10 Questions
Which of the following is NOT an appropriate subject line for a business email?
Hi there
What is the appropriate way to address a colleague in a lower position when writing a business email?
Dear [First Name],
Which of the following statements about the opening paragraph of a business email is correct?
It should define the subject and state the purpose of the email.
Which of the following is a recommended practice when using the 'Bcc' field in a business email?
Use it cautiously and only when necessary to protect the privacy of recipients.
What is the appropriate way to address a group of readers in a business email?
Dear Esteemed Directors and Colleagues,
Which of the following statements about business email subject lines is correct?
They should be clear, concise, and reflect the content and importance of the email.
What is the appropriate way to address a non-colleague or someone in a higher position when writing a business email?
Dear Prof./Dr./Eng./Mr./Ms. [Last Name],
Which of the following statements about the body of a business email is correct?
The greeting line can be omitted after exchanging several emails on the same topic.
Which of the following is an appropriate way to structure the body of a business email?
Greeting line, opening paragraph, closing paragraph
Which of the following statements about the use of abbreviations in business emails is correct?
Abbreviations that the writer does not know should be avoided for clarity.
Learn about the purpose of business emails, distinguishing them from casual emails, as well as the various types of business emails, letters, and memos that can be used in a professional setting.
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