Podcast
Questions and Answers
What type of arrangement involves an organization transferring its workforce to a leasing firm?
What type of arrangement involves an organization transferring its workforce to a leasing firm?
What is required for successful offshoring?
What is required for successful offshoring?
What is the term for an individual who provides services to another individual or organization on a short-term basis?
What is the term for an individual who provides services to another individual or organization on a short-term basis?
What protects employees who report unethical, illegal, or unsafe actions by their employer?
What protects employees who report unethical, illegal, or unsafe actions by their employer?
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What is the term for a work environment with temporary positions and short-term engagements?
What is the term for a work environment with temporary positions and short-term engagements?
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What is an example of offshore outsourcing?
What is an example of offshore outsourcing?
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What is the purpose of whistle-blower protection laws?
What is the purpose of whistle-blower protection laws?
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What type of worker is contracted for a short-term engagement?
What type of worker is contracted for a short-term engagement?
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What is the term for an effort to attract public attention to a negligent, illegal, unethical, abusive, or dangerous act by an organization?
What is the term for an effort to attract public attention to a negligent, illegal, unethical, abusive, or dangerous act by an organization?
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What is a characteristic of the gig economy?
What is a characteristic of the gig economy?
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Study Notes
Organization's Responsibility
- Organization takes responsibility for the impact of its actions on shareholders, consumers, employees, community, environment, and suppliers.
- Supply chain sustainability is a component of CSR that focuses on developing and maintaining a supply chain that meets current needs without compromising the ability of future generations to meet their needs.
Morals, Ethics, and Laws
- Morals are personal principles used to determine what is right and wrong.
- Ethics are a code of behavior defined by a group to which an individual belongs.
- Laws are a system of rules enforced by institutions that tell us what we can and cannot do.
Importance of Corporate Social Responsibility and Good Business Ethics
- Gain the goodwill of the community.
- Create an organization that operates consistently.
- Foster good business practices.
- Protect the organization and its employees from legal action.
- Avoid unfavorable publicity.
Ethics in the Business
- More complex work environments spanning diverse cultures make it difficult to apply ethics.
- Goals of ethics training include showing employees how to apply the code of ethics in real life, encouraging employees to report misconduct, and showing effective ways of reporting incidents.
Financial Data and Privacy Laws
- Fair Credit Reporting Act regulates credit-reporting bureaus.
- Right to Financial Privacy Act protects financial institution customers' records from unauthorized scrutiny by the federal government.
- Gramm-Leach-Bliley Act (GLBA) includes financial privacy rules, safeguards rule, and pretexting rule.
- Fair and Accurate Credit Transactions Act allows consumers to obtain a free credit report from the three primary consumer credit reporting companies.
Health Information
- Health Insurance Portability and Accountability Act (HIPAA) includes provisions designed to protect health information.
Causes of Poor Quality Software
- Many developers do not know how to design quality into software.
- Extreme pressure to reduce the time to market for products.
Importance of Software Quality
- Business information systems collect and process data and disseminate output.
- Decision support systems improve decision making.
- Mismanaged software causes missed product deadlines, increased development costs, and delivery of low-quality products.
Software Product Liability
- Product liability is the liability of manufacturers, sellers, lessors, and others for injuries caused by defective products.
- Strict liability holds defendants responsible for injury, regardless of negligence or intent.
- Legal defenses against strict liability include doctrine of supervening event, government contractor defense, and expired statute of limitations.
Developing Quality Systems
- Capability Maturity Model Integration (CMMI) models help organizations improve their processes.
- CMMI-Development (CMMI-DEV) assesses and improves software development practices.
- Safety-critical systems are those whose failure may cause human injury or death.
- ARO × SLE = ALE.
Offshoring and Whistleblowing
- Offshore outsourcing is when services are provided by an organization whose employees are in a foreign country.
- Successful offshoring requires daily interaction between software development and business teams, and a hands-on approach to project management.
- Whistleblowing is an effort to attract public attention to negligent, illegal, unethical, abusive, or dangerous acts by an organization.
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Description
This quiz covers the importance of corporate social responsibility, morals, ethics, and laws in business operations. It examines the impact of an organization's actions on stakeholders and the environment.
