Business Information Systems Quiz

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Questions and Answers

How does Walmart’s Vendor Managed Inventory (VMI) system primarily benefit the company?

By enabling suppliers to have real-time visibility of its stocks. (correct)

By allowing customers to access supply chain information.

By tracking recurring customers choices for personalized offerings.

By reducing shipping costs through its FBA system.

Which of these scenarios illustrates the usage of IT for improved decision-making?

A shipping company using blockchain to inform captains about insurance coverage. (correct)

A hotel chain providing personalized rooms based on tracked customer preferences.

A retailer offering a wider variety of products to compete with other retailers.

A company launching a new product with augmented reality features.

What is the primary function of the Verizon Digital Dashboard for its managers?

To provide real-time data on various performance metrics for informed decisions. (correct)

To track customers choices for personalized offerings.

To allow customers to access information relating to the supply chain.

To offer augmented reality visualizations of products.

Which choice below is NOT a typical consequence of poor information leading to flawed decision-making?

Effective resource allocation. (B) Signup and view all the answers

How does Amazon utilize its Fulfillment by Amazon (FBA) system to gain a competitive advantage?

By listing a growing share of Chinese suppliers and lowering shipping costs. (D) Signup and view all the answers

What main benefit does Ford derive from using virtual work teams?

To integrate global engineers, reduce costs, and foster creativity. (C) Signup and view all the answers

What is the primary purpose of IKEA's augmented reality application, IKEA Place?

To allow users to visualize furniture in their homes. (B) Signup and view all the answers

Which type of information is primarily focused on the daily, repetitive activities essential for a company's functioning?

Operation information (C) Signup and view all the answers

Why do businesses often invest in IT according to the text?

To survive and adapt to a changing environment. (B) Signup and view all the answers

What is a key feature of influence information, distinguishing it from operational information?

Its aim to modify or motivate the behavior of stakeholders. (C) Signup and view all the answers

Which type of information is most relevant for identifying potential risks or opportunities in the socio-economic environment?

Anticipation information (D) Signup and view all the answers

Which of the following is an example of 'operation' information?

An employee's pay slip (A) Signup and view all the answers

What potential negative impact can result from poorly structured operation information?

It can cause issues at work flow between departments and employees. (C) Signup and view all the answers

What is a distinctive feature of influence information in terms of its form and structure?

It varies greatly in form and can be both structured and informal. (D) Signup and view all the answers

Which of the following best describes what would be categorized as 'anticipation information'?

Updates on competitor activities and industry trends. (A) Signup and view all the answers

Why is it critical to analyze anticipation information with caution?

Because it may involve uncertainties and potential negative facets. (D) Signup and view all the answers

Which level of change primarily focuses on making manual tasks more efficient?

Automate (D) Signup and view all the answers

At what level of change does the redefinition of user roles within the company primarily happen?

Inform (C) Signup and view all the answers

Which change level involves a fundamental shift in business operations and structure?

Transform (A) Signup and view all the answers

Which of the following is an effect primarily associated with the 'Automate' level of change?

Reducing labor costs and user efforts (C) Signup and view all the answers

At which level is the use of resources rationalized?

Inform (B) Signup and view all the answers

Which level of change aims to empower decision-makers with information?

Inform (D) Signup and view all the answers

Which level of change has the effect of 'Reengineering the interaction between processes'?

Transform (B) Signup and view all the answers

What is the primary goal of the 'Automate' level of IS change?

Increasing production capacity (C) Signup and view all the answers

Which level of management is primarily responsible for decisions that impact the entire organization?

Strategic Management (A) Signup and view all the answers

What type of decision is most likely made by Middle Management?

Decisions for each division independently (C) Signup and view all the answers

Which of the following is an example of a decision made at the Operational Management level?

Deciding the quantity of a product to be produced (C) Signup and view all the answers

Which level of management focuses on the control of daily operations?

Middle Management (C) Signup and view all the answers

Which function typically reports to Operational Management?

Plant and administration operators (C) Signup and view all the answers

Which of these options best describes how IT can improve user experience?

By improving both instrumental qualities, non-instrumental qualities and producing positive emotional reactions. (D) Signup and view all the answers

Which of the following illustrates a business model that uses direct delivery to customers?

An airline selling tickets directly to passengers. (D) Signup and view all the answers

In the context of business models, what is the core idea behind a subscription model?

The value is determined by the continuous access and usage. (D) Signup and view all the answers

Which of these technologies is most associated with enhancing the ‘immersive interface’ aspect of user experience?

Technology that gives users a strong sense of presence within a digital world. (A) Signup and view all the answers

What does the term 'disintermediation' refer to in the context of business models?

Delivering a service directly to customers by cutting out intermediaries. (C) Signup and view all the answers

What does 'outside in' mean in the context of business innovation?

Using external sources and ideas to drive innovation and value. (C) Signup and view all the answers

Which of the following is an example of a company using a 'data-driven' business model?

A company that is monetizing collected data by selling or trading it. (A) Signup and view all the answers

Which of the following is NOT described as a dimension of Digital Transformation?

Marketing Strategies (B) Signup and view all the answers

What does ‘inside out’ refer to in the context of business innovation?

Exploiting internal ideas and assets by giving access to external partners. (B) Signup and view all the answers

How can IT assist in improving the non-instrumental qualities of a product?

