Podcast
Questions and Answers
Which of the following graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account?
Which of the following graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account?
- Business process model (BPM) (correct)
- Business strategic model (BSM)
- Business matrix model (BMM)
- Business indexing model (BIM)
Which components can provide automated responses to sales inquiries, online order processing, and inventory tracking?
Which components can provide automated responses to sales inquiries, online order processing, and inventory tracking?
- Automatic teller machine (ATM)
- Customer relationship management (CRM) (correct)
- Just-in-time (JIT)
- Total cost of ownership (TCO)
What must be achieved to fulfill a company’s mission?
What must be achieved to fulfill a company’s mission?
- Key performance factor
- Critical success factor (correct)
- Core competency
- Vision competency
What does total cost of ownership (TCO) include?
What does total cost of ownership (TCO) include?
What does the acronym TCO stand for in the context of project management?
What does the acronym TCO stand for in the context of project management?
If any task along a critical path falls behind schedule, what will happen to the entire project?
If any task along a critical path falls behind schedule, what will happen to the entire project?
What is one of the activities involved in project planning for a project manager?
What is one of the activities involved in project planning for a project manager?
What are the three legs of a project triangle?
What are the three legs of a project triangle?
Who negotiates with users who might have conflicting requirements or want changes that would require additional time or expense in a project?
Who negotiates with users who might have conflicting requirements or want changes that would require additional time or expense in a project?
What does project scheduling involve as an activity for a project manager?
What does project scheduling involve as an activity for a project manager?
What involves breaking a project down into a series of smaller tasks?
What involves breaking a project down into a series of smaller tasks?
