Business Letter Writing Essentials Quiz

Purely Block or Full Block, Modified Block, Semi-Block, Hanging Indented Style, Indented Style, Memorandum Style

Open punctuation, Closed punctuation, Mixed or standard punctuation

Except the body of the letter which has periods at the end of sentences, the letter elements do not bear punctuation marks at the end of lines in an open punctuation style

<p>The letter elements are punctuated at the end of lines.</p> Signup and view all the answers

<ol> <li>Salutation with a colon ( : ) 2. Complimentary close with a comma ( , )</li> </ol> Signup and view all the answers

<ol> <li>Coherence (Sticking together the ideas - use of transitional devices)</li> </ol> Signup and view all the answers

<p>Heading, Inside Address, Salutation, Body of the Letter, Complimentary Close/Ending, Signature</p> Signup and view all the answers

<p>Sender's address and the date line (month, day and year)</p> Signup and view all the answers

<p>Name of the addressee (recipient), his designation, his company, and its business address</p> Signup and view all the answers

<p>It serves as the welcome part of the letter</p> Signup and view all the answers

<p>Introduction (purpose), Body (discussion/elaboration), Conclusion (token of appreciation/call for action/building of goodwill)</p> Signup and view all the answers

<p>It serves as the farewell part of the letter</p> Signup and view all the answers

<p>No ambiguity</p> Signup and view all the answers

<p>Brevity- use short words and construct short sentences.</p> Signup and view all the answers

<p>Thoroughness- use full words and avoid omission of necessary words and ideas</p> Signup and view all the answers

<p>Specificity- use specific words, not general words</p> Signup and view all the answers

<p>Accuracy- use precise words and edit your letter before sending it</p> Signup and view all the answers

<p>Politeness- use polite words</p> Signup and view all the answers