Business Letter Format and Structure

What is the function of an acknowledgement letter?

To elicit response from the reader
To show courtesy and sincerity
To act as a simple receipt (correct)
To make a job application

What is the main purpose of a business letter?

To elicit response from the reader (correct)
To reflect careful organization
To give the impression of goodwill
To show the organization address

What is the term for the part of a business letter that consists of the name of the organization/company and address of the sender with zip code?

Inside address
Date line
Heading (correct)
Body

What is another name for a cover letter?

Application letter (D) Signup and view all the answers

What is the salutation in a business letter typically followed by?

A colon (:) (C) Signup and view all the answers

What is important for effective communication in business letters?

Correctness of facts and format (D) Signup and view all the answers

What is the recommended font size for a presentation?

30 (D) Signup and view all the answers

What type of letter is used to raise funds for a cause or an event?

Solicitation Letter (B) Signup and view all the answers

What is the purpose of a business letter?

To convey a message and give essential information (A) Signup and view all the answers

What type of heading is adopted when a plain bond paper is used in writing a letter?

Conventional Heading (A) Signup and view all the answers

What is an example of verbal communication?

Phone calls, video chats and face to face conversations (A) Signup and view all the answers

What is the purpose of a Follow-up letter?

To follow up on a previous communication (A) Signup and view all the answers

What is the primary function of visual communication strategies in the workplace?

To draw attention and provide documentation (A) Signup and view all the answers

What is the purpose of posting certain visuals throughout the workplace?

To comply with safety laws (C) Signup and view all the answers

What is a common way to use nonverbal cues in communication?

Through facial expressions (D) Signup and view all the answers

What can be used to record information during a speech or presentation?

Flip chart or white board (B) Signup and view all the answers

What can be used to elicit an emotional response from an audience?

Video clips (A) Signup and view all the answers

What is the purpose of a well-written business letter?

To iron out business deals or negotiations (D) Signup and view all the answers

What are the two principal characters of a business letter?

The sender and the receiver (C) Signup and view all the answers

What is the purpose of the salutation in a business letter?

To address the receiver with respect (D) Signup and view all the answers

What is the function of the complimentary close in a business letter?

To express courtesy and respect (C) Signup and view all the answers

What is the significance of the C.C. in a business letter?

It indicates that copies of the letter are sent to others (D) Signup and view all the answers

What is the most important aspect of a business letter?

The correctness of facts and figures (A) Signup and view all the answers

How many essential parts does a business letter typically have?

Seven (B) Signup and view all the answers

What is the purpose of a letter of resignation?

To notify the employer of the last day of employment (A) Signup and view all the answers

What is the primary purpose of a letter of inquiry?

To ask for information or clarification (A) Signup and view all the answers

What is the main purpose of a letter of recommendation?

To provide a reference for a job seeker (C) Signup and view all the answers

What is a circulated copy of a letter?

A copy of a letter sent to multiple recipients (C) Signup and view all the answers

What is an important consideration when designing slides for an audio-visual presentation?

Using contrasting colors and keeping designs simple (A) Signup and view all the answers

What is a personal invitation letter?

A letter addressing personal requirements (A) Signup and view all the answers