Podcast
Questions and Answers
Which of the following is a key challenge when integrating diverse systems within Customer Relationship Management (CRM)?
Which of the following is a key challenge when integrating diverse systems within Customer Relationship Management (CRM)?
- Inconsistent data quality across systems. (correct)
- Excessive standardization of customer data.
- Lack of high-speed internet access.
- Over-reliance on open-source software.
In which cloud deployment model is data security considered a significant concern due to its shared nature?
In which cloud deployment model is data security considered a significant concern due to its shared nature?
- Community Cloud
- Hybrid Cloud
- Public Cloud (correct)
- Private Cloud
How are Enterprise Resource Planning (ERP) systems typically classified in terms of organizational scope?
How are Enterprise Resource Planning (ERP) systems typically classified in terms of organizational scope?
- Enterprise-wide and inter-enterprise information systems. (correct)
- Exclusively for internal process management.
- Primarily departmental information systems.
- Limited to financial accounting and reporting.
What is a key underlying assumption of the 'mapping-oriented' understanding of models in information systems?
What is a key underlying assumption of the 'mapping-oriented' understanding of models in information systems?
When conducting literature research for a thesis in Business Informatics, which guideline should be followed regarding the use of sources?
When conducting literature research for a thesis in Business Informatics, which guideline should be followed regarding the use of sources?
What primary purpose do process models serve in the context of business informatics?
What primary purpose do process models serve in the context of business informatics?
Which statement accurately describes the role of process organization within a company?
Which statement accurately describes the role of process organization within a company?
How can Business Informatics (Wirtschaftsinformatik) and Information Systems (Research) mutually benefit each other?
How can Business Informatics (Wirtschaftsinformatik) and Information Systems (Research) mutually benefit each other?
Which of the following statements accurately describes the ARIS function view?
Which of the following statements accurately describes the ARIS function view?
What is a core aspect of construct-oriented understanding of models?
What is a core aspect of construct-oriented understanding of models?
Flashcards
Was sind ERP-Systeme?
Was sind ERP-Systeme?
Die unternehmensweiten und -übergreifenden Informationssysteme, die sowohl interne Prozesse als auch Prozesse mit Lieferanten unterstützen.
Was ist Ablauforganisation?
Was ist Ablauforganisation?
Sie regelt die Aufgabenerfüllungsprozesse in einer Unternehmung in sachlogischer, zeitlicher, räumlicher und mengenmäßiger Hinsicht.
Wie ergänzen sich Wirtschaftsinformatik und Systems Research?
Wie ergänzen sich Wirtschaftsinformatik und Systems Research?
Wirtschaftsinformatik kann von den Forschungsmethoden und -ergebnissen der Information Systems (Research) profitieren, indem sie diese als Ausgangspunkt oder als Feedback nutzt.
Was ist die ARIS Funktionssicht?
Was ist die ARIS Funktionssicht?
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Was liegt dem Konstruktorientierten Modellverständnis zugrunde?
Was liegt dem Konstruktorientierten Modellverständnis zugrunde?
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Was ist horizontale Integration?
Was ist horizontale Integration?
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Was ist eine Aufgabe der ITIL 2011?
Was ist eine Aufgabe der ITIL 2011?
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Typisches Informationssystem in der Wirtschaftsinformatik?
Typisches Informationssystem in der Wirtschaftsinformatik?
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Was versucht die Technology Transformation View?
Was versucht die Technology Transformation View?
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Was ist das Produktivitätsparadoxon?
Was ist das Produktivitätsparadoxon?
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Study Notes
- The integration of different systems of existing IT is generally necessary but problematic, for example, due to poor data quality.
- Data security plays a major role in the public cloud because it involves public clouds that can be used by anyone.
- ERP systems are company-wide and cross-company information systems because they support both internal processes and processes with suppliers.
- The reality can be perceived objectively, so each modeler always designs exactly the same model through observation.
- Articles from WIRTSCHAFTSINFORMATIK and HMD should not be cited without reflection when writing a thesis in business informatics.
- Procedural models can create transparency about the sub-activities of an overall output.
- Workflow organization regulates task fulfillment processes in a company in terms of logical, temporal, spatial, and quantitative aspects.
- Business Informatics can benefit from the research methods and results of Information Systems (Research) by using them as a starting point or as feedback.
- The ARIS function view describes the processes to be carried out by a company, as well as their static, hierarchical relationships.
- The purpose of a model is determined by the model user in the construct-oriented understanding of models.
- Horizontal integration involves linking information systems across departmental boundaries so that all functional areas in the company have access to the same data.
- ITIL 2011 Phase Service Strategy involves deriving a service portfolio from market requirements, IT organization capabilities, and customer needs.
- Business Informatics deals with information systems in business, public administration, and private households.
- A system that supports exam administration for students, enabling registration and deregistration for exams and recording of exam results by the examination office, is a typical information system.
- The Technology Transformation View of the Strategic Alignment Model (SAM) is based on the idea of identifying the best available IT solutions for the business strategy, independent of the organizational structure.
- More IT does not necessarily promote business success and can even reduce it.
- BPR projects design new processes, while CPI focuses on existing processes.
- The IT department should be set up in such a way that the goals of business process orientation and customer orientation are maintained.
- Integration means linking people, tasks, and technology into a unified whole in order to counteract functional, process, and departmental boundaries.
- Business informatics is a formal science because it uses formal description methods.
- It is a real science because it examines phenomena of reality.
- It is also an engineering science because the design of information systems requires a construct system.
- Ordering is assigned to the ARIS function view.
- ERP systems can now be connected to other systems, for example, those of suppliers, but the introduction of ERP systems requires a lot of experience.
- The CIO is one of the mixed professions, as he has both technical and IT tasks and acts as an intermediary between developers and users.
- The two approaches of CPI and BRP can be used alternately over time.
- Customer Relationship Management systems are company-wide application systems that track and analyze all of the company's interactions with customers.
- A system that supports the production planning and control of cars is an information system from a business informatics perspective.
- The control view integrates all other views and thereby represents the entire facts of a business process.
- Textual documentation of business processes is easy to understand because no knowledge of a modeling language is required.
- The CRM goal "one Face of customer" means that customers have a uniform view of the company across all channels.
- The ITIL lifecycle typically begins with the "Service Strategy" phase, as this is where the top-down decisions are made.
- The three principles of ARIS presented in the lecture are process orientation, decomposition principle, and life cycle.
- Functional orientation is characterized by a strong division of labor, while process orientation is characterized by customer and team orientation.
- The ARIS Life Cycle principle begins with a requirements analysis and formal representation of the business problem.
- SAM helps to meet the challenges of alignment by structuring and systematizing the diverse dependencies between business strategy, organizational structures, and IT.
- ITIL 2011 Phase Service Strategy involves deriving a service portfolio from market requirements, IT organization capabilities, and customer needs.
- In the function view, the processes to be carried out by a company (e.g., checking an order) and their static, hierarchical relationships are described.
- The control view integrates all other views and thereby represents the entire facts of a business process.
- The PDCA cycle provides a procedural model that describes how CPI can be implemented.
- The task of transaction systems is to process daily recurring business transactions.
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