Business Drivers for Information Systems

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For this reason, we will integrate ______-oriented analysis and design tools and techniques throughout this look to give you a competitive advantage in tomorrow's job market.

object

At the same time, ______ tools and techniques are still important.

structured

Another significantly ______ trend is the use of collaborative technologies.

technology

Collaborative technologies are those that enhance ______ communications and teamwork.

<p>interpersonal</p> Signup and view all the answers

Four important classes of collaborative technologies are email, instant messaging, ______, and work flow.

<p>groupware</p> Signup and view all the answers

But email's importance in information systems ______ is changing.

<p>development</p> Signup and view all the answers

There is no need to switch to a dedicated email program such as ______.

<p>Outlook</p> Signup and view all the answers

Related to email technology is ______ messaging (e.g., AOL's instant Messenger and Microsoft's MSN Messenger service).

<p>instant</p> Signup and view all the answers

Laptop computers are increasingly equipped with ______ and mobile capabilities.

<p>wireless</p> Signup and view all the answers

These technical trends will significantly impact the ______ and design of new information systems.

<p>analysis</p> Signup and view all the answers

Increasingly, ______ access must be assumed.

<p>wireless</p> Signup and view all the answers

Most contemporary information systems are built using ______ technologies.

<p>object</p> Signup and view all the answers

Today's pervasive programming languages are ______ - oriented.

<p>object</p> Signup and view all the answers

Object-oriented software offers two fundamental advantages over non-______ software.

<p>object</p> Signup and view all the answers

Objects are ______.

<p>reusable</p> Signup and view all the answers

Businesses face challenges such as globalization, competition, and rising customer expectations for fast and reliable _____

<p>services</p> Signup and view all the answers

Technological innovations like cloud computing and _____ allow for more efficient systems.

<p>artificial intelligence</p> Signup and view all the answers

The process of developing information systems begins with understanding the _____ and identifying requirements.

<p>problem</p> Signup and view all the answers

After the system is built, it is then _____ for functionality and security.

<p>tested</p> Signup and view all the answers

Regular _____ of the system ensures it stays up-to-date and effective.

<p>maintenance</p> Signup and view all the answers

Current _____ drivers influence information systems development significantly.

<p>business</p> Signup and view all the answers

Trends like IoT and _____ introduce new possibilities and challenges for information systems.

<p>blockchain</p> Signup and view all the answers

A clear structure is essential in the process of developing information systems, which includes creating a system _____ focused on data flow.

<p>design</p> Signup and view all the answers

All system designs must conform to the standard IT ______.

<p>architecture</p> Signup and view all the answers

The construction, installation, testing, and delivery of a system is known as system ______.

<p>implementation</p> Signup and view all the answers

New hardware and system software are installed during system ______.

<p>implementation</p> Signup and view all the answers

Any purchased application software must be installed and ______.

<p>configured</p> Signup and view all the answers

Users must be ______ to properly use the new system.

<p>trained</p> Signup and view all the answers

Implemented information systems may have ______ and design flaws.

<p>errors</p> Signup and view all the answers

Business and user requirements ______ constantly change.

<p>constantly</p> Signup and view all the answers

A change made for system support is often called a maintenance or ______ project.

<p>enhancement</p> Signup and view all the answers

Most new information systems applications are being designed for an ______ architecture.

<p>Internet</p> Signup and view all the answers

Today, we increasingly see applications designed to run within an Internet ______ such as Internet Explorer or Netscape.

<p>browser</p> Signup and view all the answers

Security issues tend to revolve around business ______; that is, 'how will the business continue in the event of a breach or disaster?'

<p>continuity</p> Signup and view all the answers

Businesses must protect their digital ______ from outside threats.

<p>assets</p> Signup and view all the answers

Consumers are increasingly demanding ______ in the digital economy.

<p>privacy</p> Signup and view all the answers

Governments are regulating privacy issues, and the regulations will likely become more ______ as the digital economy continues to evolve.

<p>stringent</p> Signup and view all the answers

Almost every business now has a privacy ______.

<p>policy</p> Signup and view all the answers

The concerns regarding security and privacy have become fundamental business ______.

<p>concerns</p> Signup and view all the answers

The need for knowledge asset management impacts information systems on a variety of ______.

<p>fronts</p> Signup and view all the answers

Continuous process improvement (CPI) examines a business process to implement a series of small changes for ______.

<p>improvement</p> Signup and view all the answers

Businesses have learned that quality has become a critical success factor in ______.

<p>competition</p> Signup and view all the answers

TQM commitments require that every business function, including information services, identify quality ______.

<p>indicators</p> Signup and view all the answers

As new information systems are built, there will be an increasing focus on integration of the data and information that can create and preserve ______.

<p>knowledge</p> Signup and view all the answers

Many businesses are learning that those business processes have not changed substantially in ______.

<p>decades</p> Signup and view all the answers

Quality management does not begin and end with the products and services sold by the ______.

<p>business</p> Signup and view all the answers

Many business processes are overly bureaucratic, and all their steps do not truly contribute ______ to the business.

<p>value</p> Signup and view all the answers

Flashcards

E-business Applications

Applications designed for e-commerce activities on the Internet.

Internet Architecture

A structure for applications to operate under web protocols.

Browser Importance

Browsers like Internet Explorer are more crucial than desktop OS choices.

Security Concerns

Issues relating to protecting digital assets and ensuring business continuity.

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Privacy in Digital Economy

The growing demand for personal privacy among consumers online.

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Regulatory Compliance

Laws governing how businesses handle consumer privacy.

