advantage by designing goods or services to satisfy customer needs.

process

Market Segmentation – The ______ a company decides to group customers based on important differences in their needs or preferences, to gain a competitive advantage.

way

Cost-Leadership Strategy – A ______ of trying to outperform competitors by doing everything possible to produce goods or services at a cost lower than they do.

strategy

Differentiation Strategy – A ______ of trying to achieve a competitive advantage by creating a product that is perceived by customers as unique in some important way.

<p>strategy</p> Signup and view all the answers

Stuck in the Middle – The ______ of a company whose strategy fails because it has made product/market choices in a way that does not lead to a sustained competitive advantage.

<p>fate</p> Signup and view all the answers

What is business-level strategy?

<p>Business-Level Strategy is the plan of action strategic managers adopt to use a company’s resources and distinctive competencies to gain a competitive advantage.</p> Signup and view all the answers

What are customer needs?

<p>Customer needs are desires, wants, or cravings that can be satisfied by means of the characteristics of a product or service.</p> Signup and view all the answers

Define market segmentation.

<p>Market segmentation is the way a company decides to group customers based on important differences in their needs or preferences, to gain a competitive advantage.</p> Signup and view all the answers

Explain cost-leadership strategy.

<p>Cost-Leadership Strategy is a strategy of trying to outperform competitors by doing everything possible to produce goods or services at a cost lower than they do.</p> Signup and view all the answers

What is price signaling?

<p>Price Signaling is the process by which companies increase or decrease product prices to convey their competitive intentions to other companies.</p> Signup and view all the answers

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