By considering design aspects such as aesthetic and the values that the product conveys. (B) Signup and view all the answers

Which type of information system is primarily used to support the day-to-day operations of a company?

Transactional Processing System (TPS) (A) Signup and view all the answers

A system that manipulates highly aggregated information derived from a large volume of data at a middle management level, is best described as which of the following?

Management Information System (MIS) (A) Signup and view all the answers

Which of the following best describes the characteristics of a Transactional Processing System (TPS)?

Records routine, daily transactions and consists of highly structured tasks. (C) Signup and view all the answers

Which of the following is an example of a system that would typically be part of a Transactional Processing System (TPS)?

Machine control system in production (D) Signup and view all the answers

What is the primary focus of a Management Information System (MIS)?

Manipulating aggregated data for middle management decision making (D) Signup and view all the answers

Which level of management would typically use a Transactional Processing System (TPS)?

Operational management (C) Signup and view all the answers

All of the following are examples of functions using TPS except:

Budgeting and Forecasting System (B) Signup and view all the answers

Information systems differ based on the needs of the organisation, which system would be most commonly used by sub-division managers?

Management Information System (B) Signup and view all the answers

Study Notes

IS402: IS Management & ERP

Didactic Contract:
- Behaviors expected of the professor and students are outlined
- Professor's expected behaviors include course preparation, respect for diversity, providing course materials on Moodle, responding to queries, and fair grading.
- Student's expected behaviors include punctuality, respectful conduct, responsible use of technology in class, and communication through Moodle or pre-approved channels.
Professor's Behavior:
- Course presence and engagement
- Respect for student diversity
- Timely course material distribution on Moodle
- Opportunities for interaction (email, Teams)
- Exercises for mastering theoretical and practical material
- Equitable grading
Student's Behavior:
- Punctuality (15 minutes grace period, absence penalty)
- No eating/drinking/sleeping or leaving class without permission
- Restricted electronic device usage
- Communication through Moodle and designated channels.
Course Goals:
- Understand IS/IT/ERP concepts
- Familiarize students with digital technologies and applications
- Analyze IS functionality, business needs
- Understand IS contributions to operational improvement and competitive advantage
Course Contribution to UIR RBS mission:
- Develop ethically responsible and innovative managers
- Promote international perspective and strong communication skills
- Encourage innovation in professional environment
Pedagogical Approach:
- Interactive courses and media content
- Group case studies and interactive quizzes
- Use of digital tools (Socrative, Kahoot!, Mentimeter, Wooclap)
Course Planning:
- Overview of digital transformation (Session 1)
- Information to Information System (Session 2)
- IS & Value Creation - Group pitches (Session 3)
- IOS (Session 4)
- IS Professions (Session 5)
- Individual Midterm exam (Session 6)
- Group Presentations on digital transformation (Session 7)
- ERP (Session 8)
- SAP Overview (Session 9)
- SAP Lab First Login (Session 10)
- SAP practical work (Sessions 11-13)
Group Project:
- Group size: 5-6 students
- Analyze business transformations in the digital age
- Select a sector and a digital technology
- Analyze how the chosen technology transforms business models, user experience, and operational processes
- Provide recommendations to companies in the selected sector
Project Deliverables:
- Deliverable 1 (Pre-Session 3): Chosen subject (sector, technology, companies)
- Deliverable 2 (Pre-Session 5): Detailed report (20-25 pages)
- Deliverable 3 (Session 7): Presentation (10-15 minutes followed by Q&A)
Group Project Grading Criteria:
- Conceptual understanding and insight
- Clarity of argument and expression
- Quality of conclusions and recommendations
- Presentation persuasiveness and clarity
- Effectiveness in answering questions
- Contribution to class learning
Course Grading System:
- 10% Attendance
- 20% Group Project
- 20% Individual Midterm
- 50% Final Exam

Information Technology (IT)

Definition:
- All technologies related to the creation, processing, storage, securing and exchange of information electronically.
Examples:
- Computers, networks, connected devices, cloud, fax machines.
Historic Development:
- ENIAC (1945), IBM 5100 (1975), Windows 1.0 (1983), World Wide Web (1989), Quantum Computer (2019)
Current Status:
- Increasing computer capacity and storage, decreasing costs
- Expanding accessibility to the wider population
- Increased connectivity and intelligent machines present in daily life
Gartner Hype Cycle:
- Shows the life cycle of various technological innovations, from early hype to established productivity.

Information Systems (IS)

Definition:
- A structured organizational system for communication that tracks past and future business activity reliably, efficiently, and objectively.
Dimensions:
- Hardware, software, personnel, data, procedures.
- Business Processes, Organization (culture & structure), Technology (Management)

Digital Transformation Era

Definition:
- A process of change driven by the intensive use of digital technologies (digitization), encompassing products, services, and processes.
Fundamental Digital Technologies:
- Data Analysis(Data Viz, Data Lake, etc.)
- Mobile devices(BYOD)
- Cloud computing
- Social technologies
- Artificial Intelligence (AI)

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Description

This quiz explores the impact of information technology on decision-making within various companies. It covers concepts related to Vendor Managed Inventory, digital dashboards, and augmented reality applications. Test your knowledge on how businesses leverage IT for competitive advantage and operational efficiency.