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Business Continuity

Strategies for maintaining operations during disruptions.

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Privacy Policy

An explanation by businesses on how they protect consumer data.

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Wireless Capabilities

Features allowing devices to connect to networks without cables for mobility.

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Information Workers

Individuals who manage and manipulate information in their jobs.

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Object Technologies

Programming methods using objects to build software applications.

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Advantages of Objects

Includes reusability and extensibility in software design.

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Object-Oriented Programming (OOP)

A programming paradigm based on the concept of 'objects'.

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Lifetime Costs

Overall costs associated with maintaining and improving software over time.

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Structured Methods

Traditional programming methods that preceded object-oriented techniques.

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Object-Oriented Analysis and Design

Approach focusing on designing systems using object technologies.

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Business Drivers

Factors influencing the development of information systems in businesses.

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Technological Innovations

New technologies like AI and cloud computing transforming information systems.

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Globalization

The process that increases interconnectedness and competition in global markets.

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Customer Expectations

The demands for fast and reliable services by customers in today's market.

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System Development Process

A structured approach to create and implement information systems.

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Regulatory Goals

Compliance requirements that organizations must follow in their operations.

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Sustainability Goals

Objectives aimed at reducing environmental impact through business practices.

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Emerging Trends

New developments such as IoT and blockchain affecting information systems.

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Knowledge Asset Management

The process of preserving and integrating knowledge within an organization.

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Data Redundancy

The occurrence of duplicate or contradictory data in information systems.

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Continuous Process Improvement (CPI)

The methodology of making small, incremental changes to improve business processes.

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Total Quality Management (TQM)

A comprehensive approach to improving quality across all business functions.

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Business Process Redesign

The analysis and redesign of workflows and processes to improve efficiency.

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Information Systems Integration

The process of combining various data sources into a cohesive information system.

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Quality Indicators

Metrics used to measure and evaluate the quality of a business process.

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Bureaucratic Processes

Inefficient processes laden with unnecessary steps and regulations.

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System Implementation

The process of construction, installation, testing, and delivery of a system into production.

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Installation and Testing

The phase during system implementation where hardware and software are set up and verified.

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User Training

Educating users on how to properly use the new information system.

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Data Conversion

The process of migrating data from the previous system into the new system's databases.

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Continuous Improvement

The ongoing effort to make adjustments and enhancements to an information system.

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Maintenance Project

A project focused on fixing flaws or implementing changes in an existing system.

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User Requirements

The needs and expectations that users have for a new system.

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Technical Blueprints

Detailed documents that outline the specifications for system construction.

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Object-Oriented Analysis

A method of analyzing a system using objects to represent data and behaviors.

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Collaborative Technologies

Tools that enhance teamwork and communication among individuals.

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Email in Information Systems

The integration of email capabilities within application software.

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Instant Messaging

A form of real-time communication often used within businesses.

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Groupware

Software that allows multiple users to collaborate on projects remotely.

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Workflow Tools

Structured tools preferred for analyzing and designing business processes.

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E-mail-Enabled Applications

Applications that can send and receive emails without separate programs.

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Productivity Implications

The significant impact of tools like instant messaging on business efficiency.

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Study Notes

Business Drivers for Today's Information Systems

  • Globalization is a significant economic trend, driving competition globally. Emerging industries offer lower costs and superior quality, forcing businesses to adapt in this globalized market.
  • Businesses face increased customer expectations for fast, reliable services, pushing them towards better systems to meet the demand.
  • Sustainability and regulatory compliance are crucial factors influencing information systems development.
  • Technology innovations, like cloud computing, AI, big data, and mobile technology, facilitate more efficient, scalable, and automated systems.

Module Learning Objectives

  • Students will describe current business drivers that influence information system development
  • Students will describe current technology drivers that influence information systems development
  • Students will briefly describe the process for developing information systems

Learning Contents: Business Drivers for Today's Information Systems

  • Businesses today use trends to influence system development. Many trends quickly become fads, but trends like globalization, electronic commerce, security, and knowledge assets are important factors.
  • Globalization, in particular, necessitates modifications in business operations to compete effectively in the global market.
  • E-commerce (business-to-consumer and business-to-business) is changing how businesses conduct transactions by using the internet.

Technology Drivers for Today's Information Systems

  • Information systems require internationalization to support multiple languages and currency exchange rates.
  • Information systems demand integration for effective performance analysis because of factors like language barriers.
  • Internet technologies (e.g., e-commerce, extranets, intranets, portals, HTML, and XML) are expanding and innovating how businesses operate.
  • Mobile and wireless technologies (like smartphones and tablets) are changing business operations.
  • Object technologies (like Java and C++) facilitate reusable and extensible software.
  • Collaborative technologies, like e-mail, instant messaging, groupware, and work flow, enhance teamwork and enhance interpersonal communication.

Enterprise Applications

  • Enterprise applications (like ERP, CRM, and SCM) are crucial for businesses requiring core functions like financials, human resources, marketing, and operations.
  • Enterprise applications are increasingly purchased and configured from vendors, rather than custom-built.
  • Customization and integration with existing systems are key considerations.

Emerging Technologies

  • Cloud computing, artificial intelligence, big data analytics, mobile technologies, the internet of things, blockchain, and cybersecurity innovations are prominent forces in shaping modern information systems development.
  • These technologies empower businesses to increase efficiency, adopt innovation and improve customer experience.

Simple System Development Process

  • This involves identifying the problem, understanding it, identifying requirements, choosing a solution, designing it, implementing, and evaluating the results.
  • Each phase requires specific deliverables. This process aims to refine and build an information system in a better way.

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