Podcast
Questions and Answers
Which of the following is NOT an appropriate subject line for a business email?
Which of the following is NOT an appropriate subject line for a business email?
- Monthly sales report
- Important meeting agenda
- Hi there (correct)
- URGENT: ACTION REQUIRED
What is the appropriate way to address a colleague in a lower position when writing a business email?
What is the appropriate way to address a colleague in a lower position when writing a business email?
- Dear Colleague,
- Dear [First Name], (correct)
- Hey there,
- Dear Mr./Ms. [Last Name],
Which of the following statements about the opening paragraph of a business email is correct?
Which of the following statements about the opening paragraph of a business email is correct?
- It should be vague and ambiguous.
- It should define the subject and state the purpose of the email. (correct)
- It should be written in all capital letters for emphasis.
- It should contain irrelevant information.
Which of the following is a recommended practice when using the 'Bcc' field in a business email?
Which of the following is a recommended practice when using the 'Bcc' field in a business email?
What is the appropriate way to address a group of readers in a business email?
What is the appropriate way to address a group of readers in a business email?
Which of the following statements about business email subject lines is correct?
Which of the following statements about business email subject lines is correct?
What is the appropriate way to address a non-colleague or someone in a higher position when writing a business email?
What is the appropriate way to address a non-colleague or someone in a higher position when writing a business email?
Which of the following statements about the body of a business email is correct?
Which of the following statements about the body of a business email is correct?
Which of the following is an appropriate way to structure the body of a business email?
Which of the following is an appropriate way to structure the body of a business email?
Which of the following statements about the use of abbreviations in business emails is correct?
Which of the following statements about the use of abbreviations in business emails is correct?
