Recent Lessons

Show all results for ""

Feature Overview

Ace your exams with our all-in-one platform for creating and sharing quizzes and tests.

Quizzes

Create quizzes and tests automatically from your content using AI.

Flashcards

Automatically turn your notes into digital flashcards.

Share, Export & Embed

Share with classmates or export to Excel and your learning management system.

Stats & Reporting

Auto-grading quizzes and tests with detailed stats and reports.

Mobile Apps

The smarter way to study – wherever you are.

Pricing

Search...

10 Questions

1 Views

Business Emails: Purpose and Types

Choose a study mode

Play Quiz

Study Flashcards

Spaced Repetition

Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is NOT an appropriate subject line for a business email?

Monthly sales report

Important meeting agenda

Hi there (correct)

URGENT: ACTION REQUIRED

What is the appropriate way to address a colleague in a lower position when writing a business email?

Dear Colleague,

Dear [First Name], (correct)

Hey there,

Dear Mr./Ms. [Last Name],

Which of the following statements about the opening paragraph of a business email is correct?

It should be vague and ambiguous.

It should define the subject and state the purpose of the email. (correct)

It should be written in all capital letters for emphasis.

It should contain irrelevant information.

Which of the following is a recommended practice when using the 'Bcc' field in a business email?

Use it cautiously and only when necessary to protect the privacy of recipients. Signup and view all the answers

What is the appropriate way to address a group of readers in a business email?

Dear Esteemed Directors and Colleagues, Signup and view all the answers

Which of the following statements about business email subject lines is correct?

They should be clear, concise, and reflect the content and importance of the email. Signup and view all the answers

What is the appropriate way to address a non-colleague or someone in a higher position when writing a business email?

Dear Prof./Dr./Eng./Mr./Ms. [Last Name], Signup and view all the answers

Which of the following statements about the body of a business email is correct?

The greeting line can be omitted after exchanging several emails on the same topic. Signup and view all the answers

Which of the following is an appropriate way to structure the body of a business email?

Greeting line, opening paragraph, closing paragraph Signup and view all the answers

Which of the following statements about the use of abbreviations in business emails is correct?

Abbreviations that the writer does not know should be avoided for clarity. Signup and view all the answers