Podcast
Questions and Answers
What is the core of knowledge management?
What is the core of knowledge management?
Information is static and linear in nature.
Information is static and linear in nature.
False
What is the difference between data and information?
What is the difference between data and information?
Data has no relation between its pieces, while information is a relationship between data dependent on context for its meaning.
Tacit knowledge is __________.
Tacit knowledge is __________.
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Match the types of knowledge with their descriptions:
Match the types of knowledge with their descriptions:
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What is the core of knowledge management?
What is the core of knowledge management?
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What is the outcome of learning that provides an organization's sustainable competitive advantage?
What is the outcome of learning that provides an organization's sustainable competitive advantage?
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Explicit knowledge is stored in documents, databases, websites, emails, and ___.
Explicit knowledge is stored in documents, databases, websites, emails, and ___.
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Tacit knowledge can be easily codified and stored in databases.
Tacit knowledge can be easily codified and stored in databases.
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Match the following modes of knowledge conversion with their descriptions:
Match the following modes of knowledge conversion with their descriptions:
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Study Notes
Understanding Knowledge
- Knowledge is increasingly recognized as a strategic imperative of organizations, essential for growth and competitiveness.
- A collection of data is not information, and information remains relatively static in time and linear in nature.
- Information becomes knowledge when patterns and relationships are identified, and implications are understood.
Knowledge Definitions
- Different perspectives on knowledge definitions:
- Information with rules allowing inferences to be drawn.
- Familiarity, awareness, or understanding gained through experience or study.
- Information plus semantic meaning, measured by depth, scope, and ability to integrate and resolve problems.
- Built upon the foundation of mental abilities.
- Part of the hierarchy made up of data, information, and knowledge.
- Information with guidance for action based on insight and experience.
- Relevant, actionable, and partially based on experience.
- Content in context to produce an actionable understanding.
Types of Knowledge
- Two types of knowledge:
- Tacit knowledge: personal, stored in people's heads, accumulated through study and experience.
- Explicit knowledge: codified, stored in documents, databases, and other formal systems.
Tacit Knowledge
- Tacit knowledge grows through trial and error, and experience of success and failure.
- Sharing tacit knowledge is a great challenge to organizations.
- Tacit knowledge can be shared through conversations, workshops, on-the-job training, and IT tools.
- Essential prerequisite for making good decisions.
Explicit Knowledge
- Comprises anything that can be codified, documented, and archived.
- Examples: reports, memos, business plans, drawings, patents, trademarks, customer lists, methodologies, etc.
- Not separate from tacit knowledge, but complementary.
- Requires tacit knowledge to understand.
Interaction between Types of Knowledge
- Dynamic interaction between tacit and explicit knowledge leads to knowledge creation in an organization.
- This interaction brings about the four modes of knowledge conversion.
Four Modes of Knowledge Conversion
- Socialization: creating common tacit knowledge through shared experiences.
- Externalization: articulating tacit knowledge into explicit knowledge (concepts, diagrams, etc.).
- Other modes: internalization and combination.
Understanding Knowledge
- Knowledge is increasingly recognized as a strategic imperative of organizations, essential for growth and competitiveness.
- A collection of data is not information, and information remains relatively static in time and linear in nature.
- Information becomes knowledge when patterns and relationships are identified, and implications are understood.
Knowledge Definitions
- Different perspectives on knowledge definitions:
- Information with rules allowing inferences to be drawn.
- Familiarity, awareness, or understanding gained through experience or study.
- Information plus semantic meaning, measured by depth, scope, and ability to integrate and resolve problems.
- Built upon the foundation of mental abilities.
- Part of the hierarchy made up of data, information, and knowledge.
- Information with guidance for action based on insight and experience.
- Relevant, actionable, and partially based on experience.
- Content in context to produce an actionable understanding.
Types of Knowledge
- Two types of knowledge:
- Tacit knowledge: personal, stored in people's heads, accumulated through study and experience.
- Explicit knowledge: codified, stored in documents, databases, and other formal systems.
Tacit Knowledge
- Tacit knowledge grows through trial and error, and experience of success and failure.
- Sharing tacit knowledge is a great challenge to organizations.
- Tacit knowledge can be shared through conversations, workshops, on-the-job training, and IT tools.
- Essential prerequisite for making good decisions.
Explicit Knowledge
- Comprises anything that can be codified, documented, and archived.
- Examples: reports, memos, business plans, drawings, patents, trademarks, customer lists, methodologies, etc.
- Not separate from tacit knowledge, but complementary.
- Requires tacit knowledge to understand.
Interaction between Types of Knowledge
- Dynamic interaction between tacit and explicit knowledge leads to knowledge creation in an organization.
- This interaction brings about the four modes of knowledge conversion.
Four Modes of Knowledge Conversion
- Socialization: creating common tacit knowledge through shared experiences.
- Externalization: articulating tacit knowledge into explicit knowledge (concepts, diagrams, etc.).
- Other modes: internalization and combination.
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Description
This quiz covers the basics of Knowledge Management, including understanding knowledge, types of knowledge, and knowledge management systems, for 3rd-year BIS students at Helwan University.
