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Business Letter Writing Essentials Quiz

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Questions and Answers

What are the different styles/forms of a business letter mentioned?

Purely Block or Full Block, Modified Block, Semi-Block, Hanging Indented Style, Indented Style, Memorandum Style

What are the three alternative punctuation styles discussed?

Open punctuation, Closed punctuation, Mixed or standard punctuation

What distinguishes open punctuation in a business letter?

Except the body of the letter which has periods at the end of sentences, the letter elements do not bear punctuation marks at the end of lines in an open punctuation style

Describe closed punctuation in a business letter.

The letter elements are punctuated at the end of lines. Signup and view all the answers

What are the two elements of standard punctuation in a business letter?

<ol> <li>Salutation with a colon ( : ) 2. Complimentary close with a comma ( , )</li> </ol> Signup and view all the answers

What do 'The C’s of Business Letter Writing' refer to?

<ol> <li>Coherence (Sticking together the ideas - use of transitional devices)</li> </ol> Signup and view all the answers

What are the essential parts of a business letter?

Heading, Inside Address, Salutation, Body of the Letter, Complimentary Close/Ending, Signature Signup and view all the answers

What does the heading of a business letter consist of?

Sender's address and the date line (month, day and year) Signup and view all the answers

What is included in the Inside Address of a business letter?

Name of the addressee (recipient), his designation, his company, and its business address Signup and view all the answers

What is the purpose of the Salutation in a business letter?

It serves as the welcome part of the letter Signup and view all the answers

What does the Body of the Letter in a business letter contain?

Introduction (purpose), Body (discussion/elaboration), Conclusion (token of appreciation/call for action/building of goodwill) Signup and view all the answers