30 Questions
What is the function of an acknowledgement letter?
To act as a simple receipt
What is the main purpose of a business letter?
To elicit response from the reader
What is the term for the part of a business letter that consists of the name of the organization/company and address of the sender with zip code?
Heading
What is another name for a cover letter?
Application letter
What is the salutation in a business letter typically followed by?
A colon (:)
What is important for effective communication in business letters?
Correctness of facts and format
What is the recommended font size for a presentation?
30
What type of letter is used to raise funds for a cause or an event?
Solicitation Letter
What is the purpose of a business letter?
To convey a message and give essential information
What type of heading is adopted when a plain bond paper is used in writing a letter?
Conventional Heading
What is an example of verbal communication?
Phone calls, video chats and face to face conversations
What is the purpose of a Follow-up letter?
To follow up on a previous communication
What is the primary function of visual communication strategies in the workplace?
To draw attention and provide documentation
What is the purpose of posting certain visuals throughout the workplace?
To comply with safety laws
What is a common way to use nonverbal cues in communication?
Through facial expressions
What can be used to record information during a speech or presentation?
Flip chart or white board
What can be used to elicit an emotional response from an audience?
Video clips
What is the purpose of a well-written business letter?
To iron out business deals or negotiations
What are the two principal characters of a business letter?
The sender and the receiver
What is the purpose of the salutation in a business letter?
To address the receiver with respect
What is the function of the complimentary close in a business letter?
To express courtesy and respect
What is the significance of the C.C. in a business letter?
It indicates that copies of the letter are sent to others
What is the most important aspect of a business letter?
The correctness of facts and figures
How many essential parts does a business letter typically have?
Seven
What is the purpose of a letter of resignation?
To notify the employer of the last day of employment
What is the primary purpose of a letter of inquiry?
To ask for information or clarification
What is the main purpose of a letter of recommendation?
To provide a reference for a job seeker
What is a circulated copy of a letter?
A copy of a letter sent to multiple recipients
What is an important consideration when designing slides for an audio-visual presentation?
Using contrasting colors and keeping designs simple
What is a personal invitation letter?
A letter addressing personal requirements
This quiz tests your knowledge of the different components of a business letter, including the heading, inside address, salutation, and date line. Learn about the modern and traditional forms of business letters and how to properly format them.
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